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Part Time Chat Support Jobs in Texas (NOW HIRING)

Odessa College

Student Support Specialist

Odessa, TX · On-site

... Part Time Department Enrollment Services General Summary The Wrangler Express/Call Center will ... Provide first-class customer service to all customers by phone, email, chat and in person, etc.

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · On-site +1

$17 - $19/hr

Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ... improving people's lives by providing direct support and ensuring a positive healthcare experience.

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ... improving people's lives by providing direct support and ensuring a positive healthcare experience.

Odessa College

Part Time - Recruiter

Odessa, TX · On-site

... will support and assist with Odessa College's student recruitment efforts on and off campus ... Ability to communicate effectively via telephone, in person or chat. Minimum Qualifications

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Part Time Chat Support information

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How much do part time chat support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for part time chat support in Texas is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support representative, and why are they important?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What are part time chat support jobs?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Texas? The most popular types of Chat Support jobs in Texas are:
What are popular job titles related to Part Time Chat Support jobs in Texas? For Part Time Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support jobs in Texas look for? The top searched job categories for Part Time Chat Support jobs in Texas are:
What cities in Texas are hiring for Part Time Chat Support jobs? Cities in Texas with the most Part Time Chat Support job openings:
Part Time Chat Support jobs near you
Student Support Specialist

Student Support Specialist

Odessa College

Odessa, TX • On-site

Part-time

Posted 3 days ago

Job description

Position Details
Position Information
Working Title
Student Support Specialist
Position Status
Part Time
Department
Enrollment Services
General Summary
The Wrangler Express/Call Center will provide first-class customer service to all customers by phone, email, instant chat and in person. This area serves as the front door to Odessa College and also is a first-call/visit resolution center for all student services-related needs. The Wrangler Express/Call Center serves as the first point of contact for visitors as well as the main operator for the college and directs all visitors/callers to the appropriate department or college personnel.
Specific Position Duties
  • Provide information to prospective and current students, and the general public via phone, email, chat and in person regarding all areas and services of the college;
  • Respond to all student inquires regarding admissions, financial aid, registration, account balances and holds;
  • Processes/triages all email inquires for registration, drops, adds, and withdraws, etc.;
  • This position is responsible for processing various forms, admissions applications, linking documents;
  • Provide first-class customer service to all customers by phone, email, chat and in person, etc.;
  • Serve as a cashier, properly taking payments and receipting correctly; properly reconcile cash drawer daily and record balance in a daily log as needed;
  • Ability to follow policies and procedures and quickly learn new or additional ones, multi-tasking and paying close attention to detail required;
  • Demonstrate success of teamwork;
  • Perform other duties assigned.

Minimum Qualifications
  • High School diploma or equivalent;
  • Must be willing to work a flexible schedule -- mornings, evenings, some holidays and Saturday work is required;
  • Typing skills including 10 key with the ability to produce accurate records and professional quality material through use of computer keyboard;
  • Must have experience with Microsoft Office Suite, internet, email and instant messaging software;
  • The position requires excellent communications skills (verbal and written);
  • Must be able to communicate effectively via telephone, chat and in person;
  • Must be able to sit and use the computer for long periods of time;
  • Ability to work under stress and in a high pace environment, working both independently and as a team member while dealing with all customers in an effective, efficient and professional manner.

Preferred Qualifications
  • Some college course work preferred;
  • Bilingual (verbal and written) a plus;
  • Willingness to participate in activities supporting students and Odessa College stakeholders, including community service;
  • Experience with various forms of technology and software applications

Annual Salary
Hiring Range
Work Hours
Posting Detail Information
Posting Number
A02002P
Job Open Date
Quick Link for Internal Postings
https://jobs.odessa.edu/postings/14963

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