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Full Time Chat Support Jobs in Texas (NOW HIRING)

We Insure

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Customer Service Representative

Austin, TX · On-site

$20 - $23.50/hr

Schedule: Full-time, with paid training. * License: Texas Property and Casualty license preferred ... Serve as the first point of contact for inbound calls and chat support * Handle billing questions ...

Urgent

Windstar Cruises

Chat Lead

Houston, TX · On-site

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Windstar Cruises

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Location: 1015 Belvidere St, El Paso, TX 79912 * Full-time with Benefits: Award-winning benefits ... and chat support, business process outsourcing, and global call center services. TRI offers ...

TransPerfect

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Location: 1015 Belvidere St, El Paso, TX 79912 * Full-time with Benefits: Award-winning benefits ... and chat support, business process outsourcing, and global call center services. TRI offers ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Location: 1015 Belvidere St, El Paso, TX 79912 * Full-time with Benefits: Award-winning benefits ... and chat support, business process outsourcing, and global call center services. TRI offers ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Location: 1015 Belvidere St., El Paso, TX 79912 * Full-time with Benefits: Award-winning benefits ... and chat support, business process outsourcing, and global call center services. TRI offers ...

TransPerfect

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Location: 1015 Belvidere St., El Paso, TX 79912 * Full-time with Benefits: Award-winning benefits ... and chat support, business process outsourcing, and global call center services. TRI offers ...

Windstar Cruises

International Lead

Houston, TX · On-site

$15.50 - $18.50/hr

Full-time position available to work remotely as long as you live in one of these states: AR, AZ ... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ...

Windstar Cruises

$16 - $19.25/hr

Full-time position available to work remotely as long as you live in one of these states: AR, AZ ... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ...

Windstar Cruises

International Lead

Houston, TX · On-site

$15.50 - $18.50/hr

Full-time position available to work remotely as long as you live in one of these states: AR, AZ ... chat support. * Other duties as assigned. Qualifications * 2+ years of experience in travel ...

Rugiet Health

Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ... improving people's lives by providing direct support and ensuring a positive healthcare experience.

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All JobsChat Support JobsFull Time Chat Support JobsFull Time Chat Support Jobs in Texas

Full Time Chat Support information

What is full time chat support?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

Are remote full time chat support jobs legit?

Remote full-time chat support jobs are legitimate positions offered by companies to handle customer inquiries via online chat platforms. They typically require good communication skills, familiarity with chat software, and sometimes specific product knowledge. Job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information.

How do you become a full time chat support?

To become a full-time chat support agent, candidates typically need strong communication skills, basic computer literacy, and familiarity with chat or customer support software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Full-time roles often involve working scheduled shifts, including evenings and weekends, depending on the company's needs.

What are some common challenges faced in a full time chat support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What are the key skills and qualifications needed to thrive as a full time chat support specialist?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Support jobs in Texas? The most popular types of Chat Support jobs in Texas are:
What are popular job titles related to Full Time Chat Support jobs in Texas? For Full Time Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Full Time Chat Support jobs in Texas look for? The top searched job categories for Full Time Chat Support jobs in Texas are:
What cities in Texas are hiring for Full Time Chat Support jobs? Cities in Texas with the most Full Time Chat Support job openings:
Full Time Chat Support jobs near you
Infographic showing various Full Time Chat Support job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution.

Customer Service Representative

We Insure

Austin, TX • On-site

Urgent

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

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Job description

Your Impact.

As a Customer Experience Specialist at We Insure, you’ll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You’ll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.

Position Details.

  • Start Date: September 8, 2026
  • Hourly Pay: $20.00-$23.50/hour, based on experience.
  • Location: 2010 E 6th St, Austin, TX. This is a full time onsite role if you reside in the greater Austin area.
  • Open to remote candidates in Florida.
  • Schedule: Full-time, with paid training.
  • License: Texas Property and Casualty license preferred. Willingness to obtain required. We Insure covers exam fees for new hires.
  • Experience: 1+ year of call center experience required. Insurance experience preferred

What You’ll Do.

  • Serve as the first point of contact for inbound calls and chat support
  • Handle billing questions, policy changes, and cancellation
  • Navigate multiple carrier systems to resolve requests accurately
  • Work in a high volume contact center environment across multiple carriers
  • Maintain performance metrics for quality, handle time, and attendance
  • Document all interactions clearly and professionally
  • Support customer retention and identify opportunities to expand coverage

What You’ll Bring.

  • 2+ years of customer service experience, including call center experience
  • Clear communication skills and attention to detail
  • Ability to multitask across systems and platforms
  • Reliable, adaptable, and team oriented
  • Comfort working in a fast paced, metrics driven environment

Join a company that values passion, precision, and people. Apply today to start your career with We Insure.