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Online Live Chat Support Jobs (NOW HIRING)

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

... live chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...

D H Radomski Inc

Live chat manager support

Hartford, CT

$25 - $40/hr

Join Our Team as a Live Chat Manager Support Are you passionate about delivering exceptional customer experiences? At D. H. Radomski Inc., we've been transforming homes and building trust for over 40 ...

New

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Proven customer service experience, preferably in a live chat or online support role * Excellent written and verbal communication skills * Ability to multitask and handle multiple chat conversations ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

... online support role - Excellent written and verbal communication skills - Ability to multitask and handle multiple chat conversations simultaneously - Strong problem-solving and decision-making ...

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

... our support team. Position Overview The Live Chat Representative will serve as the first point of contact for customers via our online chat platform. This role is essential to ensuring prompt ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and ... The ideal candidate will be responsible for providing real-time support to our customers through ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

D H Radomski Inc

Live chat agent

Hartford, CT

$20 - $33/hr

... support and ensuring their questions and concerns are addressed promptly. Your day-to-day ... Maintaining a positive and engaging online presence that reflects our company's values. What We're ...

New

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...

Launch Focus

Technical Support

Rochester, NY · On-site

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

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All JobsOnline Live Chat Support Jobs

Online Live Chat Support information

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$12

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$42

How much do online live chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for online live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Are online live chat support jobs legit?

Online live chat support jobs are legitimate roles that involve assisting customers through online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

What does an online live chat support representative do?

An Online Live Chat Support representative assists customers in real time through online chat platforms. Their main responsibilities include answering questions about products or services, troubleshooting issues, resolving complaints, and providing information to help customers make decisions. They ensure customer satisfaction by delivering prompt and accurate responses. These representatives often work for e-commerce sites, tech companies, banks, and other businesses that need to provide immediate online assistance.

What are the key skills and qualifications needed to thrive as an online live chat support representative?

To thrive as an Online Live Chat Support representative, you need excellent written communication skills, fast typing abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking abilities help you stand out when assisting multiple customers in real time. These skills ensure efficient, accurate, and empathetic support, leading to higher customer satisfaction and loyalty.

How do you become an online live chat support agent?

To become an online live chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some employers may prefer prior experience in customer support or related fields, and training is often provided on the job.

What are some common challenges faced by online live chat support representatives and how can they be addressed?

Online Live Chat Support representatives often encounter challenges such as managing multiple conversations simultaneously, addressing difficult or frustrated customers, and quickly finding accurate information to resolve inquiries. To address these challenges, it's important to develop strong multitasking skills, stay calm under pressure, and become familiar with internal knowledge bases and resources. Regular training, effective communication with team members, and utilizing chat scripts or templates can also help streamline responses and improve customer satisfaction.

What is the difference between Online Live Chat Support vs Customer Service Representative?

AspectOnline Live Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based; primarily online communicationOffice or remote; phone, email, or in-person interactions
Industry UsageTech, retail, e-commerce, service industriesRetail, banking, telecom, hospitality
Common Search/ComparisonYesYes

Online Live Chat Support specialists focus on real-time online communication via chat platforms, often in tech or e-commerce sectors. Customer Service Representatives handle a broader range of communication channels, including phone and email, across various industries. While both roles require strong communication skills, Online Live Chat Support roles are more specialized in online chat interactions, whereas Customer Service Representatives may handle multiple channels and customer issues.

More about Online Live Chat Support jobs
What cities are hiring for Online Live Chat Support jobs? Cities with the most Online Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Online Live Chat Support jobs? States with the most job openings for Online Live Chat Support jobs include:
Online Live Chat Support jobs near you
Infographic showing various Online Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Live Chat Support Agent

AYS

Phoenix, AZ • On-site

$18.50 - $24.75/hr

Other

Re-posted 9 days ago

Job description

About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.

Apply