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Netflix Customer Service Representative Jobs in Michigan

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

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Netflix Customer Service Representative information

What is a Netflix Customer Service Representative?

A Netflix Customer Service Representative assists customers with account-related inquiries, billing issues, and troubleshooting streaming problems. They provide support via phone, chat, or email to ensure a seamless user experience. Strong communication and problem-solving skills are essential, as representatives help resolve technical issues and answer customer questions. The role requires familiarity with Netflix’s services and the ability to work efficiently in a fast-paced environment.

What does a Netflix Customer Service Representative do?

A typical day for a Netflix Customer Service Representative involves responding to customer inquiries via phone, chat, or email, troubleshooting streaming or account issues, and assisting with billing or subscription questions. You’ll often work within a supportive team environment, collaborating with supervisors or technical specialists when complex problems arise. The pace can vary, with certain hours experiencing a higher volume of customer requests. Representatives are encouraged to deliver friendly, solution-focused service, fostering positive interactions that reflect the Netflix brand. This role offers an engaging environment and opportunities to develop skills valuable for advancement within customer support or other areas of the company.

What are the key skills and qualifications needed to thrive as a Netflix Customer Service Representative?

To thrive as a Netflix Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often demonstrated through previous customer service experience. Familiarity with CRM systems, help desk software, and proficiency in navigating streaming platforms are commonly required. Patience, active listening, and a positive attitude are important soft skills that help provide excellent customer experiences. These skills and qualities enable representatives to efficiently resolve issues, ensure subscriber satisfaction, and uphold the company's reputation.

Does Netflix have customer service jobs?

Netflix offers customer service jobs, including roles such as Customer Service Representative, which involve assisting subscribers with account issues, technical support, and inquiries. These positions often require strong communication skills, familiarity with digital platforms, and may be remote or in-office depending on the role and location.

What are the most commonly searched types of Netflix Customer Service Representative jobs in Michigan?

The most popular types of Netflix Customer Service Representative jobs in Michigan are:

What job categories do people searching Netflix Customer Service Representative jobs in Michigan look for?

The top searched job categories for Netflix Customer Service Representative jobs in Michigan are:

Infographic showing various Netflix Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

$15 - $20.25/hr

Other

Re-posted 24 days ago


Job description

Customer Service Representative

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:

  • Create and track sales orders, purchase orders, and invoices
  • Maintain a high level of professionalism with customers demonstrating excellent customer service
  • Ensure orders are input accurately and follow up on missing information and open orders
  • Control and manage incoming and outgoing documents
  • Respond to customer questions with accurate and relevant information promptly