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Virtual Csr Jobs in Detroit, MI (NOW HIRING)

Wieland

2nd Shift Annealing Helper

Wheeling, IL

$19 - $21/hr

We provide a large product and service portfolio including power, automotive, ammunition, coinage ... The physical demands are representative of those that must be met by an employee to successfully ...

JL Connects

Customer Service Representative

Troy, MI · On-site

$14.50 - $19.75/hr

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote Our client, mid-sized independent insurance agency in Oakland County, MI, is searching for an experienced Commercial Lines ...

Wieland

Customer Service Representative

Roseville, MI

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$49K - $62K/yr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

sasholdings

Customer Service Representative

Troy, MI

$19/hr

Customer Service Representative Responsibilities include: * Process sales orders, create parts invoices, and repair orders. * Complete online customer eCommerce orders and dealer orders. * The ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Detroit, MI

Virtual Csr information

See Detroit, MI salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual csr in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Detroit, MI?

The most popular types of Csr jobs in Detroit, MI are:

What are popular job titles related to Virtual Csr jobs in Detroit, MI?

For Virtual Csr jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Detroit, MI look for?

The top searched job categories for Virtual Csr jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Virtual Csr jobs?

Cities near Detroit, MI with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Detroit, MI as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $38,705 per year, or $18.6 per hour.

Customer Service Representative

Universal Staffing

Oxford, MI

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Customer Service Representative

Job Summary

The Customer Service Representative is responsible for daily communication with customers regarding their orders, delivery issues, product questions or similar other items. They take care of the order entry process from start to finish and are responsible for tasks that are related to customer orders such as credits, delivery issues and alike. The Customer Service Representative takes call from customers and answers questions they may have or directs them to a coworker who can answer their questions.

The Customer Service Representative is a full-time position, with benefits, and a work schedule of Monday - Friday 8:00 AM to 5:00 PM.

General Accountabilities

  • Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
  • Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
  • Identifies and prioritizes problems and issues related to service area.
  • Ensures that appropriate changes were made to resolve customers' problems.
  • Processes adjustments, changes, requests, fees, invoices and other related paperwork.

Job Qualifications

  • Education: High school diploma or equivalent
  • Experience with MS Office

Skills

  • Excellent verbal and written communication
  • Service oriented
  • Critical thinking
  • Active listening
  • Problem resolution
  • Works well with others

Other Job Information:

Full time

Benefits after 90 temporary period

Work Schedule: Monday – Friday 8:00 AM to 5:00 PM

Company Description

We are not a staffing agency, we employ for another business unit owned by the same individual.