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Part Time Chat Support Jobs (NOW HIRING)

Odessa College

Student Support Specialist

Odessa, TX · On-site

... Part Time Department Enrollment Services General Summary The Wrangler Express/Call Center will ... Provide first-class customer service to all customers by phone, email, chat and in person, etc.

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Part Time Chat Support information

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How much do part time chat support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for part time chat support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support representative, and why are they important?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What are part time chat support jobs?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
More about Part Time Chat Support jobs
What cities are hiring for Part Time Chat Support jobs? Cities with the most Part Time Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Part Time Chat Support jobs? States with the most job openings for Part Time Chat Support jobs include:
What job categories do people searching Part Time Chat Support jobs look for? The top searched job categories for Part Time Chat Support jobs are:
Part Time Chat Support jobs near you
Infographic showing various Part Time Chat Support job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 52% Full Time, 5% Part Time, 41% Contract, and 1% Summer. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Milan Laser Hair Removal

Omaha, NE • On-site

$22 - $24/hr

Full-time, Part-time

Posted 23 days ago

Milan Laser Hair Removal rating

7.5

Company rating: 7.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

2nd of 39 rated hair and beauty

Job description

Omaha, Nebraska • In-Person • Part-Time
Now Starting at $19.00 per hour - Recently Increased Base Pay!
Who We Are
Not your average call center-that's the Milan difference.
Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we're expanding quickly-and our call center is the engine that drives it all.
This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You'll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.
This role is the launching point for your Milan career. You'll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:
  • A full-time Client Coordinator (inbound sales) role
  • Higher-earning, performance-based positions
  • Opportunities across Milan's corporate and field teams

About the Role
This is where the client experience comes to life.
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.
Every interaction matters-you'll create experiences that feel clear, helpful, and personal.
This role is fast-paced and high-volume. You'll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan's standards.
Compensation
  • Base Pay: $19.00 per hour
  • Additional earnings through hourly differentials and commission
  • Top performers earn $22-$24/hour total

Schedule
  • 16-24 hours per week
  • 4-5 hour shifts
  • Morning, evening, and weekend availability required

Business Hours:
  • Monday-Thursday: 7:30 AM - 8:00 PM
  • Friday-Saturday: 7:00 AM - 8:00 PM
  • Sunday: 8:00 AM - 6:30 PM

Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.
What You'll Do
Client Support & Experience
  • Respond to inbound calls, emails, texts, and chat from current clients
  • Support appointment scheduling and assist with account questions
  • Deliver empathetic, confident, solutions-focused service
  • Assist inbound leads and help guide them toward booking consultations

Operational Excellence
  • Follow standard processes and scripting to ensure consistency
  • Accurately document all client interactions
  • Manage multiple conversations and systems at once

Performance & Team Environment
  • Meet productivity and customer service expectations
  • Participate in coaching, feedback, and development conversations
  • Support team initiatives and continuous improvements

What You Bring
Minimum Requirements
  • High school diploma or equivalent
  • 1+ year of customer service experience in a fast-paced environment
  • Ability to multitask across phone, email, and chat
  • Strong written and verbal communication skills
  • Typing speed of at least 60 WPM
  • Proven reliability, professionalism, and strong attendance
  • Ability to handle sensitive information with confidentiality
  • Comfort working in a structured, metric-driven environment

Preferred Experience
  • Call center experience
  • Multi-channel customer support (phone, chat, email)
  • Appointment scheduling or similar workflows

Behavioral Strengths
  • Customer Obsessed: Creates positive, supportive client experiences
  • Drive for Results: Takes ownership and meets expectations
  • Coachable: Open to feedback and eager to grow
  • Calm Under Pressure: Thrives in high-volume environments
  • Collaborative: Communicates clearly and supports the team

Availability Requirements
  • 16-24 hours per week
  • Must be able to work morning or evening shifts
  • Weekend availability required

Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available.
Equal Opportunity Employer.

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