Customer Support Lead We're seeking a Customer Support Lead who brings leadership, mechanical expertise, and a customer-first mindset. This is a hands-on role combining customer interaction, fleet ...
Customer Support Lead We're seeking a Customer Support Lead who brings leadership, mechanical expertise, and a customer-first mindset. This is a hands-on role combining customer interaction, fleet ...
Customer Support Team Lead
Atlanta, GA · On-site +1
Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers.
Customer Support Team Lead
Atlanta, GA · On-site +1
Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers.
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Part-Time Support Lead
Calhoun, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Part-Time Support Lead
Calhoun, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Ellijay, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Ellijay, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Valdosta, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Valdosta, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
PT Support Lead
Brunswick, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
PT Support Lead
Brunswick, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead PT
Douglas, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead PT
Douglas, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Alpharetta, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Alpharetta, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
PT Support Lead
Brunswick, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
PT Support Lead
Brunswick, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Valdosta, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Support Lead Part Time
Valdosta, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
SUPPORT LEAD PART TIME
Cumming, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
SUPPORT LEAD PART TIME
Cumming, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
SUPPORT LEAD PART TIME
Cumming, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
SUPPORT LEAD PART TIME
Cumming, GA · On-site
The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your ...
Housekeeping Support Lead
Pooler, GA · On-site
$18 - $20/hr
The Housekeeping Support Lead is responsible for all cleaning functions to service designated ... Friendly, cooperative manner and patience in dealing with customers and staff. * Must be able to ...
Housekeeping Support Lead
Pooler, GA · On-site
$18 - $20/hr
The Housekeeping Support Lead is responsible for all cleaning functions to service designated ... Friendly, cooperative manner and patience in dealing with customers and staff. * Must be able to ...
Customer Support Manager
Atlanta, GA · On-site
$60K - $65K/yr
Lead and manage the day-to-day operations of the customer support team * Monitor performance metrics and implement improvements to ensure high-quality service * Develop and maintain customer service ...
Customer Support Manager
Atlanta, GA · On-site
$60K - $65K/yr
Lead and manage the day-to-day operations of the customer support team * Monitor performance metrics and implement improvements to ensure high-quality service * Develop and maintain customer service ...
Customer Support Manager
Atlanta, GA · On-site
$60K - $65K/yr
Lead and manage the day-to-day operations of the customer support team * Monitor performance metrics and implement improvements to ensure high-quality service * Develop and maintain customer service ...
Customer Support Manager
Atlanta, GA · On-site
$60K - $65K/yr
Lead and manage the day-to-day operations of the customer support team * Monitor performance metrics and implement improvements to ensure high-quality service * Develop and maintain customer service ...
Salesforce Agentforce Lead Customer support is evolving towards more scalable, intelligence-driven operation - reducing manual effort, improving customer self-service, and leveraging AI to deliver ...
Salesforce Agentforce Lead Customer support is evolving towards more scalable, intelligence-driven operation - reducing manual effort, improving customer self-service, and leveraging AI to deliver ...
Customer Support Lead information
See Georgia salary details
$7.92 - $10.39
12% of jobs
$12.60 is the 25th percentile. Wages below this are outliers.
$10.39 - $12.86
15% of jobs
$12.86 - $15.33
20% of jobs
The median wage is $15.66 / hr.
$15.33 - $17.81
24% of jobs
$18.59 is the 75th percentile. Wages above this are outliers.
$17.81 - $20.28
12% of jobs
$20.28 - $22.75
5% of jobs
$22.75 - $25.22
4% of jobs
$25.22 - $27.70
2% of jobs
$27.70 - $30.17
2% of jobs
$30.17 - $32.64
1% of jobs
$32.64 - $35.11
2% of jobs
$7
$18
$35
How much do customer support lead jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for customer support lead in Georgia is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.90 per hour, depending on experience, location, and employer.
What is a customer support lead?
Customer Support Leads are professionals responsible for overseeing a team of customer support representatives to ensure high-quality service and satisfaction for customers. They handle escalated issues, train new team members, monitor performance metrics, and implement process improvements. Additionally, Customer Support Leads act as a bridge between the support team and management, providing feedback and reporting on customer trends. Their role is crucial in maintaining efficient support operations and fostering a positive customer experience.
How does a customer support lead typically collaborate with other departments to resolve complex customer issues?
