Online Chat Support Agent Remote Recruitment is hiring an Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent ...
New
Online Chat Support Agent Remote Recruitment is hiring an Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent ...
New
Remote Chat Support Agent
$19.25 - $25.50/hr
Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...
Remote Chat Support Agent
$19.25 - $25.50/hr
Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...
Remote Chat Support Agent
$19.25 - $25.50/hr
Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...
Remote Chat Support Agent
$19.25 - $25.50/hr
Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
... Online Chat Specialist to join our team ... In this role, you will be responsible for providing outstanding support to customers through ...
Quick apply
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
... Online Chat Specialist to join our team ... In this role, you will be responsible for providing outstanding support to customers through ...
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
... Online Chat Specialist to join our team ... In this role, you will be responsible for providing outstanding support to customers through ...
Quick apply
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
... Online Chat Specialist to join our team ... In this role, you will be responsible for providing outstanding support to customers through ...
Online Chat Representative
Portland, ME · Remote
$24 - $27/hr
We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital touchpoint for customers seeking ...
Quick apply
Online Chat Representative
Portland, ME · Remote
$24 - $27/hr
We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital touchpoint for customers seeking ...
Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
* Engage with customers through online chat and messaging platforms, responding to inquiries ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...
Quick apply
Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
* Engage with customers through online chat and messaging platforms, responding to inquiries ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...
Live Chat Support Agent
Phoenix, AZ · On-site
$18.50 - $24.75/hr
... chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...
Live Chat Support Agent
Phoenix, AZ · On-site
$18.50 - $24.75/hr
... chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...
Live Chat Support Agent
$19.25 - $25.50/hr
High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...
Live Chat Support Agent
$19.25 - $25.50/hr
High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...
Live Chat Agent
Manhattan, NY · On-site
$17 - $22.75/hr
Live Chat Agent The Live Chat Agent is responsible for providing real‑time support to customers through online chat platforms. This role is ideal for someone who communicates clearly, types quickly ...
Live Chat Agent
Manhattan, NY · On-site
$17 - $22.75/hr
Live Chat Agent The Live Chat Agent is responsible for providing real‑time support to customers through online chat platforms. This role is ideal for someone who communicates clearly, types quickly ...
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate * Crete ... Provide administrative support to the customer service team * May assist with overflow work and ...
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate * Crete ... Provide administrative support to the customer service team * May assist with overflow work and ...
... phone, via an online chat and/or in person • Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem ...
Quick apply
... phone, via an online chat and/or in person • Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem ...
Chat Customer Representative - Remote
$15.75 - $20.50/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: * Love for customers and their ...
Chat Customer Representative - Remote
$15.75 - $20.50/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: * Love for customers and their ...
Chat Customer Representative - Remote
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: * Love for customers and their ...
Chat Customer Representative - Remote
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: * Love for customers and their ...
Chat Customer Representative - Remote
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: * Love for customers and their ...
Chat Customer Representative - Remote
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: * Love for customers and their ...
Chat Customer Representative - Remote
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. Qualifications: * Love for customers and ...
Chat Customer Representative - Remote
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. Qualifications: * Love for customers and ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Chat Support Agent (Remote) - 15 - 18/hr
$19.25 - $25.50/hr
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...
Online Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do online chat support jobs pay per hour?
As of Jul 6, 2026, the average hourly pay for online chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are online chat support agents?
Online chat support agents are professionals who assist customers through live chat platforms on websites or apps. They help answer questions, resolve issues, and provide information about products or services in real time. Unlike phone support, their communication is written, allowing them to handle multiple conversations simultaneously. Chat support agents play a crucial role in delivering quick and efficient customer service, often working remotely or in call centers.
What is the difference between Online Chat Support vs Customer Service Representative?
| Aspect | Online Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or tech support | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Remote or office-based, primarily online communication | Office or call center, face-to-face or phone interactions |
| Industry Usage | Common in e-commerce, tech, and online services | Used across various industries including retail, banking, and telecom |
| Search & Comparison Intent | Focuses on online communication skills and tech support | Emphasizes direct customer interaction and problem-solving |
Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.
What are the key skills and qualifications needed to thrive as an Online Chat Support specialist, and why are they important?
To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.
What are some common challenges faced by Online Chat Support representatives and how can they be managed?
Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.
More about Online Chat Support jobs
What cities are hiring for Online Chat Support jobs? Cities with the most Online Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Online Chat Support jobs? States with the most job openings for Online Chat Support jobs include:
What job categories do people searching Online Chat Support jobs look for? The top searched job categories for Online Chat Support jobs are:
Other
Posted 2 days ago
Job description
Online Chat Support Agent
Remote Recruitment is hiring an Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team.
Key Responsibilities
- Handle multiple concurrent live chat conversations professionally
- Resolve customer queries, complaints and technical issues efficiently
- Escalate complex or unresolved issues to the appropriate teams
- Log all customer interactions accurately in CRM or helpdesk system
- Consistently achieve response time, resolution rate and CSAT targets
- Contribute to knowledge base documentation and internal resources
Requirements
- 1+ year of live chat, customer service or support experience
- Fast, accurate typing skills of at least 50 words per minute
- Excellent written English with impeccable grammar and spelling
- Calm under pressure and able to manage multiple conversations simultaneously
- Reliable home office with fast stable internet connection
What We Offer
- R25,000/month
- 100% remote, UK business hours
- Career growth and professional development
- Exposure to leading UK businesses and practices
Remote Recruitment – connecting top South African talent with UK employers. Apply today.