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Entry Level Csr Jobs in Michigan (NOW HIRING)

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The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer

Be Seen First

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer

Customer Service Representative

Southgate, MI · On-site

$14 - $19.25/hr

Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting

Customer Service Representative

Livonia, MI · On-site

$15 - $20.25/hr

Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting

Customer Service Representative

South Lyon, MI · On-site

$15 - $20.25/hr

Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting

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Entry Level Csr information

See Michigan salary details

$8

$16

$23

How much do entry level csr jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level csr in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Michigan? The most popular types of Csr jobs in Michigan are:
What are popular job titles related to Entry Level Csr jobs in Michigan? For Entry Level Csr jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Entry Level Csr jobs? Cities in Michigan with the most Entry Level Csr job openings:
Infographic showing various Entry Level Csr job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Rep - Entry Level CSR

Xcel Management Inc

Dearborn, MI • On-site

$20 - $30/hr

Full-time

Posted 19 days ago

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Job description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

  • Provide timely and accurate customer support in person
  • Develop and maintain strong product knowledge to assist customers effectively
  • Collaborate with team members to ensure a seamless customer experience
  • Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

  • High school diploma or equivalent


Immediate Openings Available! Apply today to start now!