Build decision trees and workflow diagrams to support AI chatbot interactions * Collaborate with a team of process developers on AI-focused projects * Design content that improves usability for both ...
New
Build decision trees and workflow diagrams to support AI chatbot interactions * Collaborate with a team of process developers on AI-focused projects * Design content that improves usability for both ...
New
Build decision trees and workflow diagrams to support AI chatbot interactions * Collaborate with a team of process developers on AI-focused projects * Design content that improves usability for both ...
New
Auburn Hills, MI · On-site
$61K - $83K/yr
Build decision trees and workflow diagrams to support AI chatbot interactions * Collaborate with a team of process developers on AI-focused projects * Design content that improves usability for both ...
New
Auburn Hills, MI · On-site
$61K - $83K/yr
Build decision trees and workflow diagrams to support AI chatbot interactions * Collaborate with a team of process developers on AI-focused projects * Design content that improves usability for both ...
New
Lansing, MI · On-site
The resource also provides technical oversight to developers in the team that support other ... chatbot development tools • 3+years in RESTful APIs and webhooks • 3+years in SQL, R, and/or ...
Quick apply
Lansing, MI · On-site
The resource also provides technical oversight to developers in the team that support other ... chatbot development tools • 3+years in RESTful APIs and webhooks • 3+years in SQL, R, and/or ...
$111K - $146K/yr
Build and support chatbot, RAG, conversational AI, and model-connected application capabilities. Contribute to application development efforts that make AI agents and tools easier for users to access ...
New
$111K - $146K/yr
Build and support chatbot, RAG, conversational AI, and model-connected application capabilities. Contribute to application development efforts that make AI agents and tools easier for users to access ...
New
Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration initiatives. Help create user-friendly interfaces and application experiences for AI agents and tools.Apply ...
New
Lead or support chatbot, RAG, conversational AI, agentic AI, and AI assistant integration initiatives. Help create user-friendly interfaces and application experiences for AI agents and tools.Apply ...
New
Experience working with chatbot or AI-powered support systems using natural language processing or AI/ML concepts * Proven track record of collaborating with cross-functional teams and subject matter ...
Quick apply
Experience working with chatbot or AI-powered support systems using natural language processing or AI/ML concepts * Proven track record of collaborating with cross-functional teams and subject matter ...
... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...
New
... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...
New
... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...
New
... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...
New
... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...
New
... Support CorningGPT integrations, AI assistant tools, chatbot-style workflows, and internal AI capabilities. - Assist with MCP development, Databricks workflows, and Databricks Genie Spaces use cases ...
New
Auburn Hills, MI · On-site +1
$33 - $35/hr
... supports self-service and first-contact resolution Decision Tree & Guided Experience Design ... Experience with AI/chatbot content or knowledge platforms Portfolio or writing samples showcasing ...
Quick apply
Auburn Hills, MI · On-site +1
$33 - $35/hr
... supports self-service and first-contact resolution Decision Tree & Guided Experience Design ... Experience with AI/chatbot content or knowledge platforms Portfolio or writing samples showcasing ...
$93K - $122K/yr
... support of AI-enabled applications, tools, agents, and integrations that support business needs ... What would be a plus? -Experience leading enterprise AI, GenAI, chatbot, RAG, or AI assistant ...
New
$93K - $122K/yr
... support of AI-enabled applications, tools, agents, and integrations that support business needs ... What would be a plus? -Experience leading enterprise AI, GenAI, chatbot, RAG, or AI assistant ...
New
Be Seen First
Auburn Hills, MI · On-site
$30 - $35/hr
· Experience with AI/chatbot content or knowledge platforms · Portfolio or writing samples ... We empower our employees with the resources, incentives, and flexibility that they need to support ...
Quick apply
Be Seen First
Auburn Hills, MI · On-site
$30 - $35/hr
· Experience with AI/chatbot content or knowledge platforms · Portfolio or writing samples ... We empower our employees with the resources, incentives, and flexibility that they need to support ...
Detroit, MI · On-site +1
$70K - $154K/yr
Provides effective production support, including accurate problem identification, root cause ... Strong understanding of Microsoft Copilot Studio, including chatbot authoring, trigger phrases ...
New
Detroit, MI · On-site +1
$70K - $154K/yr
Provides effective production support, including accurate problem identification, root cause ... Strong understanding of Microsoft Copilot Studio, including chatbot authoring, trigger phrases ...
New
Ensure content supports self-service and first-contact resolution. Design decision trees, guided ... Experience with AI/chatbot content or knowledge platforms is a plus. Background in instructional ...
Ensure content supports self-service and first-contact resolution. Design decision trees, guided ... Experience with AI/chatbot content or knowledge platforms is a plus. Background in instructional ...
Ensure content supports self-service and first-contact resolution. * Design decision trees, guided ... Experience with AI/chatbot content or knowledge platforms is a plus. * Background in instructional ...
Ensure content supports self-service and first-contact resolution. * Design decision trees, guided ... Experience with AI/chatbot content or knowledge platforms is a plus. * Background in instructional ...
Ensure content supports self-service and first-contact resolution. * Design decision trees, guided ... Experience with AI/chatbot content or knowledge platforms is a plus. * Background in instructional ...
Ensure content supports self-service and first-contact resolution. * Design decision trees, guided ... Experience with AI/chatbot content or knowledge platforms is a plus. * Background in instructional ...
Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving. Customer Controlled Containment ...
Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving. Customer Controlled Containment ...
Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving. Customer Controlled Containment ...
Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving. Customer Controlled Containment ...
$61K - $83K/yr
Ensure content supports self-service and first-contact resolution * Decision Tree & Guided ... Experience with AI/chatbot content or knowledge platforms * Portfolio or writing samples showcasing ...
Quick apply
$61K - $83K/yr
Ensure content supports self-service and first-contact resolution * Decision Tree & Guided ... Experience with AI/chatbot content or knowledge platforms * Portfolio or writing samples showcasing ...
Royal Oak, MI · On-site
$160K - $190K/yr
About This Role Our operations, sales, and customer support teams run on workflows that were ... These aren't chatbot wrappers. You're building agentic workflows and orchestration layers that ...
Quick apply
Royal Oak, MI · On-site
$160K - $190K/yr
About This Role Our operations, sales, and customer support teams run on workflows that were ... These aren't chatbot wrappers. You're building agentic workflows and orchestration layers that ...
$14.46 - $18.53
4% of jobs
$18.53 - $22.61
9% of jobs
$25.98 is the 25th percentile. Wages below this are outliers.
$22.61 - $26.69
14% of jobs
$26.69 - $30.76
15% of jobs
The median wage is $32.67 / hr.
$30.76 - $34.84
17% of jobs
$34.84 - $38.91
16% of jobs
$39.03 is the 75th percentile. Wages above this are outliers.
$38.91 - $42.99
9% of jobs
$42.99 - $47.07
7% of jobs
$47.07 - $51.14
4% of jobs
$51.14 - $55.22
3% of jobs
$55.22 - $59.29
1% of jobs
$14
$34
$59
As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.
To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.
A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

Auburn Hills, MI • On-site
Other
Posted 2 days ago
Overview
We are seeking a skilled Documentation & AI Content Specialist to support AI implementation initiatives within Salesforce. This role focuses on creating clear, user-friendly, and AI-ready content that enables both employees and AI-powered tools to deliver seamless experiences.
Responsibilities
Required Qualifications
Preferred Qualifications