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Internship Remote Chat Support Jobs in Rochester, NY

Acara Solutions

3D Piping Designer

Rochester, NY · Remote

$58/hr

Remote Employment Type: Full-Time Direct Hire Industry: Design/Chemical Compensation: $58/hr ... Support skid development and layout planning, including pipe rack and support steel design.

All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Rochester, NY

Internship Remote Chat Support information

See Rochester, NY salary details

$8

$16

$22

How much do internship remote chat support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for internship remote chat support in Rochester, NY is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY? The most popular types of Remote Chat Support jobs in Rochester, NY are:
What are popular job titles related to Internship Remote Chat Support jobs in Rochester, NY? For Internship Remote Chat Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Rochester, NY look for? The top searched job categories for Internship Remote Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Internship Remote Chat Support jobs? Cities near Rochester, NY with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,398 per year, or $16.5 per hour.

Undergraduate and Paralegal Internship

The Legal Aid Society of Rochester, NY

Rochester, NY • On-site, Remote

Other

Re-posted 4 days ago

Job description

Intern with us and be part of an organization that values access to legal counsel, so every person is treated with dignity, equality, and fairness!

The Legal Aid Society of Rochester NY provides free or low-cost civil legal services to financially eligible individuals in the areas of family law, housing and consumer law, immigration, education, and Attorney for the Child. Our team helps clients facing eviction, pursuing custody and visitation of their children, seeking a path to citizenship, or need help advocating school rights for their children.


Students interested in the legal field work under the supervision of a staff legal assistant and provide support to program attorneys. This internship opportunity allows individuals to sharpen the following skills:

  • Client intake
  • Document preparation
  • Data entry
  • Court observation
  • Filing


Legal Aid provides a limited number of internship opportunities for college and paralegal students. College students can apply for internships for the summer following their sophomore year.


These are generally available in each unit: Family Law, Housing and Consumer Law, Education Law, Immigration, and Attorney for the Child.


Benefits:

  • Direct supervision and training
  • Build relationships with attorneys and legal staff
  • Attend LASROC meetings and events
  • Up to $8 per day for parking


While we are hybrid, the best experience comes from being in the office, which is required for those who will have courtroom time. We are located in Rochester NY [Monroe County] and do not offer remote opportunities.


Please check the school guidelines if you plan to intern for school credit or fulfill a program requirement. Some school programs may limit the number of hours that can be completed remotely or have other criteria to be considered an internship versus volunteering.


The Legal Aid Society of Rochester is an Equal Opportunity Employer. We prohibit discrimination against interns, employees, and applicants on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected category.

Apply