Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Saginaw, MI · On-site
$15 - $20.25/hr
A Customer Service Representative (CSR) is responsible for maintaining strong customer ... Respond to and assist visitors through HubSpot Live Chat in a professional manner while creating ...
New
Saginaw, MI · On-site
$15 - $20.25/hr
A Customer Service Representative (CSR) is responsible for maintaining strong customer ... Respond to and assist visitors through HubSpot Live Chat in a professional manner while creating ...
New
Saginaw, MI · On-site
$15.88 - $17.43/hr
Customer Service Supervisor Shift/Schedule : Day Shift (8:00-4:30 / 9:00-5:30) Job Purpose A ... Respond to and assist visitors through HubSpot Live Chat in a professional manner while creating ...
New
Saginaw, MI · On-site
$15.88 - $17.43/hr
Customer Service Supervisor Shift/Schedule : Day Shift (8:00-4:30 / 9:00-5:30) Job Purpose A ... Respond to and assist visitors through HubSpot Live Chat in a professional manner while creating ...
New
Minimum 4 years of experience in customer service professional, sales, or eCommerce position that involved extensive communication tools, including phone, email, live chat, social media, preferred
Minimum 4 years of experience in customer service professional, sales, or eCommerce position that involved extensive communication tools, including phone, email, live chat, social media, preferred
Zeeland, MI · On-site
Minimum 4 years of experience in customer service professional, sales, or eCommerce position that involved extensive communication tools, including phone, email, live chat, social media, preferred
Zeeland, MI · On-site
Minimum 4 years of experience in customer service professional, sales, or eCommerce position that involved extensive communication tools, including phone, email, live chat, social media, preferred
$25 - $28/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
$25 - $28/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
Niles, MI · On-site
$15.50 - $20.50/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
Niles, MI · On-site
$15.50 - $20.50/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
Niles, MI · On-site
$15.50 - $20.50/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
New
Niles, MI · On-site
$15.50 - $20.50/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
New
Detroit, MI · On-site
$20 - $23/hr
... customer service. Having traits of a 'techie', 'detective', 'investigator', 'teacher', or ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Detroit, MI · On-site
$20 - $23/hr
... customer service. Having traits of a 'techie', 'detective', 'investigator', 'teacher', or ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Niles, MI · On-site
$15.50 - $20.50/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
Niles, MI · On-site
$15.50 - $20.50/hr
Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis
Detroit, MI · On-site
$15.75 - $21.50/hr
... customer service. Having traits of a 'techie', 'detective', 'investigator', 'teacher', or ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Detroit, MI · On-site
$15.75 - $21.50/hr
... customer service. Having traits of a 'techie', 'detective', 'investigator', 'teacher', or ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Detroit, MI · On-site
$14.75 - $20/hr
... customer service. Having traits of a 'techie', 'detective', 'investigator', 'teacher', or ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Detroit, MI · On-site
$14.75 - $20/hr
... customer service. Having traits of a 'techie', 'detective', 'investigator', 'teacher', or ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Warren, MI · On-site
$16.50/hr
... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...
Warren, MI · On-site
$16.50/hr
... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
... email, phone and live chat scripts and templates * Provide customers with initial product ... At least one previous role based in strong customer service experience * Team player attitude
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
| Aspect | Live Chat Customer Service | Call Center Customer Service |
|---|---|---|
| Work Environment | Online, digital platform, remote or office-based | Phone-based, often in call centers or remote |
| Communication Method | Text-based chat in real-time | Voice calls in real-time |
| Required Skills | Typing speed, written communication, problem-solving | Clear speech, active listening, verbal communication |
| Common Certifications | Customer service training, technical skills | Customer service training, communication skills |
Live Chat Customer Service and Call Center Customer Service both focus on assisting customers, but differ mainly in communication method and work environment. Live chat relies on written communication via online platforms, while call center roles involve verbal communication over the phone. Both roles require strong customer service skills, but the specific skills and tools differ based on the medium used.
The most popular types of Live Chat Customer Service jobs in Michigan are:
For Live Chat Customer Service jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Live Chat Customer Service jobs in Michigan are:
$33K - $41K/yr
Other
Medical, Dental, Vision, PTO
Re-posted 18 days ago
At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.
Job DescriptionWe are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply.
Responsibilities
