Atlanta, GA · On-site
$18/hr
Support customers via phone, email, chat, SMS, and social media. * Assist with product inquiries, online orders, returns, warranties, and general support questions. * Resolve customer concerns with ...
Atlanta, GA · On-site
$18/hr
Support customers via phone, email, chat, SMS, and social media. * Assist with product inquiries, online orders, returns, warranties, and general support questions. * Resolve customer concerns with ...
Augusta, GA · Remote
$18/hr
Employment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent ... Responsible for handling inbound and outbound calls as well as email/chat in a call center ...
Quick apply
Augusta, GA · Remote
$18/hr
Employment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent ... Responsible for handling inbound and outbound calls as well as email/chat in a call center ...
... agent in CA, CT, MD, MA, NY, OR, and WI. We contract only highly skilled agents who are able to ... Experience supporting customers via phone, e-mail, chat, and/or in person * Passion for customer ...
... agent in CA, CT, MD, MA, NY, OR, and WI. We contract only highly skilled agents who are able to ... Experience supporting customers via phone, e-mail, chat, and/or in person * Passion for customer ...
Alpharetta, GA · On-site
$18 - $21/hr
Responsibilities Summary The Licensed Agent Seasonal is responsible for connecting with our client ... email, chat and paper * Ability to move between varying types of inquiries within the same shift
Alpharetta, GA · On-site
$18 - $21/hr
Responsibilities Summary The Licensed Agent Seasonal is responsible for connecting with our client ... email, chat and paper * Ability to move between varying types of inquiries within the same shift
As a Licensed Health Insurance Agent (Seasonal), you'll serve as a trusted point of contact for ... email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your ...
As a Licensed Health Insurance Agent (Seasonal), you'll serve as a trusted point of contact for ... email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your ...
Alpharetta, GA · On-site
$19/hr
As a Licensed Health Insurance Agent (Seasonal), you'll serve as a trusted point of contact for ... or email HR@marketsource.com. Eligibility requirements apply to some benefits and may depend on ...
Alpharetta, GA · On-site
$19/hr
As a Licensed Health Insurance Agent (Seasonal), you'll serve as a trusted point of contact for ... or email HR@marketsource.com. Eligibility requirements apply to some benefits and may depend on ...
Alpharetta, GA · On-site
$20 - $24/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...
Quick apply
Alpharetta, GA · On-site
$20 - $24/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...
Alpharetta, GA · On-site
$20 - $21/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...
Quick apply
Alpharetta, GA · On-site
$20 - $21/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...
Mcdonough, GA · On-site
$45K - $65K/yr
Engaging with customers through various channels, including phone, email, and chat. * Providing ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
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Mcdonough, GA · On-site
$45K - $65K/yr
Engaging with customers through various channels, including phone, email, and chat. * Providing ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
Atlanta, GA · On-site
$14.50 - $19/hr
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving ...
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Atlanta, GA · On-site
$14.50 - $19/hr
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving ...
Atlanta, GA · On-site +1
$14.50 - $19/hr
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving ...
Atlanta, GA · On-site +1
$14.50 - $19/hr
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving ...
Atlanta, GA · Remote
$14.50 - $19/hr
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving ...
Atlanta, GA · Remote
$14.50 - $19/hr
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving ...
Alpharetta, GA · On-site
$18/hr
Key Responsibilities Agent Responsibilities: * Monitors various methods of communication to include email, chat, and phone; engages with internal and external customers * Analyzes technical ...
Alpharetta, GA · On-site
$18/hr
Key Responsibilities Agent Responsibilities: * Monitors various methods of communication to include email, chat, and phone; engages with internal and external customers * Analyzes technical ...
Description Join Dena Motors as an Automotive Business Development Agent and accelerate your career ... email, and online chat to understand their needs and offer tailored solutions. • Develop and ...
Description Join Dena Motors as an Automotive Business Development Agent and accelerate your career ... email, and online chat to understand their needs and offer tailored solutions. • Develop and ...
Alpharetta, GA · On-site
$18/hr
Key Responsibilities Agent Responsibilities: Monitors various methods of communication to include email, chat, and phone; engages with internal and external customers * Analyzes technical situations ...
Alpharetta, GA · On-site
$18/hr
Key Responsibilities Agent Responsibilities: Monitors various methods of communication to include email, chat, and phone; engages with internal and external customers * Analyzes technical situations ...
Conyers, GA · On-site
$18/hr
Join Dena Motors as an Automotive Business Development Agent and accelerate your career in a ... Engage with potential and existing customers through phone, email, and online chat to understand ...
Quick apply
Conyers, GA · On-site
$18/hr
Join Dena Motors as an Automotive Business Development Agent and accelerate your career in a ... Engage with potential and existing customers through phone, email, and online chat to understand ...
$12.25 - $15.50/hr
Cutm un Agent Servicii Clieni pentru cltorii, bilingv romn-englez, pentru a sprijini partenerii i ... Gestionarea solicitrilor clienilor prin telefon, chat i e-mail. * Oferirea de soluii rapide i ...
$12.25 - $15.50/hr
Cutm un Agent Servicii Clieni pentru cltorii, bilingv romn-englez, pentru a sprijini partenerii i ... Gestionarea solicitrilor clienilor prin telefon, chat i e-mail. * Oferirea de soluii rapide i ...
Atlanta, GA · On-site
$15 - $20/hr
Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Experience with chat, phone and email support; including proficient in computer systems and ...
Atlanta, GA · On-site
$15 - $20/hr
Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Experience with chat, phone and email support; including proficient in computer systems and ...
Atlanta, GA · On-site
$15 - $20/hr
Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Experience with chat, phone and email support; including proficient in computer systems and ...
Atlanta, GA · On-site
$15 - $20/hr
Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Experience with chat, phone and email support; including proficient in computer systems and ...
Lawrenceville, GA · On-site
$20 - $22/hr
Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... agent-assist tool (NICE Mpower Copilot), a ticketing and Knowledge Base system (Zendesk ...
Lawrenceville, GA · On-site
$20 - $22/hr
Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... agent-assist tool (NICE Mpower Copilot), a ticketing and Knowledge Base system (Zendesk ...
A typical day for an Email Chat Agent involves responding to customer inquiries through email and live chat channels, addressing issues related to products, services, or account management. You might handle multiple conversations simultaneously, collaborate with team members to resolve complex cases, and escalate tickets as needed. The work environment is often fast-paced and may be remote or in an office setting, depending on the company. Regular responsibilities include maintaining high-quality written responses, updating customer records, and meeting performance metrics such as response time and customer satisfaction scores.
To thrive as an Email Chat Agent, you need strong written communication skills, attention to detail, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce is often required, and some employers may prefer experience with ticketing systems or customer relationship management (CRM) tools. Excellent problem-solving abilities, patience, and the ability to multitask efficiently are vital soft skills in this role. These capabilities ensure timely, accurate, and positive customer interactions, leading to higher customer satisfaction and effective issue resolution.
An Email Chat Agent is responsible for assisting customers via email and live chat, addressing their inquiries, resolving issues, and providing information about products or services. They ensure prompt and professional communication while maintaining customer satisfaction. Strong written communication skills, attention to detail, and problem-solving abilities are essential for this role. Email Chat Agents often work in customer support, technical assistance, or sales-related roles, depending on the company’s needs.
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501 - 1,000 Employees
Atlanta, GA, US
