ZipRecruiter

Log In

1

Evening Live Chat Jobs (NOW HIRING)

Global Lending Services

Live Chat Coordinator

Greenville, SC · On-site

$17 - $22/hr

Evening and weekend work may be required as job duties demand 2023 California Applicant Privacy Notice GLS participates in the E-Verify program to confirm the employment eligibility of all newly ...

Sports Illustrated Collect

Be Seen First

On Air Salesperson (Card Breaking / Live e-Commerce)

Clearwater, FL · On-site

$40K - $300K/yr

Engage and grow our audience by actively managing the live chat and encouraging participation ... Schedule Requirements Full-time position (8-10 hour shifts, 4-5 streams per week) Evening and ...

Sports Illustrated Collect

Be Seen First

On Air Salesperson (Card Breaking / Live e-Commerce)

Rochester, NY · On-site

$40K - $300K/yr

Engage and grow our audience by actively managing the live chat and encouraging participation ... Schedule Requirements Full-time position (8-10 hour shifts, 4-5 streams per week) Evening and ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Armed Forces Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Armed Forces Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other ... evening and weekend shift assignments * Maintain customer confidentiality. * Ad hoc duties as ...

next page

Showing results 1-20

All JobsEvening Live Chat Jobs

Evening Live Chat information

What are Evening Live Chat jobs?

Evening Live Chat jobs involve providing customer support or answering inquiries online during evening hours, typically through a company’s chat platform. These roles are often remote and require responding to customers' questions, resolving issues, and providing information about products or services. Evening shifts are ideal for those seeking flexible work hours or looking to supplement daytime employment. Good communication skills, typing speed, and basic computer proficiency are essential for success in these roles.

What is the difference between Evening Live Chat vs Customer Support Representative?

AspectEvening Live ChatCustomer Support Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma; customer service skills
Work EnvironmentOnline, remote, or call center; primarily digital communicationOffice or remote; phone, email, or in-person interactions
Industry UsageCommon in e-commerce, tech, and service industriesWidespread across various sectors including retail, telecom, and tech
Search & Comparison IntentYes, often compared for online customer service rolesYes, related to customer service roles in different settings

Evening Live Chat roles focus on real-time digital communication with customers during evening hours, often requiring technical skills and familiarity with online platforms. Customer Support Representatives have broader responsibilities, including phone and email support, in various industries. Both roles emphasize customer service but differ mainly in communication channels and work environment.

What are some common challenges faced by Evening Live Chat representatives, and how can they overcome them?

Evening Live Chat representatives often handle a high volume of customer inquiries, sometimes dealing with complex issues when fewer support staff or supervisors are available. This can make it challenging to find quick solutions or escalate cases. To overcome these challenges, representatives should become familiar with the company's knowledge base and escalation procedures, communicate clearly with customers about expected response times, and utilize any available collaboration tools to connect with teammates working the same shift. Building strong communication skills and resilience can also help manage potentially stressful interactions and maintain high service standards.

What are the key skills and qualifications needed to thrive as an Evening Live Chat Representative, and why are they important?

To thrive as an Evening Live Chat Representative, you generally need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom, and sometimes basic CRM systems, is typically required. Outstanding soft skills include patience, empathy, multitasking, and the ability to remain calm under pressure. These competencies ensure timely, effective support and a positive customer experience, especially during high-traffic evening hours.
More about Evening Live Chat jobs
What cities are hiring for Evening Live Chat jobs? Cities with the most Evening Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Evening Live Chat jobs? States with the most job openings for Evening Live Chat jobs include:
Evening Live Chat jobs near you
Infographic showing various Evening Live Chat job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.
Live Chat Coordinator

Live Chat Coordinator

Global Lending Services

Greenville, SC • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Why GLS?
Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.
People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.
Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!
Benefits: GLS offers the below great benefits for your amazing work!
o Competitive base pay and performance bonuses, dependent on role
o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o 401K with employer match and 100% immediate vesting
o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o Paid Volunteer Time Off (VTO) Annually
o Tuition Reimbursement
o Parental Leave
o Business casual work environment
What does it mean to be a Customer Service Coordinator II at GLS?
The Customer Service Coordinator is responsible for carrying out assigned administrative processes within the Servicing Operations Department to assist in servicing active accounts, managing a variety of tasks on a daily basis to improve overall customer experience
How will you drive value within the organization as a Customer Service Coordinator II?
  • Perform specialized administrative processes within the Servicing Operations Department that may include: managing and resolving customer disputes, assisting customers with total loss claims, and supporting customers going through bankruptcy
  • Make outbound phone calls to consumers, dealers, insurance companies or other 3rd party contacts in support of the assigned process
  • Provide feedback and potential solutions to management about process efficiency, ways to improve the customer experience, and quality assurance processes
  • Assisting managers in training and supporting new associates
  • Cross-train and collaborate on departmental activities and responsibilities, which may include but are not limited to indexing documents and customer correspondence
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
  • Participate in special projects as needed
  • Perform additional assignments as required by the needs of the company or as directed by management

What should you already know to be successful as a Customer Service Coordinator II?
  • High School diploma or equivalent required
  • Minimum of one (1) year experience in a relevant customer service role required, automotive industry preferred
  • Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
  • Detail oriented and the ability to multitask
  • Must be extremely organized be able to stay on track for upcoming time sensitive deadlines
  • Ability to work with a diverse customer and workforce population
  • Exceptional oral and written communication skills
  • Team player that can adapt in a fast pace and changing environment
  • Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
  • Commitment to exemplifying the organizational core values and key competencies

Employment Requirements:
  • Remain in a stationary position up to 100% of the work day
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading

Schedule:
  • This position is full-time
  • Must be flexible to work within departmental operating days and times which include Monday through Friday, 8:00am-6:00pm
  • Regular, predictable attendance is required, including overtime hours as business demands dictate
  • Evening and weekend work may be required as job duties demand

2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)

What Global Lending Services employees say

Pay

Workplace

Get the full story on Breakroom

Apply