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Part Time Chat Support Jobs in Houston, TX (NOW HIRING)

Uptown Cheapskate

Sales Associate Part- time

Cypress, TX · On-site

$11 - $16/hr

Let's chat or text about the job role. We look forward to meeting you! Compensation: $11.00 - $16 ... When you support resale, you're not just being good on your wallet - you're giving back to the ...

Lee College

Part-Time Math Lab Assistant

Baytown, TX · On-site

$16.19 - $22.03/hr

Either in person or virtually, provide academic computing support needs for students. Assist in ... Monitor and respond to chat requests for the math lab. * Maintain a positive and passionate work ...

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All JobsChat Support JobsPart Time Chat Support JobsPart Time Chat Support Jobs in Houston, TX

Part Time Chat Support information

See Houston, TX salary details

$9

$18

$27

How much do part time chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time chat support in Houston, TX is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a part time chat support representative?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What is part time chat support?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Houston, TX? The most popular types of Chat Support jobs in Houston, TX are:
What are popular job titles related to Part Time Chat Support jobs in Houston, TX? For Part Time Chat Support jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support jobs in Houston, TX look for? The top searched job categories for Part Time Chat Support jobs in Houston, TX are:
What cities near Houston, TX are hiring for Part Time Chat Support jobs? Cities near Houston, TX with the most Part Time Chat Support job openings:
Part Time Chat Support jobs near you
Infographic showing various Part Time Chat Support job openings in Houston, TX as of August 2026, with employment types broken down into 100% Part Time. Highlights an 75% In-person, 6% Hybrid, and 19% Remote job distribution, with an average salary of $38,866 per year, or $18.7 per hour.

Part-Time Box Office Support Representative

Houston Rockets -- Toyota Center

Houston, TX • On-site

$16.25 - $22/hr

Part-time

Re-posted 2 days ago

Job description

Part-Time Box Office Support Representative
General Description:
The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket troubleshooting, account assistance, and event information requests while helping ensure a seamless guest entry experience.
RESPONSIBILITIES include but are not limited to:
Guest Experience amp; Information Support
  • Serve as a welcoming and knowledgeable first point of contact for guests attending events.
  • Provide accurate event, venue, ticketing, and operational information through phone, live chat, and in-person interactions.
  • Deliver proactive guest assistance by answering questions, providing way-finding support, and helping guests navigate the venue.
  • Assist guests with locating entrances, seating areas, amenities, guest service locations, and event-related resources.
  • Create positive and memorable guest experiences through professional, friendly, and solution-oriented interactions.
Ticketing amp; Guest Resolution Support
  • Assist guests with ticket purchases, account access, and event admission inquiries.
  • Troubleshoot mobile ticketing issues include ticket transfers, QR code scanning, digital ticket delivery, and account login concerns.
  • Guide guests through ticket purchasing and account management processes.
  • Resolve common ticketing concerns while escalating complex issues to Box Office leadership when appropriate.
  • Assist guests with mobile applications, digital wallets, and ticket access technology.

Event Entrance amp; Venue Support
  • Support guest operations at designated venue entrances and guest assistance locations.
  • Provide directional assistance and venue wayfinding support to help guests efficiently navigate the arena.
  • Assist with crowd flow, guest inquiries, and operational support during high-volume entry periods.
  • Escort or direct guests to appropriate departments or service locations when advanced assistance is required.
  • Support venue-wide guest experience initiatives and event readiness efforts.

Communication amp; Operational Support
  • Maintain consistent communication with supervisors and department leadership regarding guest concerns and operational trends.
  • Document recurring guest issues, ticketing concerns, and opportunities for process improvement.
  • Assist with operational readiness and support initiatives that enhance the overall guest experience.
  • Maintain professionalism and adherence to departmental standards at all times.
  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:
  • Experience working as an usher, guest services representative, event ambassador, concierge, front desk associate, receptionist, or venue attendant.
  • Experience providing guest wayfinding, traffic flow management, or crowd assistance in a live event environment.
  • Experience supporting venue entrances, guest service locations, registration desks, or information centers.
  • Experience assisting guests with mobile ticketing, account access, and event-related technology.
  • Familiarity with AXS or similar ticketing systems.
  • Ability to maintain a positive attitude and contribute to team morale through professionalism, collaboration, and constructive communication.
  • Ability to maintain a professional appearance and adhere to departmental dress code and grooming standards.
  • Ability to remain calm and professional while assisting guests in high-volume environments.
  • Must be available to work a minimum of 70% of scheduled events each month.
  • Flexible availability including evenings, weekends, and holidays.

PHYSICAL amp; MENTAL REQUIREMENTS:
  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • Ability to work in both office and event environments.
  • Ability to lift up to 20 pounds when necessary.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.

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