ZipRecruiter

Log In

2

Part Time Csr Jobs in Detroit, MI (NOW HIRING)

Circle K

Customer Service Representative

Woodhaven, MI · On-site

$14.25 - $19.50/hr

Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Shelby, MI · On-site

$14.25 - $19.25/hr

Store 4706314: 8069 22 Mile Rd, Shelby Twp, Michigan 48317 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Store 4706301: 1420 E Stadium, Ann Arbor, Michigan 48104 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Shelby, MI · On-site

Store 4706314: 8069 22 Mile Rd, Shelby Twp, Michigan 48317 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Store 4706301: 1420 E Stadium, Ann Arbor, Michigan 48104 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

next page

Showing results 1-20

All JobsCsr JobsPart Time Csr JobsPart Time Csr Jobs in Detroit, MI

Part Time Csr information

See Detroit, MI salary details

$9

$18

$26

How much do part time csr jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for part time csr in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a part time CSR?

Part Time CSRs, or Customer Service Representatives, are professionals who work reduced hours—typically less than 35 hours per week—handling customer inquiries, complaints, and support requests via phone, email, chat, or in person. Their responsibilities often include resolving issues, providing product or service information, processing orders, and maintaining customer satisfaction. Part-time CSRs may work flexible hours, including evenings and weekends, to accommodate business needs. This role is common in call centers, retail stores, and companies with dedicated customer support teams.

How does a part time CSR typically collaborate with full-time team members to ensure consistent customer support?

Part-time Customer Service Representatives (CSRs) usually work closely with full-time staff by participating in regular team meetings, utilizing shared communication tools, and following standardized procedures to maintain consistency in customer interactions. They often receive updates on ongoing issues, promotions, or policy changes through internal platforms or handovers. Effective collaboration ensures that customers receive seamless support regardless of which representative handles their inquiry, and part-time CSRs are encouraged to proactively communicate any unique challenges or feedback to the broader team.

What are the key skills and qualifications needed to thrive as a part time CSR, and why are they important?

To thrive as a Part Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office tools is often required. Patience, active listening, and a positive attitude help you stand out in providing excellent customer experiences. These skills and qualities are crucial for efficiently resolving customer issues, ensuring satisfaction, and representing the company well.

What is the difference between Part Time Csr vs Part Time Customer Service Representative?

AspectPart Time CsrPart Time Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online support
Industry UsageCommon in retail, telecom, bankingCommon in retail, telecom, banking
Search & Comparison IntentYesYes

Both roles involve assisting customers, often in similar environments like call centers or retail. The main difference lies in terminology; "Part Time Csr" is a shorthand for Customer Service Representative, emphasizing part-time work. They typically require similar skills and credentials, making them interchangeable in many contexts.

What are the most commonly searched types of Csr jobs in Detroit, MI?

The most popular types of Csr jobs in Detroit, MI are:

What are popular job titles related to Part Time Csr jobs in Detroit, MI?

For Part Time Csr jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Part Time Csr jobs in Detroit, MI look for?

The top searched job categories for Part Time Csr jobs in Detroit, MI are:

Part Time Csr jobs near you
Infographic showing various Part Time Csr job openings in Detroit, MI as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,705 per year, or $18.6 per hour.

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description:

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.


Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay


Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount


Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience


Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction


Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements:

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach