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Chatbot Support Jobs in Georgia (NOW HIRING)

Nexus One

Head of Support

Atlanta, GA · On-site

$120 - $180/hr

Familiarity with support automation, AI-assisted support tooling, or chatbot deployment * Prior experience building a support team from the ground up Why You'll Love Working at Nexus At Nexus, we ...

Sapsol Technologies Inc

Tech Lead (AI)

Alpharetta, GA · On-site

Position Overview We are seeking a Tech Lead with hands-on experience in Python, Natural Language Processing (NLP) and Chatbot development to support technology initiatives within Wealth Management ...

Finastra

Senior Front End Engineer

Atlanta, GA · On-site

$117K - $162K/yr

Design and implement customer-facing chatbot UIs and front-end applications using React and Next.js * Contribute to front-end architecture decisions to support scalability, performance, and long-term ...

Nexus Cognitive Technologies

Head of Support

Atlanta, GA · On-site

$170 - $260/hr

Familiarity with support automation, AI‑assisted support tooling, or chatbot deployment * Prior experience building a support team from the ground up Why You'll Love Working at Nexus At Nexus, we ...

Finastra

UX Designer

Atlanta, GA · On-site

... chatbot interactions feel clear, useful, and human-centered * Create low-fidelity and high-fidelity wireframes and prototypes in Figma to support design validation, stakeholder alignment, and ...

PTR Global

Application Developer - Senior

Atlanta, GA · On-site

$70 - $75/hr

Write and optimize SQL queries and support database connectivity. Review database schemas ... Candidates with transferable experience from other AI agent frameworks or chatbot technologies will ...

Avcend

Human Resources (HR) Professional

Alpharetta, GA · On-site

This candidate is dedicated to delivering exceptional HR support and enhancing the overall employee ... chatbot/virtual agent assistants, knowledge repositories, Microsoft Teams, etc. Work Schedule: (Ex:

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All JobsChatbot Support JobsChatbot Support Jobs in Georgia

Chatbot Support information

See Georgia salary details

$14

$33

$57

How much do chatbot support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chatbot support in Georgia is $33.67, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $39.38 per hour, depending on experience, location, and employer.

What is a chatbot support?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What does a chatbot support do?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in chatbot support?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What are popular job titles related to Chatbot Support jobs in Georgia?

For Chatbot Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Chatbot Support jobs in Georgia look for?

The top searched job categories for Chatbot Support jobs in Georgia are:

Chatbot Support jobs near you
Infographic showing various Chatbot Support job openings in Georgia as of August 2026, with employment types broken down into 64% Full Time, 13% Part Time, and 23% Contract. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $70,025 per year, or $33.7 per hour.

Agentic AI chatbot solution on Microsoft Azure

TekCommands Inc

Atlanta, GA • On-site

$61 - $79.50/hr

Contractor

Re-posted 6 days ago

Job description

This is Mid to senior role combining business analysis and solution architecture
• Focused on building an agentic AI chatbot solution on Microsoft Azure
• Primary purpose is to enable conversational access to R&D and formulation data stored in existing relational databases
• Deep engagement with food & beverage consumer packaged goods (CPG) R&D, formulation, and product development teams
• Role emphasizes requirements discovery, scope expansion, and identifying new AI-enabled opportunities beyond initial use cases
• Acts as a bridge between scientific users, business stakeholders, and technical delivery teams
"

Key Responsibilities:
"•Proactively lead client communications, interviews, and workshops.
•Engage R&D, formulation, and innovation stakeholders to understand:
oFormulation development and optimization workflows
oPain points in accessing and interpreting data
•Elicit, analyze, and document:
oFunctional and non-functional requirements
oUser stories, use cases, and acceptance criteria.
•Create, manage, and groom backlog.
•Translate business and scientific needs into:
oClear solution designs and architectural inputs
oBacklog items and delivery-ready requirements
•Lead architecture and design of:
oUIs, UX workflows, paper prototyping, etc.
oAzure-based agentic AI systems
oConversational/chatbot interfaces
oData retrieval from relational data sources
•Collaborate with engineering teams on:
oAI agent orchestration and tool usage
oData integration and access patterns
oSecurity, scalability, and performance considerations
•Proactively identify:
oNew AI use cases within R&D and formulation
oOpportunities to broaden solution scope and value.
•Support roadmap definition from initial data retrieval chatbot to more advanced reasoning, insight generation, and decision support
"

What are the Mandatory skills and skill proficiencies required for this position?
"•Business Analysis & Requirements Engineering – 5
•CPG Domain Knowledge (Food & Beverage R&D) – 4
•CPG R&D Workflow Understanding – 3
•Agentic AI Azure Solution Architecture (Azure OpenAI / Foundry / AI Search) – 4
•Communication & Stakeholder Management – 5
•Relational Databases & Data Modeling Concepts – 2/3
"

What are the Optional skills and skill proficiencies for this position? 
"•Agentic AI / Multi-Agent Systems Architectures – 3
•Conversational AI / NLP Systems – 3
•AI Governance / Responsible AI Concepts – 2
•Consulting or Discovery-Phase Project Experience – 4
•Regulated or Scientific IT Environments – 3