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Work From Home Saas Support Jobs in Rochester, NY

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Work from Home

Ionia, NY · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Work from Home

Rush, NY · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

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Showing results 1-20

Work From Home Saas Support information

See Rochester, NY salary details

$9

$16

$23

How much do work from home saas support jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home saas support in Rochester, NY is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.79 per hour, depending on experience, location, and employer.

What is a Work From Home SaaS Support job?

A Work From Home SaaS Support job involves providing remote customer support for a Software-as-a-Service (SaaS) company. This includes assisting users with technical issues, troubleshooting software problems, and helping customers navigate the platform. Support is typically provided via email, chat, or phone. Strong communication skills, problem-solving abilities, and familiarity with cloud-based software are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Work From Home Saas Support position, and why are they important?

To thrive as a Work From Home SaaS Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of SaaS platforms, often supported by relevant experience or a degree in IT or a related field. Familiarity with customer support ticketing systems, live chat software, and remote desktop tools is typically required, and certifications like CompTIA IT Fundamentals or relevant SaaS-specific training can be advantageous. Excellent communication, patience, and adaptability set standout candidates apart in the virtual support environment. These competencies ensure successful remote customer interactions, effective issue resolution, and high customer satisfaction rates.

What does a typical day look like for someone in a Work From Home SaaS Support role?

A typical day in a Work From Home SaaS Support role involves responding to customer inquiries through email, chat, or phone, troubleshooting technical issues, and guiding users through software features. You’ll collaborate virtually with team members and escalate complex cases to higher-tier support or development teams as needed. Daily responsibilities often include managing support tickets, documenting solutions, and following up on customer satisfaction. The work environment is highly collaborative and dynamic, requiring clear communication and effective prioritization to meet customer expectations and service-level agreements.
What cities near Rochester, NY are hiring for Work From Home Saas Support jobs? Cities near Rochester, NY with the most Work From Home Saas Support job openings:

Work from Home

Earn Haus

Rochester, NY • Remote

$25/hr

Other

Posted 18 days ago


Job description

Job description

We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.
Share your opinion and help influence brand decisions on services and products you use every day.

What We Expect
  • Your honest opinion
  • Attention to details
  • Basic computer and internet skills
  • No experience required
To Qualify:
  • You must be 18+ years old
  • Have a desire to work from home
  • Looking to earn extra income
Requirements
  • Access to a computer or smartphone
  • Have high-speed internet access
  • Follow instructions
  • Basic reading and writing skills
  • Take at least 2 surveys per week
Benefits
  • Earn up to $25 per survey
  • Be your own boss
  • Work your own hours
  • Work from the comfort of your own home
  • Share your opinion to help shape better products and services
  • Get paid by: Check, Venmo, Paypal, and/or Giftcards

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to $25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions!