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Internship Remote Chat Support Jobs in Texas (NOW HIRING)

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Oshi Health

Care Coordinator

Austin, TX · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

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All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Texas

Internship Remote Chat Support information

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Texas? The most popular types of Remote Chat Support jobs in Texas are:
What are popular job titles related to Internship Remote Chat Support jobs in Texas? For Internship Remote Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Texas look for? The top searched job categories for Internship Remote Chat Support jobs in Texas are:
What cities in Texas are hiring for Internship Remote Chat Support jobs? Cities in Texas with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you
Customer Support Representative

Customer Support Representative

Skimmer

On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

About Skimmer
At Skimmer, we're on a mission to modernize the pool and spa service industry. More than 6,000 pool pros rely on our platform to manage and grow their businesses - and we're just getting started.
We're a private equity-backed, fast-growing SaaS company made up of big thinkers with small egos. Our software powers a surprisingly large niche of 70,000+ pool companies, and our customers love us almost as much as we love them (our reviews say it all).
If you're passionate about helping people, thrive in a fast-paced environment, and want to join a team that genuinely cares about what they do - come make a splash with us.
What You'll Do
As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll:
  • Deliver friendly, knowledgeable phone, email, and chat support to our customers
  • Guide customers through product features, troubleshooting, and best practices
  • Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues
  • Build trust through genuine empathy, clear communication, and a touch of humor (we like to have fun while we work!)
  • Become a Skimmer expert - not just knowing how the product works, but why it matters to the pros who depend on it

Your work won't just solve problems - it'll help shape how thousands of businesses operate more efficiently every day.
What You Bring
  • A knack for clear, confident, and friendly communication
  • Experience in customer support, technical support, or billing support
  • Strong multitasking and prioritization skills - you stay calm under pressure
  • Tech-savviness - you pick up new tools quickly and love helping others do the same
  • Availability to work Monday-Friday, 9:30am - 6:00PM CDT

Tools We Use
Experience with these is a plus (but not required - we'll train you up!):
Our support team utilizes a range of tools to ensure efficient operations and seamless customer interactions:
  • Intercom: For chat support.
  • Dialpad: For handling calls.
  • HubSpot: CRM and comprehensive customer tracking.
  • Notion: For knowledge sharing and documentation.
  • Stripe and QBO: For managing billing and payments.
  • Slack: For facilitating internal communications.

Our Values
At Skimmer, we:
  • Realize that our customers' success is our success
  • Build humble, diverse teams who have fun winning together
  • Drive results with urgency and ownership
  • Earn trust through transparency and honest communication

These aren't just words - they guide how we show up every day for our customers and each other.
Why You'll Love It Here
  • A mission-driven company with genuine customer love
  • A collaborative, ego-free culture that celebrates progress over perfection
  • Opportunities to grow and advance as Skimmer scales
  • The chance to help thousands of pool pros run smoother, smarter businesses
  • A leadership team that values clarity, empathy, and follow-through
Benefits
  • Competitive base pay + bonus potential
  • Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents')
  • Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
  • Immediate access to 401(k) with company match
  • Flexible PTO (MINIMUM of 10 days required every year)
  • 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
  • Remote work friendly
  • Comprehensive learning and development budget
  • A manager dedicated to your development

At Skimmer we are deeply committed to building a diverse and inclusive workplace (it's in our values). We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
We also acknowledge that there is no "perfect" candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.
Skimmer has downtown office spaces in Austin, TX and Toronto, ON, and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto, or remote employees in the following states: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, and Virginia.

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