ZipRecruiter

Log In

1

Evening Live Chat Support Jobs (NOW HIRING)

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent

Ethypharm

Chat Support Supervisor

Reidsville, NC · Remote

Ethypharm Groups® is seeking a highly organized, experienced, and customer-focused Chat Support Supervisor to lead and oversee a team of Chat Support Agents. The Chat Support Supervisor will be

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Live Chat Agent Position: Live Chat Agent Department: Customer Support Employment Type: Full-Time Work Arrangement: Remote Reports To: Customer Support Supervisor / Team Lead Position Overview We are

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

About the job Live Chat Agent Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Atlanta, Georgia, United States About the Job Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to

next page

Showing results 1-20

All Jobsevening JobsBusiness JobsEvening Live Chat Support Jobs

Evening Live Chat Support information

See salary details

$12

$25

$42

How much do evening live chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for evening live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an evening live chat support job?

Evening Live Chat Support jobs involve assisting customers via online chat platforms during evening hours, typically outside of standard business times. These roles require strong communication skills, the ability to multitask, and a customer-focused attitude. Agents handle inquiries, resolve issues, and provide information about products or services in real time. Working evening shifts can offer flexibility for those needing non-traditional hours, and positions are often remote or hybrid. Training is usually provided to ensure familiarity with company systems and policies.

What are the key skills and qualifications needed to thrive as an evening live chat support agent?

To thrive as an Evening Live Chat Support agent, you need excellent written communication, strong problem-solving abilities, and a good grasp of customer service principles, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms such as Zendesk or Intercom is often required. Patience, multitasking, and active listening are standout soft skills that help build rapport and resolve issues efficiently. These skills ensure timely, effective customer support and satisfaction during evening hours when independent resolution is especially valued.

What are some unique challenges faced by evening live chat support agents, and how can they effectively manage them?

Evening Live Chat Support agents often encounter increased volumes of customer inquiries due to after-hours demand, as well as more complex or urgent issues that couldn't be resolved during regular business hours. They may also work more independently, with limited access to daytime team leads or specialized departments. To succeed, agents should develop strong problem-solving skills, maintain clear communication, and be proactive about utilizing available resources and documentation. Building effective handover notes for day teams and practicing self-care to manage the late shift can also help agents thrive in this role.

What is the difference between Evening Live Chat Support vs Customer Service Representative?

AspectEvening Live Chat SupportCustomer Service Representative
Work EnvironmentOnline, remote, real-time chatIn-person or phone-based, office or call center
Required SkillsTyping speed, online communication, problem-solvingVerbal communication, interpersonal skills, problem-solving
Common CertificationsNone mandatory, customer service or tech certifications helpfulCustomer service certifications often preferred
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking, service sectors

While both roles focus on assisting customers, Evening Live Chat Support specializes in online, real-time chat assistance often during evening hours, requiring strong typing and online communication skills. Customer Service Representatives may work in person or over the phone, handling a broader range of customer issues during regular hours. Understanding these differences helps job seekers find the right fit based on work environment and skill set.

What cities are hiring for Evening Live Chat Support jobs?

Cities with the most Evening Live Chat Support job openings:

What are the most commonly searched types of Live Chat Support jobs?

The most popular types of Live Chat Support jobs are:

What states have the most Evening Live Chat Support jobs?

States with the most job openings for Evening Live Chat Support jobs include:

Evening Live Chat Support jobs near you

Live Chat Support

AUTO HAUS of Yorktown and Williamsburg

Miami, FL • Remote

$54K - $63K/yr

Full-time

Posted yesterday

New

Job description

AUTO HAUS of Yorktown and Williamsburg is seeking a professional and customer-focused Live Chat Support  to assist customers through live chat and digital communication channels. The ideal candidate will provide timely, accurate, and courteous assistance while creating a positive customer experience.

Location: United States (Remote).

Key Responsibilities
  • Respond promptly to customer inquiries through live chat and online messaging.
  • Provide accurate information about vehicles, services, appointments, and general inquiries.
  • Identify customer needs and provide appropriate solutions or escalate concerns when necessary.
  • Maintain a professional, friendly, and helpful tone in all interactions.
  • Document customer conversations and update records as needed.
  • Manage multiple chat conversations while maintaining accuracy and attention to detail.
  • Follow company policies, procedures, and customer service standards.
  • Coordinate with internal departments to resolve customer concerns.
  • Maintain customer confidentiality and protect sensitive information.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous customer service, live chat, automotive, or administrative experience is a plus.
  • Excellent written and verbal communication skills.
  • Strong typing, organization, and time-management abilities.
  • Comfortable using computers, email, chat platforms, and standard office software.
  • Ability to work independently and remain productive in a remote environment.
  • Strong problem-solving and attention-to-detail skills.
  • Reliable, professional, and customer-oriented approach.
Equal Employment Opportunity

AUTO HAUS of Yorktown and Williamsburg is an Equal Employment Opportunity (EEO) employer. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

We welcome qualified applicants from all backgrounds and are committed to maintaining an inclusive and respectful workplace.