A Customer Support Lead often acts as a bridge between the support team and other departments such as product development, sales, and engineering. When complex or technical customer issues arise, the Lead coordinates with these teams to gather necessary information and expedite solutions. Effective communication and strong organizational skills are essential, as the Lead must ensure that both the customer and internal stakeholders are kept informed throughout the resolution process. This collaborative approach not only resolves issues more efficiently but also helps identify recurring problems and drive product or process improvements.
What are the key skills and qualifications needed to thrive as a customer support lead, and why are they important?
To thrive as a Customer Support Lead, you need expertise in customer service management, problem-solving, and a solid understanding of support processes, usually backed by experience in customer-facing roles. Familiarity with customer relationship management (CRM) software, ticketing systems, and metrics dashboards is typically required. Excellent leadership, communication, and conflict resolution skills set outstanding Customer Support Leads apart. These competencies are vital for ensuring high team performance, customer satisfaction, and efficient resolution of issues.
What is the difference between Customer Support Lead vs Customer Service Supervisor?
| Aspect | Customer Support Lead | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support team, manages escalations, improves processes | Supervises customer service staff, ensures service quality, handles complaints |
| Required Skills | Leadership, communication, problem-solving | Customer service, conflict resolution, team management |
| Work Environment | Call centers, support teams, online support | Customer service departments, retail, hospitality |
| Common Certifications | Customer service certifications, leadership training | Customer service certifications, supervisory courses |
While both roles involve managing customer interactions, the Customer Support Lead focuses on leading support teams and improving support processes, often in technical or online environments. The Customer Service Supervisor typically oversees customer service staff in retail or service industries, emphasizing service quality and complaint resolution. Both roles require strong communication skills and customer service experience, but the Support Lead often has a more strategic and technical focus.
What are popular job titles related to Customer Support Lead jobs in Georgia?
For Customer Support Lead jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Support Lead jobs in Georgia look for?
The top searched job categories for Customer Support Lead jobs in Georgia are:
Customer Support /Lead Mechanic (Powersports/Rental/Fleet Ops)
Marietta, GA • On-site
Other
Re-posted 19 days ago
Job description
Customer Support Lead
We're seeking a Customer Support Lead who brings leadership, mechanical expertise, and a customer-first mindset. This is a hands-on role combining customer interaction, fleet maintenance, documentation, and team management. You'll lead check-in/check-out operations, ensure vehicles are road-ready, perform detailed auto work, and report issues-all while delivering a premium experience to our guests.
Bonus: We will train and sponsor you to become Polaris Certified, opening doors in the powersports industry.
Key ResponsibilitiesGuest Experience & Customer Support
- Greet guests and oversee the full check-in/check-out process for rentals.
- Ensure a friendly, informative, and professional rental experience.
- Resolve customer issues and inquiries in person, by phone, or online.
- Train and manage support staff in maintaining service standards.
Fleet Operations & Maintenance
- Perform pre- and post-ride vehicle inspections.
- Handle both basic and detailed mechanical work (brakes, fluids, suspension, etc.).
- Ensure vehicles are clean, fueled, and safe for every customer.
- Coordinate external repairs and keep vehicles in top condition.
Documentation & Reporting
- Document all check-in/check-out steps in the rental system, including photos, damage reports, fuel levels, and mileage.
- Maintain inspection logs, service records, and maintenance schedules.
- Report all customer incidents, vehicle damages, and mechanical issues promptly to management.
Team Leadership
- Lead daily operations and assign responsibilities to staff.
- Monitor team performance and provide coaching or feedback.
- Ensure safety, cleanliness, and efficiency at both locations.
Work Environment & Physical Requirements
- Must be comfortable working outdoors in varying weather conditions.
- Ability to lift up to 50 lbs and perform physical tasks (vehicle cleaning, inspection).
Thanks and Regards,
Andy
Sr. Talent Partner
Jconnect Infotech Inc.
168 Barclay Center Ste. 347
Cherry Hill, NJ 08034
Email: andy@jconnectinc.
About Jconnect Infotech
Sourced by ZipRecruiter
Jconnect Infotech is an esteemed corporation that operates within the Information Technology sector based in Noida, Uttar Pradesh, India. As a technology-driven firm, it offers various services such as IT Solutions, Software Development, Staffing Solutions and Management Consulting to businesses globally. Established as a pivotal player in its field, Jconnect Infotech was founded on the principles of delivering optimal solutions and promoting technological advancement within various industries. Their mission is to deliver innovative, cost-effective solutions and services to clients while maintaining their core values of integrity, excellence, and customer satisfaction.
Industry
Specialized design services
Company size
201 - 500 Employees
Headquarters location
Noida, Uttar Pradesh, in