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Full Time Remote Chat Support Jobs (NOW HIRING)

Epoxy Docs

Live Chat Agent

Gettysburg, SD · Remote

$26 - $28/hr

Epoxy Docs is seeking a reliable and customer-focused Remote Live Chat Agent to serve as a first ... Maintain accurate customer records in the company's CRM or customer-support system. * Follow ...

New

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Ability to work independently in a remote environment and collaborate effectively across teams.

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf Foundation is a plus * Proficient with Microsoft Office Suite or related software $26 - $28.50 an ...

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

... Spanish) - Remote Patient Support & Healthcare Coordination Position Type: Full-Time, Remote ... Chat You'll act as a key point of contact for patients, helping them navigate services while ...

Lone Wolf Technologies

Customer Support Representative

$26 - $28.50/hr

Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf Foundation is a plus * Proficient with Microsoft Office Suite or related software $26 - $28.50 an ...

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How much do full time remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time remote chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a full time remote chat support?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.

What are the key skills and qualifications needed to thrive as a full time remote chat support?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full time remote chat support, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What cities are hiring for Full Time Remote Chat Support jobs?

Cities with the most Full Time Remote Chat Support job openings:

What are the most commonly searched types of Remote Chat Support jobs?

The most popular types of Remote Chat Support jobs are:

What states have the most Full Time Remote Chat Support jobs?

States with the most job openings for Full Time Remote Chat Support jobs include:

Full Time Remote Chat Support jobs near you

Chat Support Representative

Auto Haus of Yorktown and Williamsburg

Albany, NY • Remote

$54K - $64K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

This is a remote position.

AUTO HAUS of Yorktown and Williamsburg is a trusted name in automotive sales and service, dedicated to providing customers with an exceptional buying and ownership experience. We're growing our customer engagement team and looking for a friendly, tech-savvy communicator to join us as a Chat Support Representative.

Position Summary

The Chat Support Representative is the first point of digital contact for customers visiting our website and online platforms. This role is responsible for engaging website visitors in real time, answering questions about vehicles, services, financing, and appointments, and guiding customers toward a positive next step whether that's scheduling a test drive, booking a service appointment, or connecting with a sales or service advisor.

Location: United States (Remote)
Key Responsibilities
  • Respond promptly and professionally to incoming customer chats across dealership website and digital platforms
  • Answer questions about vehicle inventory, pricing, features, financing options, and service offerings
  • Qualify leads and schedule appointments (sales test drives, service visits) for the appropriate team
  • Route more complex inquiries to the correct department or team member
  • Maintain accurate records of customer interactions in the CRM/chat system
  • Follow up with customers as needed to ensure inquiries are resolved
  • Meet response-time and customer satisfaction goals
  • Stay current on current inventory, promotions, and dealership policies
  • Collaborate with sales and service teams to ensure a seamless customer handoff
Qualifications
  • High school diploma or equivalent required
  • Prior experience in customer service, sales support, or chat/call center environment preferred
  • Excellent written communication skills with strong grammar and attention to detail
  • Ability to multitask and manage multiple conversations simultaneously
  • Comfortable navigating CRM software, chat platforms, and basic computer applications
  • Automotive industry knowledge a plus, but not required
  • Positive, professional, and customer-focused attitude
  • Reliable, punctual, and able to work flexible hours, including some evenings or weekends as needed
What We Offer
  • Competitive hourly pay
  • Health, dental, and vision insurance options
  • Paid time off
  • 401(k) with company match (if applicable)
  • Employee vehicle purchase and service discounts
  • Opportunities for growth within a well-established dealership group
Equal Employment Opportunity Statement

AUTO HAUS of Yorktown and Williamsburg is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.



Requirements
  • High school diploma or equivalent required
  • Prior experience in customer service, sales support, or chat/call center environment preferred
  • Excellent written communication skills with strong grammar and attention to detail
  • Ability to multitask and manage multiple conversations simultaneously
  • Comfortable navigating CRM software, chat platforms, and basic computer applications
  • Automotive industry knowledge a plus, but not required
  • Positive, professional, and customer-focused attitude
  • Reliable, punctual, and able to work flexible hours, including some evenings or weekends as needed


Benefits
  • Competitive hourly pay
  • Health, dental, and vision insurance options
  • Paid time off
  • 401(k) with company match (if applicable)
  • Employee vehicle purchase and service discounts
  • Opportunities for growth within a well-established dealership group