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Customer Assistant Jobs in Michigan (NOW HIRING)

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Sales & Customer Support Specialist

Kalamazoo, MI · On-site

$25 - $45/hr

Maintain accurate customer information within CRM and industry-specific information system, including account updates and order processing. * Assist with reporting, documentation, incident tracking ...

Rima Manufacturing Company

Engineer

Hudson, MI

$66K - $85K/yr

Maintain VA-VE efforts for assigned customer * Assist with machine design and prototype work with machine builders and all departments * Initiate new methods to increase efficiency and quality on a ...

Hollywood Feed

Assistant Store Manager

Ann Arbor, MI · On-site

$19.61 - $23/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

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Customer Assistant information

See Michigan salary details

$13

$17

$21

How much do customer assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer assistant in Michigan is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $19.28 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Michigan? The most popular types of Customer jobs in Michigan are:
What are popular job titles related to Customer Assistant jobs in Michigan? For Customer Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Michigan look for? The top searched job categories for Customer Assistant jobs in Michigan are:
What cities in Michigan are hiring for Customer Assistant jobs? Cities in Michigan with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,334 per year, or $17.9 per hour.

Retail Sales Associate Part-Time

Vuori, Inc

Birmingham, MI • On-site

$15 - $17/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Company Description
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.
Job Description
The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy optimistic outlook.
What you'll get to do:
Create an unforgettable customer experience
  • Forge lasting relationships with customers.
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business
  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.

Operations
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management in areas of inventory management.
  • Ensure the retail store is cleaned on a regular basis - including floors and bathroom.
  • Understand and execute cash control procedures including bank deposits, petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

Qualifications
Who you are:
  • Must be available to work nights, weekends and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information
Our investment in you:
At Vuori, we're proud to offer the following to our employees:
  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits

The hourly range for this role is $15/hr - $17hr, plus team pooled commission.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.

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