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Evening Live Chat Support Jobs (NOW HIRING)

Bass River Marina

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Live Chat Support

West Dennis, MA · Remote

$21 - $29/hr

We are seeking a dedicated Live Chat Support professional to handle real-time customer interactions across multiple product lines. The role involves managing a medium volume of chats daily, providing ...

The Nurse Dolls 2.0

Live chat support

Chester, VA · On-site

$20 - $35/hr

Join The Nurse Dolls Team as a Live Chat Support Specialist! Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat ...

Bes System haus

Live Chat Support

Bes System haus is seeking a highly motivated and customer-focused Live Chat Support representative to join our dynamic team. As a vital point of contact between our company and our valued customers ...

Burjline Builders

Live Chat Support

Atlanta, GA · On-site

$18 - $25/hr

Live Chat Support CARING, Inc. is a leading non-profit organisation dedicated to enhancing the health, dignity, and well-being of senior residents and adults with disabilities. Our mission is to ...

Bes System haus

Live Chat Support

Bes System haus is seeking a highly motivated and customer-focused Live Chat Support representative to join our dynamic team. As a vital point of contact between our company and our valued customers ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Join Our Team as a Live Chat Support at The Nurse Dolls! Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to ...

Burjline Builders

Live Chat Support Agent

Houston, TX · On-site

$18 - $23.75/hr

Live Chat Support Agent We are seeking a highly motivated and customer-focused Live Chat Support Agent to join our growing team in Houston, Texas. As a Live Chat Support Agent, you will be ...

New

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live Chat Support Agent for a UK employer, fully remote from South Africa. Role Overview You will be the ...

Qode

Remote Live Chat Support Representative

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the Role Fracture Diagnostics International is actively seeking a dedicated and customer-centric Remote ...

Qode

Remote Live Chat Support Representative

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the Role Fracture Diagnostics International is actively seeking a dedicated and customer-centric Remote ...

Qode

Remote Live Chat Support Representative

$22 - $36/hr

Remote Live Chat Support Representative Fracture Diagnostics International is actively seeking a dedicated and customer-centric Remote Live Chat Support Representative to join our dynamic team. In ...

Qode

Remote Live Chat Support Representative

CA · On-site +1

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the Role Fracture Diagnostics International is actively seeking a dedicated and customer-centric Remote ...

Burjline Builders

Remote Chat Support

Chat Support Specialist Seeking a chat support specialist to provide real-time assistance via live chat and messaging, addressing inquiries and troubleshooting issues through written communication.

New

Burjline Builders

Chat Support Associate

Phoenix, AZ · On-site

$65K - $75K/yr

In this role, you will be the first point of contact for customers, providing exceptional support and resolving enquiries through our live chat platform. The ideal candidate is a proactive problem ...

New

Qode

Chat Support Agent

Chat Support Agent We are seeking a dedicated and customer-focused Chat Support Agent to join our ... Respond promptly and professionally to customer inquiries via live chat. * Troubleshoot and resolve ...

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Evening Live Chat Support information

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$12

$25

$42

How much do evening live chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for evening live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an evening live chat support job?

Evening Live Chat Support jobs involve assisting customers via online chat platforms during evening hours, typically outside of standard business times. These roles require strong communication skills, the ability to multitask, and a customer-focused attitude. Agents handle inquiries, resolve issues, and provide information about products or services in real time. Working evening shifts can offer flexibility for those needing non-traditional hours, and positions are often remote or hybrid. Training is usually provided to ensure familiarity with company systems and policies.

What are the key skills and qualifications needed to thrive as an evening live chat support agent?

To thrive as an Evening Live Chat Support agent, you need excellent written communication, strong problem-solving abilities, and a good grasp of customer service principles, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms such as Zendesk or Intercom is often required. Patience, multitasking, and active listening are standout soft skills that help build rapport and resolve issues efficiently. These skills ensure timely, effective customer support and satisfaction during evening hours when independent resolution is especially valued.

What are some unique challenges faced by evening live chat support agents, and how can they effectively manage them?

Evening Live Chat Support agents often encounter increased volumes of customer inquiries due to after-hours demand, as well as more complex or urgent issues that couldn't be resolved during regular business hours. They may also work more independently, with limited access to daytime team leads or specialized departments. To succeed, agents should develop strong problem-solving skills, maintain clear communication, and be proactive about utilizing available resources and documentation. Building effective handover notes for day teams and practicing self-care to manage the late shift can also help agents thrive in this role.

What is the difference between Evening Live Chat Support vs Customer Service Representative?

AspectEvening Live Chat SupportCustomer Service Representative
Work EnvironmentOnline, remote, real-time chatIn-person or phone-based, office or call center
Required SkillsTyping speed, online communication, problem-solvingVerbal communication, interpersonal skills, problem-solving
Common CertificationsNone mandatory, customer service or tech certifications helpfulCustomer service certifications often preferred
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking, service sectors

While both roles focus on assisting customers, Evening Live Chat Support specializes in online, real-time chat assistance often during evening hours, requiring strong typing and online communication skills. Customer Service Representatives may work in person or over the phone, handling a broader range of customer issues during regular hours. Understanding these differences helps job seekers find the right fit based on work environment and skill set.

What cities are hiring for Evening Live Chat Support jobs?

Cities with the most Evening Live Chat Support job openings:

What are the most commonly searched types of Live Chat Support jobs?

The most popular types of Live Chat Support jobs are:

What states have the most Evening Live Chat Support jobs?

States with the most job openings for Evening Live Chat Support jobs include:

What are popular job titles related to Evening Live Chat Support jobs?

For Evening Live Chat Support jobs, the most frequently searched job titles are:

Evening Live Chat Support jobs near you

Live Chat Support

West Dennis, MA • Remote

Bass River Marina
Water Transportation • 11 - 50 employees
Learn more about Bass River Marinaexternal

$21 - $29/hr

Full-time

Medical, Vision, Retirement

Posted 5 days ago

Job description

We are seeking a dedicated Live Chat Support professional to handle real-time customer interactions across multiple product lines. The role involves managing a medium volume of chats daily, providing timely issue resolution, and collecting valuable customer feedback. Flexible shift timings ensure adaptability to business needs, supporting a single language environment.

Responsibilities

  • Engage with customers through live chat to address inquiries and issues
  • Efficiently resolve customer problems across multiple product lines
  • Manage multiple live chat sessions simultaneously
  • Collect and document customer feedback to improve service quality
  • Handle a daily chat volume ranging from 50 to 150 interactions

Required Qualifications

  • Minimum of 3 years experience in customer support roles

Preferred Qualifications

  • Associate's Degree in Communication or related field
  • Strong problem-solving skills
  • Excellent communication abilities
  • Proven multitasking capabilities
  • Effective time management skills