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Evening Remote Live Chat Jobs in Rochester, NY (NOW HIRING)

Evening Remote Live Chat information

What are the key skills and qualifications needed to thrive as an Evening Remote Live Chat Agent, and why are they important?

To excel as an Evening Remote Live Chat Agent, you need strong written communication skills, fast typing ability, and prior experience in customer service or support roles. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently while maintaining professionalism during high-volume periods. These skills ensure timely, accurate, and positive customer experiences, which are crucial for customer satisfaction and retention in a remote support environment.

What are some common challenges faced by Evening Remote Live Chat agents, and how can they be managed?

Evening Remote Live Chat agents often encounter challenges such as handling high volumes of simultaneous customer inquiries, managing technical issues outside typical business hours, and maintaining focus during less traditional work hours. To manage these, agents can utilize chat management tools to prioritize and efficiently handle multiple conversations, ensure they have access to robust technical support resources, and establish a consistent evening routine to stay alert. Regular team check-ins and clear communication channels also help foster support and collaboration, even when working remotely during off-peak hours.

What are Evening Remote Live Chat jobs?

Evening Remote Live Chat jobs involve providing customer support or assistance via online chat platforms during evening hours, typically from home or another remote location. Employees in these roles interact with customers in real-time to answer questions, resolve issues, and provide information about products or services. These positions are popular for those seeking flexible schedules, and they often require strong communication skills, typing proficiency, and the ability to multitask. Many companies hire for these roles across various industries, including retail, technology, and healthcare.

What is the difference between Evening Remote Live Chat vs Customer Service Representative?

AspectEvening Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platform, evening hoursOffice or remote, phone and in-person interactions
Industry UsageCustomer support, tech, retailRetail, telecom, finance
Search & Comparison IntentRoles with online chat focus, evening shiftsTraditional customer support roles

Evening Remote Live Chat jobs primarily involve online customer support during evening hours, focusing on chat interactions. Customer Service Representatives may work in various settings, including phone or in-person, and may cover broader hours. Both roles require good communication skills, but Evening Remote Live Chat emphasizes digital communication and flexible scheduling.

What are the most commonly searched types of Remote Live Chat jobs in Rochester, NY? The most popular types of Remote Live Chat jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Evening Remote Live Chat jobs? Cities near Rochester, NY with the most Evening Remote Live Chat job openings:
Infographic showing various Evening Remote Live Chat job openings in Rochester, NY as of May 2026, with employment types broken down into 49% Full Time, 47% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.
Senior Front-End Developer - Vue 3 (SDEIII)

Senior Front-End Developer - Vue 3 (SDEIII)

Security Risk Advisors

Rochester, NY • Remote

$119K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

About SRA

SRA's mission is to level up every day to protect our clients and their customers. This begins with our team members and their experience. SRA prides itself on maintaining a culture where team members have a shared sense of support and belonging, consistent with our It's Personal company value. At SRA, we prioritize transparent career pathing, varied DEI programming and community groups, competitive benefits including mental health support, and an emphasis on a sustainable, healthy, and engaging work culture. SRA has twice been named a Best Place to Work by the Philadelphia Business Journal.

These Essential Functions, Requirements, and Skills are guidelines. If you are a candidate who does not meet this exact job description but can demonstrate excellent organization, attention to detail, professionalism, flexibility, and self-direction in your professional background, we hope you apply. SRA values a diverse workplace and strongly encourages people of all backgrounds to apply. 

About the Role 

Join our team building VECTR, a cybersecurity tool used by Fortune 500 companies for purple team collaboration and adversary simulation reporting. Work building software at the cutting edge of cross-team security operations. As a Senior Frontend Developer, you'll independently own major features from concept to deployment, working with high-level requirements and collaborating with our product team to bring mockups and wireframes to life. You'll need strong design judgment and confidence to make UX decisions that align with our existing application. 

This role thrives on ownership and impact in a small team environment.

What You'll Actually Do 

  • Translate mockups and wireframes into production-ready Vue 3 components 
  • Build complete features from requirements through deployment 
  • Make thoughtful UI/UX decisions with minimal specifications 
  • Establish patterns and build reusable components for application consistency 
  • Collaborate with backend developers and product team to ship features quickly 
  • Optimize performance and ensure responsive, accessible interfaces 
  • Participate in code reviews and technical discussions 
  • Troubleshoot and resolve frontend issues 
  • Use AI coding tools effectively to increase throughput and quality

Our Tech Stack 

  • Frontend: Vue 3 (Composition API), Pinia, Vue Router, PrimeVue, Tailwind CSS 
  • Build Tools: Vite (primary), some legacy Webpack 
  • APIs: GraphQL, REST 
  • Testing: Playwright 
  • Version Control: Git 

Time Zone & Work Hours 

Team primarily based in US Eastern time with members in Ireland. Flexible hours with core overlap expectations. 

Location: Fully Remote (US) 


Salary Range: $119,000 - $160,000 base

Requirements

Required Skills & Experience 

  • 5+ years of frontend development with Vue 3 ecosystem expertise (Composition API, Vue Router, Pinia, PrimeVue) 
  • Tailwind CSS for rapid styled component development 
  • Solid foundation in HTML5, CSS3, and JavaScript (ES6+) 
  • Strong design intuition for interpreting and expanding on Balsamiq, Figma, or Photoshop mockups  
  • Ability to translate rough concepts into polished interfaces matching existing patterns  
  • Comfortable making independent UI/UX decisions with minimal guidance 
  • Proficiency with Git workflows  
  • Modern build tools experience (Vite preferred, Webpack)  
  • Experience integrating with backend APIs (GraphQL and/or REST)  
  • Self-motivated with excellent communication and independent priority management 
  • Portfolio of shipped work like a personal site, GitHub, live products, or case studies demonstrating frontend craft and feature ownership

Preferred (Not Required) 

  • Linux environments experience 
  • Docker and containerization familiarity 
  • Testing experience (Playwright, Vitest, or similar) 
  • Accessibility (a11y) best practices and WCAG standards 
  • Experience with GraphQL for API integration 
  • Java knowledge or willingness to occasionally read backend code and Maven builds 
  • Small product team experience 
  • Open-source contributions 

Education 

Formal degree not required. 

Benefits

What We Offer 

  • Fully remote position 
  • Competitive salary and benefits 
  • Significant ownership and product impact 
  • Direct collaboration with leadership and product owners 
  • Shape frontend architecture and best practices 
  • Health insurance, 401k, minimum 20 days PTO/yr + holidays 

Work with Experts: Robust internal training program, plus Company-paid external training. SRA recognizes the value of professional development for employees. Therefore, we encourage our employees to pursue continuing education and role-specific training.

Mental Health Services: SRA has partnered with BetterHelp to provide SRA employees with free mental health support. BetterHelp connects individuals with licensed therapists for chat, video, and phone sessions.

Medical/Dental/Other (regular full-time employees only)

  • Generous medical, dental, and vision benefits at different price points
  • Company-paid disability and life insurance
  • Company 401(k) plan, including annual 3% safe harbor contribution
  • Free patient advocacy service that helps find care providers and resolve insurance queries
  • Free on-site wellness programming covering both emotional and physical wellness
  • Generous parental leave, sick leave, and vacation policies
  • Option to work remotely or with a flexible schedule when needed
  • Company-paid cellphone with discounted accessories
  • 1-2-3 Give Program: 1. SRA will give $1,000 to a charity of your choice. 2. If you give an additional amount (up to $1,000), then, 3. SRA will match that amount up to $1,000.