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Entry Level Csr Jobs in Detroit, MI (NOW HIRING)

Customer Service Representative

Livonia, MI ยท On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Customer Service Representative

Southgate, MI ยท On-site

$14 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Customer Service Representative

South Lyon, MI ยท On-site

$15 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Customer Service Representative

Southgate, MI ยท On-site

$14 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Customer Service Representative

Livonia, MI ยท On-site

$15 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Customer Service Representative

Livonia, MI ยท On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

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Entry Level Csr information

See Detroit, MI salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level csr in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Detroit, MI?

The most popular types of Csr jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Entry Level Csr jobs?

Cities near Detroit, MI with the most Entry Level Csr job openings:

Infographic showing various Entry Level Csr job openings in Detroit, MI as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,212 per year, or $17.4 per hour.

Customer Service Representative

LoanMax Title Loans

Southgate, MI โ€ข On-site

$14 - $19.25/hr

Other

Medical, PTO

Posted 8 days ago


Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives:

  • Full-Time Position: Monday โ€“ Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
  • Weekly Pay
  • Health Benefits
  • Paid Holidays
  • Vacations
  • Paid Time Off
  • Paid On-site Training
  • Competitive Salaries

Requirements:

  • Must be at least 18 years old
  • Must be able to work full time
  • Have a high school degree or equivalent
  • Basic computer and data entry experience
  • Collections experience preferred
  • Criminal background check
  • Consumer credit check
  • Drug screen

Primary Responsibilities:

  • Provide superior customer service
  • Loan processing
  • Cash handling
  • Collection calls

How to Apply:

Apply via portal in job posting (please include your resume)

Notes:

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background:

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.