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Per Diem Remote Chat Support Jobs in Rochester, NY

Sales Support Representative

Victor, NY ยท Remote

$18.25 - $25/hr

Sales Support Representative Victor, NY, United States (Remote) CooperVision, a division of ... As per request of Regional Sales Manager, join Regional sales conference calls and communicate ...

Help Desk Support Specialist

Rochester, NY ยท Remote

$25 - $28.85/hr

... remote, however, on limited occasion there may be a requirement to meet in the office per ... support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New ...

Remote Psychotherapist

Rochester, NY ยท Remote

$50K - $100K/yr

We are a fee-for-service modeled clinic where therapists are paid per session completed. While this ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Help support Cargill team members through collaborative efforts to service dairy customers ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

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Per Diem Remote Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do per diem remote chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for per diem remote chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Per Diem Remote Chat Support vs Customer Service Representative?

AspectPer Diem Remote Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific certificationsSame as chat support, often with additional training
Work EnvironmentRemote, online chat platformRemote or in-office, phone and in-person interactions
Industry UsageCommon in tech, retail, healthcareWidespread across various industries
Search & Comparison IntentFocus on online support roles, flexible shiftsBroader customer service roles, in-person options

Per Diem Remote Chat Support involves providing online assistance via chat, often on a flexible, as-needed basis, primarily in digital environments. Customer Service Representatives may handle calls, emails, or in-person interactions, with more regular schedules. Both roles require strong communication skills, but chat support emphasizes online, text-based communication, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY? The most popular types of Remote Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Per Diem Remote Chat Support jobs? Cities near Rochester, NY with the most Per Diem Remote Chat Support job openings:
Infographic showing various Per Diem Remote Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 13% As Needed, 37% Full Time, 37% Part Time, and 13% Temporary. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Posted 24 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.