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Virtual Chat Support Jobs in Georgia (NOW HIRING)

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Support bill payments, fund transfers, and account updates. * Identify customer needs and recommend ... Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ...

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Support bill payments, fund transfers, and account updates. * Identify customer needs and recommend ... Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ...

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · On-site +1

$11.50 - $14.50/hr

Support bill payments, fund transfers, and account updates. * Identify customer needs and recommend ... Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

... Support * Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

... Support * Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

... Support * Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and ...

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Showing results 1-20

All JobsChat Support JobsVirtual Chat Support JobsVirtual Chat Support Jobs in Georgia

Virtual Chat Support information

What is the difference between Virtual Chat Support vs Customer Service Representative?

AspectVirtual Chat SupportCustomer Service Representative
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person
Required SkillsTyping speed, online communication, problem-solvingVerbal communication, empathy, problem-solving
Common CertificationsCustomer service or communication certificationsCustomer service or related certifications
Industry UsageTech, retail, e-commerceRetail, telecom, banking

Virtual Chat Support primarily involves assisting customers via online chat platforms, focusing on written communication. Customer Service Representatives often handle calls and in-person interactions. While both roles require strong communication skills and customer service knowledge, Virtual Chat Support emphasizes digital literacy and typing speed, whereas Customer Service Representatives may need verbal skills and empathy for direct conversations.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles where agents assist customers via live chat platforms. These positions often require good communication skills and familiarity with customer service tools, and they are offered by many reputable companies. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

How do you become a virtual chat support agent?

To become a virtual chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require prior customer service experience or technical knowledge, and training is often provided to familiarize new agents with company tools and protocols.

What are the most commonly searched types of Chat Support jobs in Georgia?

The most popular types of Chat Support jobs in Georgia are:

Infographic showing various Virtual Chat Support job openings in Georgia as of September 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Entry Level Chat Support

CannaSense Total Wellness

Warner Robins, GA • On-site

$16.75 - $22/hr

Other

Re-posted 14 days ago

Job description

CannaSense Total Wellness
Cultivating Responsible Cannabis Use
CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be a computer guru, but you should be comfortable with a computer, have great internet connection and a few 2 hour blocks of free time. You can only qualify if you are in the collective.
Work From Home Office
This is a virtual work from home office position. Warner Robins, Georgia is only the office location in charge of our volunteer program.
Scheduling Plan
We are training volunteers to sign in to our chat system and assist other patients. To keep things running smoothly, we need a scheduling structure.
What we need.

  1. 2 Hour dedicated Time Slots - Patients need your full attention.
  2. Time Slots Scheduled Weekly - update your availability weekly.
  3. You are free to do more. But we schedule in 2 hour time slots.

NOTE: We do not need a resume for this position.
ALSO NOTE: This is a required position for any candidate who wishes to apply for any other position with us in the future.

Apply