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Full Time Remote Chat Support Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Quora

iOS Engineer -Remote

Geneseo, NY · Remote

$166K - $191K/yr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... * 2+ years of full-time experience in iOS development with Swift * Strong knowledge of iOS ...

Quora

iOS Engineer -Remote

Rochester, NY · Remote

$166K - $191K/yr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... * 2+ years of full-time experience in iOS development with Swift * Strong knowledge of iOS ...

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All JobsChat Support JobsFull Time Remote Chat Support JobsFull Time Remote Chat Support Jobs in Rochester, NY

Full Time Remote Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do full time remote chat support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for full time remote chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Remote Chat Support specialist, and why are they important?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full-time remote chat support agents, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What is a Full Time Remote Chat Support job?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.
What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY? The most popular types of Remote Chat Support jobs in Rochester, NY are:
Full Time Remote Chat Support jobs near you

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

American Logistics Authority

Rochester, NY • Remote

$1.80 - $3.50/wk

Full-time

Posted 18 days ago

Job description

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

Job Type: Full-Time | Remote (U.S. Only)

About the Role:
We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.

Responsibilities:

  • Communicate with drivers and clients to provide updates on loads

  • Manage shipment schedules and ensure on-time delivery

  • Track, organize, and record shipment information accurately

  • Deliver excellent customer service to carriers and clients

  • Collaborate with a professional virtual operations team

Qualifications:

  • Excellent communication and organization skills

  • Comfortable using basic computer tools (email, spreadsheets, chat apps)

  • Self-motivated with strong attention to detail

  • No prior logistics experience required

Pay: $1,800-$3,500 weekly (based on performance and workload)

Benefits:

  • 100% remote work

  • Flexible hours

  • Career growth opportunities in the logistics industry

  • Supportive virtual team environment

How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.

Employment Type: FULL_TIME

Apply