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Part Time Csr Jobs in Michigan (NOW HIRING)

Part Time CSR

Mason, MI · On-site

$14 - $17.50/hr

Job Type Part-time Description Summary of Duties Responsible for assisting consumers with existing ... CSR Manager. • Responsible for completing required BAI training annually. Other Functions 1. ...

Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

Store 4706208: 4811 W River Dr NE, Comstock Park, Michigan 49321 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Store 4706318: 5133 Alpine Ave, Comstock Park, Michigan 49321 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service ...

Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Store 4706309: 27248 Van Dyke Ave, Warren, Michigan 48093 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

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Part Time Csr information

See Michigan salary details

$8

$16

$23

How much do part time csr jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for part time csr in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Part Time Csr vs Part Time Customer Service Representative?

AspectPart Time CsrPart Time Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online support
Industry UsageCommon in retail, telecom, bankingCommon in retail, telecom, banking
Search & Comparison IntentYesYes

Both roles involve assisting customers, often in similar environments like call centers or retail. The main difference lies in terminology; "Part Time Csr" is a shorthand for Customer Service Representative, emphasizing part-time work. They typically require similar skills and credentials, making them interchangeable in many contexts.

How does a part time CSR typically collaborate with full-time team members to ensure consistent customer support?

Part-time Customer Service Representatives (CSRs) usually work closely with full-time staff by participating in regular team meetings, utilizing shared communication tools, and following standardized procedures to maintain consistency in customer interactions. They often receive updates on ongoing issues, promotions, or policy changes through internal platforms or handovers. Effective collaboration ensures that customers receive seamless support regardless of which representative handles their inquiry, and part-time CSRs are encouraged to proactively communicate any unique challenges or feedback to the broader team.

What is a part time CSR?

Part Time CSRs, or Customer Service Representatives, are professionals who work reduced hours—typically less than 35 hours per week—handling customer inquiries, complaints, and support requests via phone, email, chat, or in person. Their responsibilities often include resolving issues, providing product or service information, processing orders, and maintaining customer satisfaction. Part-time CSRs may work flexible hours, including evenings and weekends, to accommodate business needs. This role is common in call centers, retail stores, and companies with dedicated customer support teams.

What are the key skills and qualifications needed to thrive as a part time CSR, and why are they important?

To thrive as a Part Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office tools is often required. Patience, active listening, and a positive attitude help you stand out in providing excellent customer experiences. These skills and qualities are crucial for efficiently resolving customer issues, ensuring satisfaction, and representing the company well.
What are the most commonly searched types of Csr jobs in Michigan? The most popular types of Csr jobs in Michigan are:
What are popular job titles related to Part Time Csr jobs in Michigan? For Part Time Csr jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Part Time Csr jobs? Cities in Michigan with the most Part Time Csr job openings:
Infographic showing various Part Time Csr job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 3% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Description:

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.


Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay


Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount


Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience


Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction


Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements:

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach