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Evening Chat Support Jobs in Texas (NOW HIRING)

Windstar Cruises

International Lead

Houston, TX · On-site

$15.50 - $18.50/hr

... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ... Ability and willingness to work a non-traditional shift schedule, including early morning, evening ...

Internal Career Site

International Lead

Dallas, TX · On-site

$16 - $19.25/hr

... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ... Ability and willingness to work a non-traditional shift schedule, including early morning, evening ...

Windstar Cruises

$16 - $19.25/hr

... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ... Ability and willingness to work a non-traditional shift schedule, including early morning, evening ...

Internal Career Site

International Lead

Houston, TX

$15.50 - $18.50/hr

... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ... Ability and willingness to work a non-traditional shift schedule, including early morning, evening ...

Windstar Cruises

International Lead

Houston, TX · On-site

$15.50 - $18.50/hr

... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ... Ability and willingness to work a non-traditional shift schedule, including early morning, evening ...

Batbox

Technical Client Support Specialist

Dallas, TX · On-site

$30 - $32/hr

You'll support partners and venue operators across North America by phone, email, and chat, work ... You'll participate in a rotating on-call schedule for urgent evening and weekend simulator support.

Wander.com, Inc.

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Respond to customer questions and issues via email, chat, and phone in a timely, friendly, and ... Willingness to work onsite in Austin, TX, with occasional flexibility for early or evening shifts ...

API, LLC

Advising & Coaching Coordinator

Austin, TX

... support with the API Application and Enrollment processes, Visa preparations, and all necessary ... Will cross train with other departments to master the chat and incoming calls (will be responsible ...

UWorld, LLC

Product Operations Specialist

Coppell, TX · On-site

This role combines technical production, event administration, and customer support to help ensure ... Participate in evening, weekend, and extended-hours event coverage as business needs require.

SYNERGY HomeCare - Conroe, TX

Caregiver

Conroe, TX · On-site

$12 - $13/hr

Day, evening, overnight, and weekend options--pick the hours that work for you. * Ongoing Growth ... Personal Care & Dignity - Support bathing, dressing, grooming, and safe mobility. * Healthy Meals ...

UWorld, LLC

Product Operations Specialist

Coppell, TX · On-site +1

This role combines technical production, event administration, and customer support to help ensure ... phone, chat, and email in a professional and customer-focused manner. • Complete post-event ...

UWorld

Product Operations Specialist

Coppell, TX · On-site

This role combines technical production, event administration, and customer support to help ensure ... phone, chat, and email in a professional and customer-focused manner. • Complete post-event ...

Home Instead

Caregiver - Part Time

Bryan, TX · On-site

$13 - $15/hr

Clients will put their trust in you to support their everyday living needs. Benefits of being a ... Morning shifts typically begin between 7a-9a and our evening shifts will typically begin between 1p ...

Home Instead

Caregiver

College Station, TX · On-site

$13 - $15/hr

Clients will put their trust in you to support their everyday living needs. Benefits of being a ... Morning shifts typically begin between 7a-9a and our evening shifts will typically begin between 1p ...

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All JobsEvening Chat Support JobsEvening Chat Support Jobs in Texas

Evening Chat Support information

See Texas salary details

$13

$24

$41

How much do evening chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for evening chat support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is an evening chat support?

An evening chat support job involves assisting customers through online chat during evening hours, typically after standard business times. Employees in this role respond to customer inquiries, resolve issues, and provide product or service information via live chat on websites or apps. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. Evening chat support is often remote and may include working weekends or holidays depending on the employer's needs.

What are the key skills and qualifications needed to thrive as an evening chat support?

To thrive as an Evening Chat Support representative, you need excellent written communication skills, strong problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing software is typically required. Patience, active listening, and the ability to manage stress during high-volume periods are essential soft skills in this role. These competencies ensure prompt, effective, and empathetic service, leading to high customer satisfaction during after-hours support.

What are some common challenges faced by evening chat support and how can they be managed?

Evening Chat Support agents often encounter challenges such as handling high volumes of inquiries during peak hours and addressing issues that may require escalation when other departments are offline. To manage these situations, it's important to develop strong multitasking skills, maintain clear and professional communication, and be familiar with internal resources or escalation protocols. Proactively setting expectations with customers regarding follow-up times and collaborating closely with teammates during shift handovers can also help ensure a smooth support experience.

What is the difference between Evening Chat Support vs Customer Service Representative?

AspectEvening Chat SupportCustomer Service Representative
Work HoursPrimarily evening shifts, often part-time or flexibleVaried shifts, including day, evening, and weekend hours
Work EnvironmentOnline chat platforms, remote or call center settingsIn-person, call centers, or remote customer service
Required SkillsExcellent written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
CertificationsNone typically required, but customer service training helpfulCustomer service or communication certifications optional

While both roles involve assisting customers, Evening Chat Support focuses on online chat interactions during evening hours, emphasizing written communication. Customer Service Representatives may work across multiple channels, including phone and in-person, with varied schedules. The roles share skills like problem-solving and customer interaction but differ mainly in communication medium and work hours.

What are the most commonly searched types of Chat Support jobs in Texas?

The most popular types of Chat Support jobs in Texas are:

What cities in Texas are hiring for Evening Chat Support jobs?

Cities in Texas with the most Evening Chat Support job openings:

Evening Chat Support jobs near you
Infographic showing various Evening Chat Support job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Customer Relationship Representative (Part-Time)

Secur-Serv

Fort Worth, TX • On-site, Remote

Part-time

Re-posted 19 days ago

Secur-Serv rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

45th of 226 rated it services

Job description

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.
Why Secur-Serv?
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.
  • Explore new training opportunities through our LinkedIn Learning platform and partners to develop your skills and career.
  • Free wellness and mental health resources via our Employee Assistance Program (EAP) available which is all employees for help with life's stresses and up to three visits with a professional.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from California, Maryland, Minnesota, Colorado, Washington, New York, Maine, Illinois, or New Jersey.
POSITION SUMMARY
The Customer Relationship Representative provides accurate, professional, courteous, and timely responses to candidate inquiries via telephone, email, and chat for LSAT programs. Efficiently processes candidates' inquiries, researches, and resolves candidate concerns. responsible for representing LSAC, providing first-level telephone, email, and chat support to LSAC registrants in fast paced Contact Center. Works under supervision of the Director of Customer Relationships assisted by Supervisory team.
We have a flexible schedule, where the CRR enters their availability to work various shifts between 9:00am - 9:00pm, and then are scheduled up to 29 hours a week.
  • Must be available to work 40 hours a week for your first 2 weeks for paid training.
  • All CRRs must be available and are scheduled to work a minimum of eight weekends a year to meet our client's needs.

ESSENTIAL RESPONSIBILITIES
  • Follow all Secur-Serv requirements, policies, procedures, and management directions.
  • Develops and maintains complete knowledge of all LSAC candidate services and policies, including: LSAT, CAS, LSAC Publications; LSAT administration; Argumentative Writing, LawHub, LawReady, LSAC online website, testing accommodations and services provided to law schools.
  • Develops and maintains knowledge of all services and policies.
  • Provides proactive front-line candidate communication support, including telephone, email and chat. All CSRs are expected to maintain a helpful, courteous, and professional manner when dealing with our candidates.
  • Documents candidate feedback as directed.
  • Performs any authorized data entry necessary to respond to candidate inquiries.
  • Composes and prepares accurate, helpful, and timely written responses to both routine and complex candidate inquiries via a variety of media, including letters and LSAC and Accommodations email.
  • Performs related research and problem resolution related to candidate files and accounts.
  • Troubleshoots candidate problems, interprets the candidate's problem with a viable solution.
  • Documents issues/problems because of problematic telephone calls or emails for Team Leaders and/or senior representatives for resolution when immediate responses are not possible, notifying candidate of approximate response time.
  • Achieve established guidelines set for CSR performance/quality metrics, for all three channels.
  • Adapts to changing practices and new procedures. Accepts and contributes to goal development and achievement.
  • Monitors LSAC's web site effectiveness and recommends script revision when necessary.
  • Participates in the training of new hires.
  • Acts as a resource to other LSAC departments in supporting their initiatives with products/services.
  • Considers the unique needs of the work unit in providing customer service by adhering to lunch and break schedules and reporting to work on time.
  • Utilizes computer and telephone equipment effectively.
  • Participates in LSAC Forums and webinars to support company initiatives and respond to candidates.
  • Available for in-person meetings, training and sessions, as required.
  • May be required to work overtime or flexible shifts based on LSAC business needs, including early morning, evening and weekends.
  • Assist with LSAC activities, special projects, and routine tasks, as necessary.
  • Responsible for various duties assigned by Supervisor and/or Director, as needed
REQUIREMENTS
  • High School Diploma or GED
  • Minimum 2 years of customer service experience
  • Strong verbal skills, including a clear speaking voice, strong language skills, excellent diction, and tone.
  • Ability to write in a clear and concise manner
  • Strong grammar, punctuation, and proofreading abilities
  • Knowledge of Microsoft Office, Windows, Adobe Acrobat, Excel
  • Strong focus on customer service skills, with focus on problem resolution, first contact resolution,
  • The ability to maintain professionalism and work well under pressure in a production environment.
  • Upbeat, positive disposition and attitude is required.
  • Cooperative, flexible, and being adaptable to change is necessary.
  • Strong interpersonal skills and ability to collaborate well with other staff as a team player in a contact center environment.

PREFERRED SKILLS/EXPERIENCE
  • Ability to work with LSAC application
  • Familiarity with higher education admission procedures and concepts, such as transcripts

PHYSICAL/MENTAL REQUIREMENTS
  • Sit Frequently at a desk
  • Frequent fine hand and finger movements (keyboard, writing, mouse movement)
  • Continual close visual acuity for reading
  • Hearing and Speaking for communication within and outside of company.
  • May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,
    • Mental Requirements - must be able to consistently:
      • Learn new tasks,
      • Remember Processes,
      • Maintain focus,
      • Complete tasks independently
      • Make timely decisions in the context of a workflow,
      • Ability to communicate effectively,
      • Able to adhere to process protocol in a timely manner

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling 402.697.3039.
EEO is the law. To review your rights under Equal Employment Opportunity please visit:www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
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