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Full Time Remote Chat Support Jobs in Texas (NOW HIRING)

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Windstar Cruises

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Essence Journey

Remote Customer Support Associate

Austin, TX · Remote

$17.25 - $23.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Windstar Cruises

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

American Logistics Authority

$1.8K - $3.5K/wk

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Location: 1015 Belvidere St, El Paso, TX 79912 * Full-time with Benefits: Award-winning benefits ... OPI), video remote interpretation, multilingual email and chat support, business process ...

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Full Time Remote Chat Support information

What are the key skills and qualifications needed to thrive as a Full Time Remote Chat Support specialist, and why are they important?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full-time remote chat support agents, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What is a Full Time Remote Chat Support job?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.
What are the most commonly searched types of Remote Chat Support jobs in Texas? The most popular types of Remote Chat Support jobs in Texas are:
What cities in Texas are hiring for Full Time Remote Chat Support jobs? Cities in Texas with the most Full Time Remote Chat Support job openings:
Full Time Remote Chat Support jobs near you
Infographic showing various Full Time Remote Chat Support job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)

We Insure

Austin, TX • On-site, Remote

$20 - $23.50/hr

Full-time

Posted 10 days ago

Job description

Who We Are.
At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision.
As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.
What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way.
Your Impact.
As a Customer Experience Specialist at We Insure, you'll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You'll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.
Position Details.
  • Start Date: September 8, 2026
  • Hourly Pay: $20.00-$23.50/hour, based on experience.
  • Location: 2010 E 6th St, Austin, TX. This is a full time onsite role if you reside in the greater Austin area.
  • Open to remote candidates in Florida.
  • Schedule: Full-time, with paid training.
  • License: Texas Property and Casualty license preferred. Willingness to obtain required. We Insure covers exam fees for new hires.
  • Experience: 1+ year of call center experience required. Insurance experience preferred

What You'll Do.
  • Serve as the first point of contact for inbound calls and chat support
  • Handle billing questions, policy changes, and cancellation
  • Navigate multiple carrier systems to resolve requests accurately
  • Work in a high volume contact center environment across multiple carriers
  • Maintain performance metrics for quality, handle time, and attendance
  • Document all interactions clearly and professionally
  • Support customer retention and identify opportunities to expand coverage

What You'll Bring.
  • 2+ years of customer service experience, including call center experience
  • Clear communication skills and attention to detail
  • Ability to multitask across systems and platforms
  • Reliable, adaptable, and team oriented
  • Comfort working in a fast paced, metrics driven environment

Join a company that values passion, precision, and people. Apply today to start your career with We Insure.
Our Values. The We Way.
At We Insure, Group our values shape how we work, how we lead, and how we grow together. They're more than just words, they guide every interaction, every decision, and every customer experience.
We Way Reflects Our Commitment to.
  • We personalize protection at a price you can trust
  • We hustle to find opportunity
  • We care authentically
  • We thrive in ambiguity
  • We own our results
  • We have fun along the way
  • And-we're just getting started

Apply