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Internship Remote Chat Support Jobs in Rochester, NY

Cooper Companies

Service & Support Specialist I

Victor, NY · On-site +1

$21/hr

... chat channels. This role resolves inquiries, processes orders, provides product and account support ... Hybrid or remote work environment aligned with company standards. * Prolonged periods of sitting ...

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Internship Remote Chat Support information

See Rochester, NY salary details

$8

$16

$22

How much do internship remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for internship remote chat support in Rochester, NY is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY?

The most popular types of Remote Chat Support jobs in Rochester, NY are:

What are popular job titles related to Internship Remote Chat Support jobs in Rochester, NY?

For Internship Remote Chat Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Rochester, NY look for?

The top searched job categories for Internship Remote Chat Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Internship Remote Chat Support jobs?

Cities near Rochester, NY with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,398 per year, or $16.5 per hour.

Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide

The Borgen Project

Rochester, NY • Remote

Part-time, Internship

Re-posted 8 days ago

Job description

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. With 20 years of experience in the advocacy space, The Borgen Project has worked to support the passage of numerous bills that have benefitted close to 500 million people in developing countries. Writer/Journalist Internship: The role is focused on content creation for BORGEN Magazine or The Borgen Project Blog. This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is limited, you can work ahead and complete the program in fewer weeks. . Responsibilities will include: Article writing. Researching topics. Assisting with The Borgen Project's advocacy efforts. Assisting with fundraising. Create a personal fundraising campaign and meet targets. Experience: No prior experience is necessary, we’re looking for people who are passionate about fighting poverty and righting wrongs, regardless of your GPAs/background. Details: This is an unpaid internship, although college credit is available. Start Date: New programs begin every month, you choose the month you wish to start.
Borgen Project logo

About Borgen Project

Sourced by ZipRecruiter

The Borgen Project is a non-profit organization situated in Seattle, WA, US and dedicated to fighting extreme poverty worldwide. Predominantly functioning within the non-profit industry, its principle services encompass advocacy, education, awareness, and volunteerism. The Borgen Project was born from the vision of its founder Clint Borgen in 2003, when he recognized the potency of political leverage in alleviating impoverishment. Embodying core values of leadership, ingenuity, and gallant determination, the organization aims to mobilize U.S political leaders to participate actively in the global poverty reduction campaign. The ambitious mission of The Borgen Project is to make global poverty a political priority via a nationwide educational outreach and advocacy. The organization takes pride in its notable milestones such as the successful lobbying of several bills aimed at reducing poverty globally.

Industry

Non-profits

Company size

1 - 10 Employees

Headquarters location

Seattle, WA, US

Year founded

2003

Social media

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