Help Desk Technician III
$20 - $26.75/hr
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
$20 - $26.75/hr
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
$20 - $26.75/hr
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
Ann Arbor, MI · On-site
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
Quick apply
Ann Arbor, MI · On-site
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
Ann Arbor, MI · On-site
$48K - $56K/yr
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
Ann Arbor, MI · On-site
$48K - $56K/yr
Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...
Detroit, MI · On-site
$16.50 - $22.25/hr
Customer Support Specialist At Limitless East Marketing, we redefine possibilities through ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...
Detroit, MI · On-site
$16.50 - $22.25/hr
Customer Support Specialist At Limitless East Marketing, we redefine possibilities through ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...
Detroit, MI · On-site
$17.75 - $24/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...
Detroit, MI · On-site
$17.75 - $24/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...
$17.75 - $24/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...
Quick apply
$17.75 - $24/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...
$17.75 - $24/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...
$17.75 - $24/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...
Ann Arbor, MI · On-site
$50K - $52K/yr
... and on weekends. You will report to a Desktop Support Manager or Supervisor in MiWorkspace ... Provide technical support and service restoration, in-person or remotely via phone/chat * Follow ...
Ann Arbor, MI · On-site
$50K - $52K/yr
... and on weekends. You will report to a Desktop Support Manager or Supervisor in MiWorkspace ... Provide technical support and service restoration, in-person or remotely via phone/chat * Follow ...
Detroit, MI · On-site
$15.75 - $21.50/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Detroit, MI · On-site
$15.75 - $21.50/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
$20 - $23/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
$20 - $23/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Detroit, MI · On-site
$14.75 - $20/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Detroit, MI · On-site
$14.75 - $20/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
ResponsibilitiesProvide help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat, and online meetings Troubleshoot and resolve common issues with Power Apps ...
ResponsibilitiesProvide help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat, and online meetings Troubleshoot and resolve common issues with Power Apps ...
Ann Arbor, MI · On-site
$19 - $23.75/hr
... supporting the Advising and Coaching department and activities for WCC students. This position is ... Zoom as well as monitor the advising chat queue. * Review and respond to the Help Desk After Hours ...
Ann Arbor, MI · On-site
$19 - $23.75/hr
... supporting the Advising and Coaching department and activities for WCC students. This position is ... Zoom as well as monitor the advising chat queue. * Review and respond to the Help Desk After Hours ...
$15 - $19.75/hr
Provide exceptional customer support across phone, email, and chat, answering questions and ... Support weekend operations , including one weekend day per week, ensuring our customers always have ...
Quick apply
$15 - $19.75/hr
Provide exceptional customer support across phone, email, and chat, answering questions and ... Support weekend operations , including one weekend day per week, ensuring our customers always have ...
Ann Arbor, MI · On-site
$15.25 - $19.50/hr
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce ... Testing registration systems during weekends and holiday breaks to ensure they are consistently ...
Ann Arbor, MI · On-site
$15.25 - $19.50/hr
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce ... Testing registration systems during weekends and holiday breaks to ensure they are consistently ...
Ann Arbor, MI · On-site
$15.25 - $19.50/hr
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce ... Testing registration systems during weekends and holiday breaks to ensure they are consistently ...
Ann Arbor, MI · On-site
$15.25 - $19.50/hr
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce ... Testing registration systems during weekends and holiday breaks to ensure they are consistently ...
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Plymouth, MI · On-site
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Plymouth, MI · On-site
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Warren, MI · On-site
$16.50/hr
Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... weekend shift * $1.00 for bilingual associates. Ashley values its diversity and is proud to be an ...
Warren, MI · On-site
$16.50/hr
Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... weekend shift * $1.00 for bilingual associates. Ashley values its diversity and is proud to be an ...
Warren, MI · On-site
$16.50/hr
Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... weekend shift * $1.00 for bilingual associates. Ashley values its diversity and is proud to be an ...
Warren, MI · On-site
$16.50/hr
Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... weekend shift * $1.00 for bilingual associates. Ashley values its diversity and is proud to be an ...
$13.50 - $16.08
14% of jobs
$17.43 is the 25th percentile. Wages below this are outliers.
$16.08 - $18.65
21% of jobs
$18.65 - $21.23
14% of jobs
The median wage is $21.38 / hr.
$21.23 - $23.81
18% of jobs
$25.56 is the 75th percentile. Wages above this are outliers.
$23.81 - $26.38
12% of jobs
$26.38 - $28.96
6% of jobs
$28.96 - $31.54
4% of jobs
$31.54 - $34.11
3% of jobs
$34.11 - $36.69
3% of jobs
$36.69 - $39.27
3% of jobs
$39.27 - $41.85
1% of jobs
$13
$24
$41
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
$20 - $26.75/hr
Full-time
Medical, Dental, Retirement, PTO
Posted 25 days ago
Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to delivering innovative solutions that make it easier for visitors to discover, book, and enjoy the most beautiful landscapes.
We believe work should befun, fulfilling, and flexible-and we're looking for friendly, motivated people to join us!
Learn more at www.camis.com
Now Hiring: Help Desk Technician III
About the Role
We're looking for a skilled and experienced Help Desk Technician III to provide advanced technical support and leadership across our help desk operations. This role is a key escalation point for complex issues, major incidents, and system outages, supporting both clients and internal teams.
You'll bring strong technical expertise, calm decision-making under pressure, and a collaborative approach to solving problems and improving support quality.
What You'll Do
What You Bring
Why Join Us?
Ready to start your journey with us? Apply today and join a team that values growth, flexibility, and fun!
Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.