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Evening Remote Live Chat Jobs in Rochester, NY (NOW HIRING)

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Evening Remote Live Chat information

What are the key skills and qualifications needed to thrive as an evening remote live chat agent?

To excel as an Evening Remote Live Chat Agent, you need strong written communication skills, fast typing ability, and prior experience in customer service or support roles. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently while maintaining professionalism during high-volume periods. These skills ensure timely, accurate, and positive customer experiences, which are crucial for customer satisfaction and retention in a remote support environment.

What is an evening remote live chat job?

Evening Remote Live Chat jobs involve providing customer support or assistance via online chat platforms during evening hours, typically from home or another remote location. Employees in these roles interact with customers in real-time to answer questions, resolve issues, and provide information about products or services. These positions are popular for those seeking flexible schedules, and they often require strong communication skills, typing proficiency, and the ability to multitask. Many companies hire for these roles across various industries, including retail, technology, and healthcare.

What is the difference between Evening Remote Live Chat vs Customer Service Representative?

AspectEvening Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platform, evening hoursOffice or remote, phone and in-person interactions
Industry UsageCustomer support, tech, retailRetail, telecom, finance
Search & Comparison IntentRoles with online chat focus, evening shiftsTraditional customer support roles

Evening Remote Live Chat jobs primarily involve online customer support during evening hours, focusing on chat interactions. Customer Service Representatives may work in various settings, including phone or in-person, and may cover broader hours. Both roles require good communication skills, but Evening Remote Live Chat emphasizes digital communication and flexible scheduling.

What are some common challenges faced by evening remote live chat agents, and how can they be managed?

Evening Remote Live Chat agents often encounter challenges such as handling high volumes of simultaneous customer inquiries, managing technical issues outside typical business hours, and maintaining focus during less traditional work hours. To manage these, agents can utilize chat management tools to prioritize and efficiently handle multiple conversations, ensure they have access to robust technical support resources, and establish a consistent evening routine to stay alert. Regular team check-ins and clear communication channels also help foster support and collaboration, even when working remotely during off-peak hours.
What are the most commonly searched types of Remote Live Chat jobs in Rochester, NY? The most popular types of Remote Live Chat jobs in Rochester, NY are:
What are popular job titles related to Evening Remote Live Chat jobs in Rochester, NY? For Evening Remote Live Chat jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Evening Remote Live Chat jobs? Cities near Rochester, NY with the most Evening Remote Live Chat job openings:
Infographic showing various Evening Remote Live Chat job openings in Rochester, NY as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution.

Dairy Focus Consultant (Open to remote)

Cargill

Batavia, NY • On-site, Remote

$63K - $76K/yr

Full-time

Re-posted 18 days ago


Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers


Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

Job Purpose and Impact

The Dairy Focus Consultant will provide nutrition recommendations and support to customers during and after product sales. In this role, you will consult directly with dairy farmers and their employees. You should have a passion for the dairy industry and be comfortable working on farm with dairy farm employees, dairy ownership, and affiliated dairy representatives. In this position you will set performance goals that align with the territory and dairy leadership team objectives and are accountable to work towards those goals.

This is home office position, that requires up to 75% travel to cover the area of responsibility visiting dairy farms daily in Western New York.

Key Accountabilities
  • Inform customers of our new products, services and prices through a consultative approach to dairy nutrition and management.
  • Help support Cargill team members through collaborative efforts to service dairy customers.
  • Develop and deliver proposals and presentations and help conduct product demonstrations.
  • Build, monitor and revise the monthly performance of the objectives versus budget and implement actions to reach them.
  • Help assess customer needs and suggest appropriate products, services and solutions.
  • Build, develop and maintain internal and external customer relationships with any combination of dairy producers, mills and Cargill team mates.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned
Qualifications
Minimum Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • Ability to travel up to 75% to visit dairy farms daily
  • Minimum of four years of related work experience in sales or business development or related field
  • Valid drivers license in good standing
Preferred Qualifications
  • Dairy, feed, animal nutrition and health industry experience
  • Sales experience
  • Consulting experience
Position Information

Relocation assistance will not be provided for this position.

Location: Batavia, NY

The expected salary for this position is $63,880 - $76,120. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US