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Evening Live Chat Support Jobs (NOW HIRING)

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our

This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

About the job Live Chat Agent Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our

Chat Support Agent Short Description: Location - Field Quality Center (FQC) Smyrna, TN Hrs 7am - 4pm - Onsite **please use attached screen form** The Chat Support Agent provides live chat assistance

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Chat Support Agent

Smyrna, TN · On-site

$24 - $25/hr

The Chat Support Agent provides live chat assistance to dealers, offering general support and playing a key role in the LenZ program. The role also includes completing departmental support tasks as

Live Chat Agent

Harrisburg, IL

$14.75 - $19.50/hr

About WLC Management Firm LLCAt WLC Management Firm LLC, we are dedicated to providing premier management services to long-term care, skilled nursing, and assisted living communities. Our mission is

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus,

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 | Weekend availability required Quick Facts: Paid Training • Customer-Focused Role •

Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 | Weekend availability required Quick Facts: Paid Training • Customer-Focused Role • High-Impact

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 | Weekend availability required Quick Facts: Paid Training • Customer-Focused Role •

1st Line Customer Support

Austin, TX

$18.50 - $24.75/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this

1st Line Customer Support

Austin, TX

$18.75 - $25/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

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Evening Live Chat Support information

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$12

$25

$42

How much do evening live chat support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for evening live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Live Chat Support agent, and why are they important?

To thrive as an Evening Live Chat Support agent, you need excellent written communication, strong problem-solving abilities, and a good grasp of customer service principles, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms such as Zendesk or Intercom is often required. Patience, multitasking, and active listening are standout soft skills that help build rapport and resolve issues efficiently. These skills ensure timely, effective customer support and satisfaction during evening hours when independent resolution is especially valued.

What are some unique challenges faced by Evening Live Chat Support agents, and how can they effectively manage them?

Evening Live Chat Support agents often encounter increased volumes of customer inquiries due to after-hours demand, as well as more complex or urgent issues that couldn't be resolved during regular business hours. They may also work more independently, with limited access to daytime team leads or specialized departments. To succeed, agents should develop strong problem-solving skills, maintain clear communication, and be proactive about utilizing available resources and documentation. Building effective handover notes for day teams and practicing self-care to manage the late shift can also help agents thrive in this role.

What are Evening Live Chat Support jobs?

Evening Live Chat Support jobs involve assisting customers via online chat platforms during evening hours, typically outside of standard business times. These roles require strong communication skills, the ability to multitask, and a customer-focused attitude. Agents handle inquiries, resolve issues, and provide information about products or services in real time. Working evening shifts can offer flexibility for those needing non-traditional hours, and positions are often remote or hybrid. Training is usually provided to ensure familiarity with company systems and policies.

What is the difference between Evening Live Chat Support vs Customer Service Representative?

AspectEvening Live Chat SupportCustomer Service Representative
Work EnvironmentOnline, remote, real-time chatIn-person or phone-based, office or call center
Required SkillsTyping speed, online communication, problem-solvingVerbal communication, interpersonal skills, problem-solving
Common CertificationsNone mandatory, customer service or tech certifications helpfulCustomer service certifications often preferred
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking, service sectors

While both roles focus on assisting customers, Evening Live Chat Support specializes in online, real-time chat assistance often during evening hours, requiring strong typing and online communication skills. Customer Service Representatives may work in person or over the phone, handling a broader range of customer issues during regular hours. Understanding these differences helps job seekers find the right fit based on work environment and skill set.

What cities are hiring for Evening Live Chat Support jobs? Cities with the most Evening Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Evening Live Chat Support jobs? States with the most job openings for Evening Live Chat Support jobs include:
Live Chat Support Agent

Live Chat Support Agent

AYS

Phoenix, AZ • Remote

$18.50 - $24.75/hr

Other

Posted 16 days ago


Job description

About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.