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Per Diem Remote Chat Support Jobs (NOW HIRING)

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat ...

AYS

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time ...

HSS

Home Care Coordinator - Per Diem - REMOTE

New York, NY · On-site +1

$26.65 - $40.87/hr

Emp Status Per Diem Part time Work Shift Compensation Range The base pay scale for this position is ... What you will be doing Flexible / Holidays / Weekends / Week Days 9 - 5 PM REMOTE Job Summary The ...

Join the FOLX Team!

Per Diem RN

$45/hr

Work with Member support/navigation to help complete clinical forms or paperwork * Collaborate with ... We're eager to learn. #LI-Remote Please note : There has been a recent increase in employment scams.

WellDyne

Pharmacist Per Diem

Contribute to and support an atmosphere of effective teamwork. * Attend pertinent meetings when ... Work Environment / Physical Demands This position is in a typical remote position which requires ...

WELLDYNE

Pharmacist Per Diem

Contribute to and support an atmosphere of effective teamwork. * Attend pertinent meetings when ... Work Environment / Physical Demands This position is in a typical remote position which requires ...

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Per Diem Remote Chat Support information

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$14

$26

$44

How much do per diem remote chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for per diem remote chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is another word for per?

In the context of a Per Diem Remote Chat Support job, 'per' typically means 'for each' or 'according to' a specified amount or rate. It indicates that compensation or scheduling is based on a daily or unit basis, such as per shift or per hour. Understanding this helps clarify the payment structure and expectations for the role.

What does per as a prefix mean?

The prefix 'per' generally means 'for each' or 'according to' and is used to indicate a rate or standard, such as in 'per hour' or 'per diem.' In a job context like a Per Diem Remote Chat Support role, it signifies that the position is paid on a daily basis rather than a fixed salary or hourly wage.

What is the meaning of per?

In the context of a Per Diem Remote Chat Support job, 'per' indicates a daily payment rate, meaning the worker is paid a set amount for each day they work. This term is commonly used to specify compensation that is calculated on a daily basis, often for temporary or flexible roles. Understanding this helps job seekers know how their pay is structured in such positions.

What is the difference between Per Diem Remote Chat Support vs Customer Service Representative?

AspectPer Diem Remote Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific certificationsSame as chat support, often with additional training
Work EnvironmentRemote, online chat platformRemote or in-office, phone and in-person interactions
Industry UsageCommon in tech, retail, healthcareWidespread across various industries
Search & Comparison IntentFocus on online support roles, flexible shiftsBroader customer service roles, in-person options

Per Diem Remote Chat Support involves providing online assistance via chat, often on a flexible, as-needed basis, primarily in digital environments. Customer Service Representatives may handle calls, emails, or in-person interactions, with more regular schedules. Both roles require strong communication skills, but chat support emphasizes online, text-based communication, while customer service reps may work across multiple channels.

How do you use per correctly?

In the context of a Per Diem Remote Chat Support role, 'per' is used to specify a daily or hourly rate paid for work performed. It is often part of phrases like 'per day' or 'per hour' to indicate the payment structure and helps clarify compensation terms for remote support positions. Accurate understanding of 'per' ensures clear communication about pay rates and scheduling expectations.
What cities are hiring for Per Diem Remote Chat Support jobs? Cities with the most Per Diem Remote Chat Support job openings:
What are the most commonly searched types of Remote Chat Support jobs? The most popular types of Remote Chat Support jobs are:
What states have the most Per Diem Remote Chat Support jobs? States with the most job openings for Per Diem Remote Chat Support jobs include:
Per Diem Remote Chat Support jobs near you

Live Chat Support Agent

Gotham Biotech

Portland, ME • Remote

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

This is a remote position.

Posting Title: Live Chat Support Agent
Industry: Customer Service & Digital Support
Salary: $23–$25 per hour

Summary
We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will serve as the primary point of contact for customers seeking real-time assistance with inquiries, technical issues, account management, and product guidance. Your ability to communicate clearly, resolve problems efficiently, and maintain a positive customer experience will directly impact customer satisfaction, retention, and brand loyalty. This position requires a proactive mindset, strong written communication skills, and the ability to multitask in a fast-paced, high-volume environment. You’ll work closely with cross-functional teams to escalate complex issues, provide feedback on customer pain points, and contribute to continuous service improvement. This is a remote opportunity ideal for professionals passionate about delivering exceptional digital support and driving customer success.


Responsibilities
  • Provide real-time, accurate, and professional support via live chat to customers across multiple platforms.
  • Troubleshoot technical issues, account access problems, and product-related inquiries with precision and speed.
  • Guide customers through onboarding, feature usage, and troubleshooting steps using clear, concise, and customer-friendly language.
  • Resolve customer issues independently, escalating complex cases to appropriate departments when necessary.
  • Maintain detailed and accurate records of all customer interactions in the CRM system.
  • Collaborate with product, technical, and marketing teams to share insights on recurring customer challenges and suggest improvements.
  • Adhere to SLAs, response time targets, and quality assurance standards.
  • Contribute to knowledge base articles and internal documentation to improve team efficiency.
  • Monitor chat volume and proactively manage workload during peak periods.


Requirements
Requirements:
  • 3–7 years of proven experience in customer support, preferably in a live chat or digital support environment.
  • Excellent written communication skills with a professional tone, grammar accuracy, and clarity under pressure.
  • Strong problem-solving and critical thinking abilities to diagnose and resolve customer issues efficiently.
  • Proficiency in using CRM systems, ticketing platforms, and live chat software (e.g., Zendesk, Freshdesk, Intercom).
  • Ability to multitask, manage multiple chat sessions simultaneously, and maintain composure during high-volume periods.
  • Self-motivated with a customer-first mindset and a commitment to delivering consistent, high-quality service.
  • Reliable internet connection and a quiet, distraction-free workspace for remote work.
  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
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Additional Information
  • Remote position with flexible scheduling options.
  • Ongoing training and career development opportunities provided.
  • Performance-based incentives and recognition programs.
  • This role may require occasional evening or weekend availability to support global customers.

Benefits

  • Health insurance (medical, dental, vision)

  • Paid time off (PTO) — vacation, sick days, personal days

  • Paid holidays

  • 401(k) retirement plan

  • Life insurance

  • Short‑term and long‑term disability insurance