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Per Diem Remote Chat Support Jobs in Rochester, NY

Rochester Regional Health

EMR Analyst

Rochester, NY · On-site +1

$62K - $70K/yr

Riedman- Remote Hours Per Week: Per-Diem as Needed Schedule: Per-Diem, as needed/able, Monday to ... The analyst is responsible for design, build, test, validation and support of the software on an ...

Cooper Companies

Service & Support Specialist I

Victor, NY · On-site +1

$21/hr

... chat channels. This role resolves inquiries, processes orders, provides product and account support ... Hybrid or remote work environment aligned with company standards. * Prolonged periods of sitting ...

Berks Construction Group, LLC

Be Seen First

Construction Project Manager / Division Leader

Rochester, NY · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... and per diem in accordance with company policies. 5. Competitive Compensation We believe ...

Berks Construction Group, LLC

Be Seen First

Construction Project Manager / Division Leader

Rochester, NY · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... and per diem in accordance with company policies. 5. Competitive Compensation We believe ...

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Per Diem Remote Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do per diem remote chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for per diem remote chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Per Diem Remote Chat Support vs Customer Service Representative?

AspectPer Diem Remote Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific certificationsSame as chat support, often with additional training
Work EnvironmentRemote, online chat platformRemote or in-office, phone and in-person interactions
Industry UsageCommon in tech, retail, healthcareWidespread across various industries
Search & Comparison IntentFocus on online support roles, flexible shiftsBroader customer service roles, in-person options

Per Diem Remote Chat Support involves providing online assistance via chat, often on a flexible, as-needed basis, primarily in digital environments. Customer Service Representatives may handle calls, emails, or in-person interactions, with more regular schedules. Both roles require strong communication skills, but chat support emphasizes online, text-based communication, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY?

The most popular types of Remote Chat Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Per Diem Remote Chat Support jobs?

Cities near Rochester, NY with the most Per Diem Remote Chat Support job openings:

Per Diem Remote Chat Support jobs near you
Infographic showing various Per Diem Remote Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 13% As Needed, 37% Full Time, 37% Part Time, and 13% Temporary. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

EMR Analyst

Rochester Regional Health

Rochester, NY • On-site, Remote

$62K - $70K/yr

Part-time

Posted 6 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

305th of 893 rated healthcare providers

Job description

Job Title: EMR Analyst
Department: PFS Applications
Location: Riedman- Remote
Hours Per Week: Per-Diem as Needed
Schedule:Per-Diem, as needed/able, Monday to Friday, Regular business hours, off-hours as preferred/needed/able
Position Summary:
The primary responsibilities of an EMR Analyst include developing an in-depth knowledge of the software with primary focus in the application or area of his or her assigned support area. The analyst will be responsible for troubleshooting reported issues within the software and analyzing the root cause in order to determine resolution. The analyst is responsible for design, build, test, validation and support of the software on an ongoing basis. The analyst must work collaboratively with other application teams and operational owners.
Key Responsibilities:
  • Effectively communicates to end users and leadership regarding build changes and project plans.
  • Assists end-users on proper use of the application.
  • Implements approved changes based on customer-designated priorities.
  • Effectively manages division of time between incidents, work orders, projects, RFCs and Epic application requirements (nova notes, reportable issues, etc.)
  • Manages assigned RFCs with minimal assistance and is able to follow defined processes and deadlines.
  • Able to execute unit and system test cases and document testing results.
  • Validates build or resolution of issue with end users prior to closing request.
  • Follows established guidelines for system change control.
  • Reviews and tests new build and releases prior to implementing in the production environment.
  • Transfers incidents to other teams after speaking with a member of the other team.
  • Attends meetings and shows up prepared and on time or declines meeting when cannot attend so meeting leader is notified.
  • Appropriately maintains voicemail & outlook calendar
  • Is available and approachable to peers for assistance.
  • Completes Project Dash accurately, timely and consistently including updates to change requests in Dash (or follows the relevant process for your team).
  • Documents progress on incidents in Remedy consistently updating task status (status in dash or Remedy tickets) or other reporting processes.
  • Performs other support and application development tasks as requested by their leader.
  • Is able to troubleshoot, update and resolve incidents.
  • Participates in application design, build, validation, and advanced design sessions within assigned areas and document decisions on build worksheets using departmental standard formats.
  • Performs other duties as assigned.

Minimum Qualifications:
  • Associate's degree, preferred
  • Excellent customer service and communication skills
  • Understanding/knowledge of clinical/peripheral healthcare functions and work processes
  • Understanding of technology related to functional processes/workflow

Required Licensure/Certification Skills
  • EMR Certification (to be obtained within 6 month after hire, if required for job function)

Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran.
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$62,400.00 - $70,000.00
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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