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Weekend Chat Support Jobs in Inkster, MI (NOW HIRING)

Camis

Help Desk Technician III

Ann Arbor, MI

$20 - $26.75/hr

Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...

Camis

Help Desk Technician III

Ann Arbor, MI · On-site

Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...

Camis

Help Desk Technician III

Ann Arbor, MI · On-site

$48K - $56K/yr

Triage incoming requests, monitor SLAs, and provide backup phone/chat support * Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members * Conduct on-site customer visits for upgrades ...

Autobooks, Inc.

Customer Support Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Autobooks

Customer Support Representative

Detroit, MI

$20 - $23/hr

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Autobooks

Customer Support Representative

Detroit, MI

$14.75 - $20/hr

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

thyssenkrupp

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.25/hr

The Sales Support Specialist plays a critical role in building and strengthening customer ... chat, phone, and email. * Assist customers with online quotes and orders instantly via the e ...

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How much do weekend chat support jobs pay per hour?

As of May 29, 2026, the average hourly pay for weekend chat support in Inkster, MI is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.54 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
More about Weekend Chat Support jobs
What are the most commonly searched types of Chat Support jobs in Inkster, MI? The most popular types of Chat Support jobs in Inkster, MI are:
What are popular job titles related to Weekend Chat Support jobs in Inkster, MI? For Weekend Chat Support jobs in Inkster, MI, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Inkster, MI look for? The top searched job categories for Weekend Chat Support jobs in Inkster, MI are:
What cities near Inkster, MI are hiring for Weekend Chat Support jobs? Cities near Inkster, MI with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you

Help Desk Technician III

Camis

Ann Arbor, MI

$20 - $26.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 hours ago

Job description

Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to delivering innovative solutions that make it easier for visitors to discover, book, and enjoy the most beautiful landscapes.


We believe work should befun, fulfilling, and flexible-and we're looking for friendly, motivated people to join us!

Learn more at www.camis.com


Now Hiring: Help Desk Technician III


About the Role

We're looking for a skilled and experienced Help Desk Technician III to provide advanced technical support and leadership across our help desk operations. This role is a key escalation point for complex issues, major incidents, and system outages, supporting both clients and internal teams.


You'll bring strong technical expertise, calm decision-making under pressure, and a collaborative approach to solving problems and improving support quality.


What You'll Do

  • Resolve complex software, systems, and network issues for clients and internal staff
  • Troubleshoot LAN, WAN, and other IT environments
  • Lead response efforts during major incidents and system outages, coordinating support and communication
  • Analyze recurring or high-impact issues and drive root-cause solutions
  • Review tickets for quality, accuracy, and resolution efficiency, providing feedback where necessary
  • Triage incoming requests, monitor SLAs, and provide backup phone/chat support
  • Provide ongoing guidance and mentoring to Tier 1 and Tier 2 team members
  • Conduct on-site customer visits for upgrades, maintenance, and troubleshooting
  • Travel may be required for up to two weeks at a time


What You Bring

  • Validdriver's license with a clean driver's abstract
  • 2-3 years of higher-tier (Tier 2+) technical support experience
  • Strong troubleshooting and problem-solving skills across software, systems, and networks
  • Proven ability to manage high-pressure incidents or outages
  • Excellent communication, documentation, and technical leadership skills
  • Experience with Active Directory / Entra ID and identity management tools
  • Familiarity with VMware, Windows 365, and virtualized environments
  • Experience supporting mobile device management (MDM) solutions


Why Join Us?

  • Be a senior technical voice and escalation expert
  • Work with diverse technologies and real-world challenges
  • Collaborate with a supportive, knowledgeable team
  • Make a direct impact on service quality and system reliability
  • Health and dental benefits
  • 401k with employer matching
  • Generous paid vacation
  • Active Living and Camping benefit
  • Transit pass subsidy
  • Professional development


Ready to start your journey with us? Apply today and join a team that values growth, flexibility, and fun!


Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.

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