ZipRecruiter

Log In

1

Online Chat Support Jobs in Inkster, MI (NOW HIRING)

Marketplace Homes

Resident Services

Southfield, MI · On-site

$14.75 - $18.75/hr

Duties/Responsibilities: · Interacts with customers via telephone, email, online chat, or CRM to provide support and information on products or services. · Ensures that appropriate actions are ...

Marketplace Homes

Resident Services

Southfield, MI · On-site

$14.75 - $18.75/hr

Duties/Responsibilities: · Interacts with customers via telephone, email, online chat, or CRM to provide support and information on products or services. · Ensures that appropriate actions are ...

Micro Auto Paint & Supplies, Inc.

Be Seen First

Customer Service Representative

Highland Park, MI · On-site

$17/hr

Responsibilities: · Provide customer service by phone, email, and eBay online chat. · Assist ... support the growth of our e-commerce business. · Willingness to suggest improvements and ...

next page

Showing results 1-20

All JobsOnline Chat Support JobsOnline Chat Support Jobs in Inkster, MI

Online Chat Support information

See Inkster, MI salary details

$13

$24

$41

How much do online chat support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for online chat support in Inkster, MI is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are the most commonly searched types of Chat Support jobs in Inkster, MI?

The most popular types of Chat Support jobs in Inkster, MI are:

What are popular job titles related to Online Chat Support jobs in Inkster, MI?

For Online Chat Support jobs in Inkster, MI, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in Inkster, MI look for?

The top searched job categories for Online Chat Support jobs in Inkster, MI are:

What cities near Inkster, MI are hiring for Online Chat Support jobs?

Cities near Inkster, MI with the most Online Chat Support job openings:

Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Inkster, MI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,707 per year, or $24.4 per hour.

Remote Accountant (Part-Time)

Supporting Strategies

Ann Arbor, MI • On-site, Remote

$32 - $35/hr

Part-time

Re-posted 13 days ago

Job description

Are you an experienced accounting professional who would love a work-from-home position? Would you enjoy using your accounting expertise to remotely help businesses thrive and support multiple clients without having a draining tax season, all from the comfort of your own home office?
If you're interested in working part time during traditional daytime business hours (8:00 am - 5:00 pm EST, CST, MST, or PST), then we may have the perfect opportunity for you!
What We Do...
Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies' experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure, and proven process to deliver a suite of outsourced transactional, full-cycle accounting services.
Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 800 employees nationwide.
What You'll Do...
The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word "delight" when defining these responsibilities because it appropriately captures how passionate we are about these initiatives, and we naturally hope you will share in our sentiment. Your day-to-day will shift as you grow in the organization and into your role; but you can expect to work directly with clients, discover and implement software, manage and document our internal workflow and provide guidance to your clients.
Client Delight - Building Great Client Relationships
  • Provide exceptional accounting and operational service to our clients.
  • Demonstrate a thorough understanding of professional accounting and bookkeeping practices.
  • Support client onboarding process for all assigned client engagements in accordance with defined process.
  • Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis.
  • Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication.
  • Manage day-to-day relationships with clients while performing within established processes and budget parameters.
  • Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency.

Team Delight - Creating a Satisfying & Collaborative Virtual Environment
  • Participate in recurring team and one-on-one video check-in meetings to ensure you are aligned for success.
  • Confidence in learning and embracing new technology to solve client issues.
  • Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals.

What You've Done...
  • A minimum of a bachelor's degree in Accounting, Finance, or Business.
  • 5+ years of full-cycle accounting experience (e.g accounts payable, accounts receivable, closing books monthly and preparing financial reporting and analysis).
  • 1+ years of transactional accounting experience using QuickBooks or NetSuite
  • Experience in a multi-client environment highly preferred.
  • Capacity and commitment to work during business hours (8:00 am - 5:00 pm EST, CST, MST, or PST).
  • Managed day-to-day relationships with clients while performing within established processes and budget parameters.
  • Exhibited a passion for and sense of personal satisfaction in delighting clients and helping businesses succeed.
  • Commitment to maintain the highest level of confidentiality while working with client data.

IND1
Pay range
Pay Range
$32-$35 USD
As online scams are rampant, don't fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.
Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but isbuilt upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

Apply