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Chatbot Support Jobs in Georgia (NOW HIRING)

Avcend

Human Resources (HR) Professional

Alpharetta, GA · On-site

This candidate is dedicated to delivering exceptional HR support and enhancing the overall employee ... chatbot/virtual agent assistants, knowledge repositories, Microsoft Teams, etc. Work Schedule: (Ex:

MDT Technical

Project Manager II

Alpharetta, GA · On-site

Hands-on experience building or supporting proof-of-concepts using Microsoft Copilot Studio, Power Platform, chatbot frameworks, or automation tools. * Experience translating ambiguous business needs ...

STRATEGIC MINDZ LLC

Senior Cloud AI Architect

Atlanta, GA · On-site

$62.50 - $79.50/hr

... solutions supporting State government initiatives. This role combines expertise in AWS cloud ... Design AI/ML solutions, including Generative AI, LLMs, and intelligent chatbot technologies.

Avcend

HR Specialist

Alpharetta, GA · On-site

$30/hr

As a first-level HR Support Specialist, you will handle telephonic and electronic inquiries from ... chatbot/virtual agent assistants, knowledge repositories, Microsoft Teams, etc. Work Schedule: (Ex:

Booz Allen Hamilton

AI/ML Evaluation Engineer

Atlanta, GA · On-site

$79K - $105K/yr

Design AI architectures supporting memory, state management, structured and unstructured public ... Experience with conversational AI, chatbot systems, or full-stack AI application development

Booz Allen Hamilton

AL/ML Engineer, Lead

Atlanta, GA

$98K - $129K/yr

Experience supporting healthcare, biomedical, or public health AI/ML initiatives and government public health data systems * Experience with chatbot development or end-to-end AI application ...

Booz Allen Hamilton, Inc.

AL/ML Engineer, Lead

Atlanta, GA · On-site

$98K - $129K/yr

Experience supporting healthcare, biomedical, or public health AI/ML initiatives and government public health data systems * Experience with chatbot development or end-to-end AI application ...

Booz Allen Hamilton

Lead AL/ML Engineer

Atlanta, GA · On-site

$98K - $129K/yr

Experience supporting healthcare, biomedical, or public health AI / ML initiatives and government public health data systems * Experience with chatbot development or end-to-end AI application ...

Booz Allen Hamilton, Inc.

AL/ML Engineer, Lead

Atlanta, GA · On-site

$98K - $129K/yr

Experience supporting healthcare, biomedical, or public health AI/ML initiatives and government public health data systems * Experience with chatbot development or end-to-end AI application ...

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All JobsChatbot Support JobsChatbot Support Jobs in Georgia

Chatbot Support information

See Georgia salary details

$14

$33

$57

How much do chatbot support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for chatbot support in Georgia is $33.67, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $39.38 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Chatbot Support professional on a daily basis?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in the Chatbot Support position, and why are they important?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What is a Chatbot Support job?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What are popular job titles related to Chatbot Support jobs in Georgia? For Chatbot Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Chatbot Support jobs in Georgia look for? The top searched job categories for Chatbot Support jobs in Georgia are:
Chatbot Support jobs near you
Infographic showing various Chatbot Support job openings in Georgia as of July 2026, with employment types broken down into 7% Locum Tenens, 61% As Needed, 16% Full Time, 3% Part Time, 12% Nights, and 1% Summer. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $70,025 per year, or $33.7 per hour.
Human Resources (HR) Professional

Human Resources (HR) Professional

Avcend

Alpharetta, GA • On-site

Contractor

Posted 19 days ago

Job description

This position reports directly to the Employee Care General Queue Senior Manager. Our ideal candidate should possess excellent customer service and HR knowledge, with a proven ability to manage complex initiatives involving multiple stakeholders. They should have outstanding communication, problem-solving, and multitasking skills, along with a strong attention to detail and proficiency in HR systems. A passion for improving Employee Care service delivery, coupled with adaptability, confidentiality, and teamwork, is essential. This candidate is dedicated to delivering exceptional HR support and enhancing the overall employee experience in a dynamic, fast-paced environment.

Critical Knowledge & Competencies:

  • Delivering Results with Integrity and Confidentiality
  • Building Relationships of Trust
  • Engaging Customers
  • Customer Orientation
  • Drives Execution
  • Application of McKesson Systems, Policies and Processes
  • Application of HR Administrative Functions, Laws and Regulations
  • Knowledge of HR Technical Systems
  • Quality and Detail Oriented
  • Conflict Management

Key Differentiators:

  • Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
  • Applies company policies and procedures to resolve a variety of issues.
  • Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action. 
  • Builds knowledge of the organization, processes and customers.
  • Receives a moderate level of guidance and direction.

Are there any traits your ideal candidate should have?:

Education/Training –  

  • Associates degree or equivalent experience required 
  • (Bachelor’s degree preferred) in human resources, business administration, organizational development, or related equivalent experience.  
  • Minimum two (2) years of human resources or contact center/HR Shared Services experience. 

Business Experience –  

  • Comfortable with Microsoft office tools 
  • ServiceNow experience preferred 
  • Navigating multiple technology tools including such as ServiceNow, Workday, ADP, Sharepoint, chatbot/virtual agent assistants, knowledge repositories, Microsoft Teams, etc. 

Work Schedule: (Ex: M-F 8am-5pm)Is this Remote/Hybrid/Onsite?: Monday - Friday, ability to work the closing shift until 7 pm eastern / 6 pm central. This is a hybrid role.