Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Experience conducting virtual tax interviews * Experience with tax planning and audit support ... Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat ...
Virtual Chat Support information
What is the difference between Virtual Chat Support vs Customer Service Representative?
| Aspect | Virtual Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, online chat platforms | In-office or remote, phone and in-person |
| Required Skills | Typing speed, online communication, problem-solving | Verbal communication, empathy, problem-solving |
| Common Certifications | Customer service or communication certifications | Customer service or related certifications |
| Industry Usage | Tech, retail, e-commerce | Retail, telecom, banking |
Virtual Chat Support primarily involves assisting customers via online chat platforms, focusing on written communication. Customer Service Representatives often handle calls and in-person interactions. While both roles require strong communication skills and customer service knowledge, Virtual Chat Support emphasizes digital literacy and typing speed, whereas Customer Service Representatives may need verbal skills and empathy for direct conversations.
Are online chat support jobs legit?
Online chat support jobs are legitimate roles where agents assist customers via live chat platforms. These positions often require good communication skills and familiarity with customer service tools, and they are offered by many reputable companies. However, job seekers should be cautious of scams and verify the employer's credibility before applying.
How do you become a virtual chat support agent?
To become a virtual chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require prior customer service experience or technical knowledge, and training is often provided to familiarize new agents with company tools and protocols.
What are the most commonly searched types of Chat Support jobs in Georgia?
The most popular types of Chat Support jobs in Georgia are:
Tax Professional - Franchise Location
Harlem, GA • On-site
H&R Block •
Accounting Services • 1 - 5K employees1,001 - 5,000 employees
Full-time
Posted 26 days ago
H&R Block rating
5.7
Based on 295 frontline employees who took The Breakroom Quiz
149th of 154 rated financial services
Job description
About the Role
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
Your Expertise:
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
- Bachelor's degree in accounting or related field
- CPA or Enrolled Agent certification
- Experience completing complex returns (individual, trust, partnership)
- 5+ years of experience in accounting, finance, bookkeeping or tax
- Experience conducting virtual tax interviews
- Experience with tax planning and audit support
- Sales and/or marketing experience
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
- Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- All certification levels can provide tax notice services
- Circular 230 associates can provide audit representation
- Mentor and support teammates
Your Expertise:
- Successful completion of the H&R Block Tax Knowledge Assessment2
- Experience in accounting, finance, bookkeeping or tax
- Experience completing individual returns
- Experience working in a fast-paced environment
- Comfort working with virtual tools - video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must complete continuing education requirement and meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
What H&R Block employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US