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Virtual Chat Support Jobs (NOW HIRING)

Entry Level Chat Support

$18.50 - $24.25/hr

... help man our chat support system. You do not have to be a computer guru, but you should be ... Work From Home Office This is a virtual work from home office position. Warner Robins, Georgia is ...

Virtual chat support * Support both local and remote employees across multiple locations. * Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, peripherals, and software ...

This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. Responsibilities: • Day-to-day ...

This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. Responsibilities: • Day-to-day ...

Virtual chat support * Support both local and remote employees across multiple locations. * Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, peripherals, and software ...

This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. Responsibilities: • Day-to-day ...

This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. Responsibilities: • Day-to-day ...

Desktop Support

Draper, UT · On-site

$20 - $23/hr

This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. This role sits 100% onsite, there ...

This person will split their time between providing Tier II onsite Desktop Support for their local market and providing Tier I Virtual Chat support for remote users. This role sits 100% onsite, there ...

Desktop Support Analyst

Draper, UT · On-site

$20 - $23/hr

Virtual chat support * Support both onsite and remote employees across a large user base. * Perform asset management activities, including inventory tracking, audits, deployments, and equipment ...

Virtual chat support * Support both onsite and remote employees across a large user base. * Perform asset management activities, including inventory tracking, audits, deployments, and equipment ...

Troubleshooting with both MAC and Windows environments/applications (primarily MAC environment) * 80% Tier II onsite Desktop/Service Desk Support and 20% Tier I Virtual Chat support * Support of ...

Troubleshooting with both MAC and Windows environments/applications (primarily MAC environment) * 80% Tier II onsite Desktop/Service Desk Support and 20% Tier I Virtual Chat support * Support of ...

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Virtual Chat Support information

See salary details

$14

$26

$44

How much do virtual chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Virtual Chat Support vs Customer Service Representative?

AspectVirtual Chat SupportCustomer Service Representative
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person
Required SkillsTyping speed, online communication, problem-solvingVerbal communication, empathy, problem-solving
Common CertificationsCustomer service or communication certificationsCustomer service or related certifications
Industry UsageTech, retail, e-commerceRetail, telecom, banking

Virtual Chat Support primarily involves assisting customers via online chat platforms, focusing on written communication. Customer Service Representatives often handle calls and in-person interactions. While both roles require strong communication skills and customer service knowledge, Virtual Chat Support emphasizes digital literacy and typing speed, whereas Customer Service Representatives may need verbal skills and empathy for direct conversations.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles where agents assist customers via live chat platforms. These positions often require good communication skills and familiarity with customer service tools, and they are offered by many reputable companies. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

How do you become a virtual chat support agent?

To become a virtual chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require prior customer service experience or technical knowledge, and training is often provided to familiarize new agents with company tools and protocols.

What cities are hiring for Virtual Chat Support jobs?

Cities with the most Virtual Chat Support job openings:

What are the most commonly searched types of Chat Support jobs?

The most popular types of Chat Support jobs are:

What states have the most Virtual Chat Support jobs?

States with the most job openings for Virtual Chat Support jobs include:

What are popular job titles related to Virtual Chat Support jobs?

For Virtual Chat Support jobs, the most frequently searched job titles are:

Infographic showing various Virtual Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

$18.50 - $24.25/hr

Other

Re-posted 17 days ago


Job description

CannaSense Total Wellness

Cultivating Responsible Cannabis Use

CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be a computer guru, but you should be comfortable with a computer, have great internet connection and a few 2 hour blocks of free time. You can only qualify if you are in the collective.

Work From Home Office

This is a virtual work from home office position. Warner Robins, Georgia is only the office location in charge of our volunteer program.

Scheduling Plan

We are training volunteers to sign in to our chat system and assist other patients. To keep things running smoothly, we need a scheduling structure.

  1. 2 Hour dedicated Time Slots - Patients need your full attention.
  2. Time Slots Scheduled Weekly - update your availability weekly.
  3. You are free to do more. But we schedule in 2 hour time slots.

NOTE: We do not need a resume for this position.

ALSO NOTE: This is a required position for any candidate who wishes to apply for any other position with us in the future.