East Rochester, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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East Rochester, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Piffard, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Piffard, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Livonia Center, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Livonia Center, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Scottsville, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Scottsville, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Newark, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Newark, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Honeoye Falls, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Honeoye Falls, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Bloomfield, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Bloomfield, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Lakeville, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Lakeville, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Batavia, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Batavia, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Hemlock, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Hemlock, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Rochester, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Rochester, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Retsof, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Retsof, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
South Lima, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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South Lima, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Spencerport, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Spencerport, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Linwood, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Linwood, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Port Gibson, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Port Gibson, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Honeoye, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Honeoye, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Shortsville, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Shortsville, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Clifton Springs, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Clifton Springs, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Hilton, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Hilton, NY · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
$9.01 - $10.31
11% of jobs
$10.31 - $11.60
2% of jobs
$11.60 - $12.89
2% of jobs
$12.89 - $14.19
8% of jobs
$14.32 is the 25th percentile. Wages below this are outliers.
$14.19 - $15.48
18% of jobs
The median wage is $16.58 / hr.
$15.48 - $16.78
11% of jobs
$17.70 is the 75th percentile. Wages above this are outliers.
$16.78 - $18.07
33% of jobs
$18.07 - $19.36
14% of jobs
$19.36 - $20.66
1% of jobs
$20.66 - $21.95
0% of jobs
$21.95 - $23.24
1% of jobs
$9
$16
$23
A typical day in a Work From Home SaaS Support role involves responding to customer inquiries through email, chat, or phone, troubleshooting technical issues, and guiding users through software features. You’ll collaborate virtually with team members and escalate complex cases to higher-tier support or development teams as needed. Daily responsibilities often include managing support tickets, documenting solutions, and following up on customer satisfaction. The work environment is highly collaborative and dynamic, requiring clear communication and effective prioritization to meet customer expectations and service-level agreements.
To thrive as a Work From Home SaaS Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of SaaS platforms, often supported by relevant experience or a degree in IT or a related field. Familiarity with customer support ticketing systems, live chat software, and remote desktop tools is typically required, and certifications like CompTIA IT Fundamentals or relevant SaaS-specific training can be advantageous. Excellent communication, patience, and adaptability set standout candidates apart in the virtual support environment. These competencies ensure successful remote customer interactions, effective issue resolution, and high customer satisfaction rates.
A Work From Home SaaS Support job involves providing remote customer support for a Software-as-a-Service (SaaS) company. This includes assisting users with technical issues, troubleshooting software problems, and helping customers navigate the platform. Support is typically provided via email, chat, or phone. Strong communication skills, problem-solving abilities, and familiarity with cloud-based software are essential for success in this role.
For Work From Home Saas Support jobs in Rochester, NY, the most frequently searched job titles are:
The top searched job categories for Work From Home Saas Support jobs in Rochester, NY are:
Cities near Rochester, NY with the most Work From Home Saas Support job openings:
$69K/yr
Full-time
Re-posted 2 days ago
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based
This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.
What We Offer
Qualities We Value
Qualifications
Responsibilities
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Halifax, NS, CA