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Per Diem Remote Chat Support Jobs in Rochester, NY

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

... remote, however, on limited occasion there may be a requirement to meet in the office per ... support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New ...

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

... full support provided) * Reliable internet and a quiet space for calls * Available at least 20 hours per week Benefits * Fully remote -- work from anywhere in the U.S. * Flexible schedule ...

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

... full support provided) * Reliable internet connection and a quiet workspace for calls * Available at least 20 hours per week Benefits * Fully remote -- work from home or anywhere in the U.S.

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Per Diem Remote Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do per diem remote chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for per diem remote chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

How do you become a per diem remote chat support agent?

To become a per diem remote chat support agent, candidates typically need prior customer service experience, strong communication skills, and familiarity with chat or ticketing software. Many employers require a high school diploma or equivalent and may conduct background checks; flexible scheduling is common for per diem roles.

What is the difference between Per Diem Remote Chat Support vs Customer Service Representative?

AspectPer Diem Remote Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific certificationsSame as chat support, often with additional training
Work EnvironmentRemote, online chat platformRemote or in-office, phone and in-person interactions
Industry UsageCommon in tech, retail, healthcareWidespread across various industries
Search & Comparison IntentFocus on online support roles, flexible shiftsBroader customer service roles, in-person options

Per Diem Remote Chat Support involves providing online assistance via chat, often on a flexible, as-needed basis, primarily in digital environments. Customer Service Representatives may handle calls, emails, or in-person interactions, with more regular schedules. Both roles require strong communication skills, but chat support emphasizes online, text-based communication, while customer service reps may work across multiple channels.

Are per diem remote chat support jobs legit?

Per diem remote chat support jobs are legitimate opportunities offered by companies to provide customer service remotely on a flexible, as-needed basis. However, job seekers should verify the employer's credibility, be cautious of scams, and avoid jobs that require upfront payments or personal financial information.
What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY? The most popular types of Remote Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Per Diem Remote Chat Support jobs? Cities near Rochester, NY with the most Per Diem Remote Chat Support job openings:
Per Diem Remote Chat Support jobs near you
Infographic showing various Per Diem Remote Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 13% As Needed, 37% Full Time, 37% Part Time, and 13% Temporary. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 6 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

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