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Chatbot Support Jobs in Michigan (NOW HIRING)

The resource also provides technical oversight to developers in the team that support other ... chatbot development tools • 3+years in RESTful APIs and webhooks • 3+years in SQL, R, and/or ...

$111K - $146K/yr

Build and support chatbot, RAG, conversational AI, and model-connected application capabilities. Contribute to application development efforts that make AI agents and tools easier for users to access ...

New

Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration initiatives. Help create user-friendly interfaces and application experiences for AI agents and tools.Apply ...

New

Experience working with chatbot or AI-powered support systems using natural language processing or AI/ML concepts * Proven track record of collaborating with cross-functional teams and subject matter ...

... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...

New

... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...

New

... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...

New

$93K - $122K/yr

... support of AI-enabled applications, tools, agents, and integrations that support business needs ... What would be a plus? -Experience leading enterprise AI, GenAI, chatbot, RAG, or AI assistant ...

New

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· Experience with AI/chatbot content or knowledge platforms · Portfolio or writing samples ... We empower our employees with the resources, incentives, and flexibility that they need to support ...

Automation Engineer 3

Detroit, MI · On-site +1

$70K - $154K/yr

Provides effective production support, including accurate problem identification, root cause ... Strong understanding of Microsoft Copilot Studio, including chatbot authoring, trigger phrases ...

New

Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving. Customer Controlled Containment ...

Instructional Designer

Auburn Hills, MI

$61K - $83K/yr

Ensure content supports self-service and first-contact resolution * Decision Tree & Guided ... Experience with AI/chatbot content or knowledge platforms * Portfolio or writing samples showcasing ...

Chatbot Support information

See Michigan salary details

$14

$34

$59

How much do chatbot support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for chatbot support in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Chatbot Support professional on a daily basis?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in the Chatbot Support position, and why are they important?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What is a Chatbot Support job?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What are popular job titles related to Chatbot Support jobs in Michigan? For Chatbot Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chatbot Support jobs in Michigan look for? The top searched job categories for Chatbot Support jobs in Michigan are:
Infographic showing various Chatbot Support job openings in Michigan as of July 2026, with employment types broken down into 7% Locum Tenens, 60% As Needed, 17% Full Time, 3% Part Time, 12% Nights, and 1% Summer. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.

Documentation & AI Content Specialist

HireTalent - Staffing & Recruiting Firm

Auburn Hills, MI • On-site

Other

Posted 2 days ago


Job description

Overview

We are seeking a skilled Documentation & AI Content Specialist to support AI implementation initiatives within Salesforce. This role focuses on creating clear, user-friendly, and AI-ready content that enables both employees and AI-powered tools to deliver seamless experiences.

  • Duration: 2-Year Contract (potential for full-time conversion, not guaranteed)
  • Work Model: Onsite
  • Interview Process: Virtual
  • Experience: 3–5 years
  • Education: Bachelor’s Degree preferred (required for full-time conversion)
  • Industry Background: Open


Responsibilities

  • Support AI implementation initiatives within Salesforce environments
  • Develop process documentation, SOPs, and knowledge base articles
  • Create customer-facing and internal content optimized for AI-driven systems
  • Translate complex processes into clear, concise, user-friendly documentation
  • Build decision trees and workflow diagrams to support AI chatbot interactions
  • Collaborate with a team of process developers on AI-focused projects
  • Design content that improves usability for both human users and AI solutions


Required Qualifications

  • 3–5 years of experience in instructional design or technical writing
  • Strong expertise in process documentation and SOP creation
  • Experience developing knowledge base content
  • Familiarity with AI-powered tools, chatbots, or AI-driven platforms
  • Working knowledge of Salesforce
  • Ability to create decision trees and workflow documentation
  • Proven ability to simplify complex processes into easy-to-understand content
  • Proficiency with:
  • Salesforce
  • Microsoft Visio
  • AI chatbot or knowledge management platforms
  • Portfolio required demonstrating:
  • Process documentation
  • SOPs
  • Knowledge base articles
  • Instructional design samples
  • Clear, user-friendly content examples


Preferred Qualifications

  • Experience with AI-driven knowledge management systems
  • Exposure to Salesforce AI implementation initiatives
  • Proficiency in Microsoft Visio
  • Experience creating customer-facing AI content
  • Chatbot content development experience