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Online Live Chat Support Jobs (NOW HIRING)

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Gotham Biotech

Chat Service Representative

Portland, ME · Remote

$25 - $27/hr

We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer service team. In this role, you will be the frontline representative for customers seeking immediate ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Living Spaces

Live Chat Representative

La Mirada, CA · On-site

$18 - $23.40/hr

Position Summary The Guest Services Representative 1 will help resolve incoming customer support questions via phone, chat, or other written communication channels. Position Description Essential ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Rooms To Go .COM

Internet Chat Support

Seffner, FL · On-site

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Gotham Biotech

Online Support Agent

Portland, ME · Remote

$20 - $23/hr

We are seeking a dedicated and customer-focused Online Support Agent to join our dynamic customer ... Respond promptly and professionally to customer inquiries via live chat, email, and support ...

D.R. Horton, Inc

Online Sales Concierge

Henderson, NV

$14.50 - $18.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton, Inc.

Online Sales Concierge

Biloxi, MS · On-site

$13.75 - $17.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

D.R. Horton, Inc

Online Sales Concierge

Biloxi, MS

$13.75 - $17.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton, Inc.

Online Sales Concierge

Lafayette, LA · On-site

$14.75 - $19/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton, Inc.

Online Sales Concierge

Henderson, NV · On-site

$14.50 - $18.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

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All JobsOnline Live Chat Support Jobs

Online Live Chat Support information

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$12

$25

$42

How much do online live chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for online live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

How to make $1000 a week remotely?

Online Live Chat Support roles can contribute to earning $1000 a week if you work full-time hours, often 40 or more hours, and handle multiple clients or companies. Increasing your hourly rate through specialized skills, certifications, or working for high-paying clients can also help reach this income level, but consistent high-volume or high-value support work is typically required.

How can I become a live chat agent?

To become a live chat support agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools or chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided on the job to familiarize new agents with company-specific procedures and software.

What does an Online Live Chat Support representative do?

An Online Live Chat Support representative assists customers in real time through online chat platforms. Their main responsibilities include answering questions about products or services, troubleshooting issues, resolving complaints, and providing information to help customers make decisions. They ensure customer satisfaction by delivering prompt and accurate responses. These representatives often work for e-commerce sites, tech companies, banks, and other businesses that need to provide immediate online assistance.

How much do live chat agents get paid?

Live chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or performance-based bonuses, and familiarity with chat platforms and customer service skills can influence pay rates.

What are the key skills and qualifications needed to thrive as an Online Live Chat Support representative, and why are they important?

To thrive as an Online Live Chat Support representative, you need excellent written communication skills, fast typing abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking abilities help you stand out when assisting multiple customers in real time. These skills ensure efficient, accurate, and empathetic support, leading to higher customer satisfaction and loyalty.

Is online chat support a real job?

Yes, online chat support is a legitimate customer service job where agents assist customers via live chat platforms. It often requires good communication skills, familiarity with support software, and the ability to handle multiple conversations simultaneously.

What are some common challenges faced by Online Live Chat Support representatives and how can they be addressed?

Online Live Chat Support representatives often encounter challenges such as managing multiple conversations simultaneously, addressing difficult or frustrated customers, and quickly finding accurate information to resolve inquiries. To address these challenges, it's important to develop strong multitasking skills, stay calm under pressure, and become familiar with internal knowledge bases and resources. Regular training, effective communication with team members, and utilizing chat scripts or templates can also help streamline responses and improve customer satisfaction.

What is the difference between Online Live Chat Support vs Customer Service Representative?

AspectOnline Live Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based; primarily online communicationOffice or remote; phone, email, or in-person interactions
Industry UsageTech, retail, e-commerce, service industriesRetail, banking, telecom, hospitality
Common Search/ComparisonYesYes

Online Live Chat Support specialists focus on real-time online communication via chat platforms, often in tech or e-commerce sectors. Customer Service Representatives handle a broader range of communication channels, including phone and email, across various industries. While both roles require strong communication skills, Online Live Chat Support roles are more specialized in online chat interactions, whereas Customer Service Representatives may handle multiple channels and customer issues.

More about Online Live Chat Support jobs
What cities are hiring for Online Live Chat Support jobs? Cities with the most Online Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Online Live Chat Support jobs? States with the most job openings for Online Live Chat Support jobs include:
Online Live Chat Support jobs near you
Infographic showing various Online Live Chat Support job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.