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Overnight Chat Support Jobs in Georgia (NOW HIRING)

Mapco Express

Store Support Center Agent

Lawrenceville, GA · On-site

$20 - $22/hr

Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... Coordinate with overnight/after-hours vendor coverage (e.g., Guardian Fueling Technologies) for ...

Oshi Health

Registered Nurse - GI

Atlanta, GA · On-site

... support. The team operates on a rotating schedule designed to distribute evening, overnight, and ... chat, phone calls (TalkDesk), and EHR tasks. * Act as primary incident lead for Slack-based Urgent ...

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EAP Clinical Counselor

Atlanta, GA · On-site

$57K - $75K/yr

Today, we support 160 million people across 150,000 organizations, including over half of Fortune ... We have a range of day, evening and overnight full-time (40 hour per week) shifts available. What ...

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EAP Clinical Counselor

Atlanta, GA · On-site

$57K - $75K/yr

Today, we support 160 million people across 150,000 organizations, including over half of Fortune ... We have a range of day, evening and overnight full-time (40 hour per week) shifts available. What ...

All JobsChat Support JobsOvernight Chat Support JobsOvernight Chat Support Jobs in Georgia

Overnight Chat Support information

See Georgia salary details

$12

$21

$37

How much do overnight chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for overnight chat support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is an overnight chat support?

An Overnight Chat Support job involves assisting customers through online chat during late-night hours. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing information about products or services. This role requires strong typing skills, problem-solving abilities, and the ability to multitask efficiently. Since it takes place overnight, it often suits individuals who prefer working late hours or have flexible schedules.

What are the typical work schedules and expectations for overnight chat support?

Overnight Chat Support roles generally require working late evening, overnight, or early morning shifts, often including weekends and holidays, depending on the employer's customer service hours. During these shifts, you'll primarily handle customer inquiries via live chat, resolve technical or account issues, and document interactions in support systems. While you may work independently, you'll also collaborate with other team members or escalate complex issues as needed. Employers value strong self-management and reliability, as overnight staff ensure customers receive timely assistance outside of regular business hours.

What are the key skills and qualifications needed to thrive in the overnight chat support position?

To excel as an Overnight Chat Support, you need strong written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer support ticketing systems, live chat platforms, and basic troubleshooting tools is often required. Exceptional patience, a calm demeanor, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for providing timely, effective customer service during off-peak hours when support resources may be limited.

What are the most commonly searched types of Chat Support jobs in Georgia?

The most popular types of Chat Support jobs in Georgia are:

What are popular job titles related to Overnight Chat Support jobs in Georgia?

For Overnight Chat Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Overnight Chat Support jobs in Georgia look for?

The top searched job categories for Overnight Chat Support jobs in Georgia are:

What cities in Georgia are hiring for Overnight Chat Support jobs?

Cities in Georgia with the most Overnight Chat Support job openings:

Overnight Chat Support jobs near you
Infographic showing various Overnight Chat Support job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 6% Part Time, 13% Contract, and 3% Nights. Highlights an 58% In-person, 3% Hybrid, and 39% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.

IT Support Agent I

Onshore Outsourcing Holding Co Inc

Glennville, GA • On-site

$12/hr

Full-time

Posted 10 days ago

Job description

IT Support Agent – Full-time Glennville GA Area

The Role – MUST be within 45 minutes of Glennville GA and required to work in office from our Glennville Georgia location.

As an Onshore IT Support Agent, you will work in a challenging environment dealing with client customers through multiple channels. The ability to effectively and professionally communicate with a variety of people is key. Attention to detail required. Pays $12.00 per hour. 


Full-time Schedule: Monday - Friday *Must be willing to work weekends if needed

Shifts Available: Day, Evening and Overnight shifts available. (Must be available to work at least 1 weekend shift as needed)

What we do

Onshore Outsourcing is a 100% US based team of enthusiastic, highly trained, highly skilled IT people who understand what it means to deliver success. We enable hundreds of Fortune 1000 companies around the globe to unleash their true potential by excelling in industry and technical expertise proven process and mission-based models. Our proven process and track- record of success speaks to the commitment and dedication our team members embrace. Our mission is to enable our clients to accomplish big things with our IT help. 

 

Why Onshore

Onshore Outsourcing is committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and respect as integral parts of our day-to-day environment. With this atmosphere, we can continue to value and appreciate the strengths of the styles, ideas, and organizational contributions of everyone. Onshore’s culture cornerstones are operational excellence, always learning, we’re in this together, and enthusiastic & purposeful. Full-time employment at Onshore comes with a comprehensive benefits package!

 

FT - IT Support Agent Duties & Responsibilities

  • Professionally handle a high volume of incoming calls
  • Provide technical support and troubleshooting via telephone, email, chat, and portal
  • Accurately document, track and escalate all customer issues until resolution
  • Meet or exceed client performance metrics
  • Ensure management is notified of trending service issues, challenges, and roadblocks

 

FT - IT Support Agent Minimum Qualifications

  • Must be within 45 minutes of Glennville GA and work from our office
  • Excellent people skills including verbal/written communication
  • Ability to multitask in a challenging environment
  • Computer literate with ability to utilize hardware, software, and operating systems
  • Positive, professional demeanor required
  • Effective, consistent internet connection required to work remotely
  • Strong attention to detail
  • Demonstrate consistent dependability in the workplace

 

FT - IT Support Agent Preferred Qualifications

  • 3 months call center or customer service experience
  • Basic ability to troubleshoot hardware, software, network connections and peripherals
  • Experience with Ticketing systems (such as ServiceNow)
  • Experience using Microsoft Office Suite (such as Excel, Outlook, etc.)

Full-time Schedule: Monday - Friday *Must be willing to work weekends as needed
Shifts Available: Day, Evening and Overnight shifts available. (Must be available to work at least 1 weekend shift as needed)