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Entry Level Live Chat Jobs (NOW HIRING)

Electronic Communications CSR

San Diego, CA · On-site

$16.25 - $22/hr

It's ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you'll do * Respond to customers through email and live chat as the ...

Electronic Communications CSR

San Diego, CA · On-site

$16.25 - $22/hr

It's ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you'll do * Respond to customers through email and live chat as the ...

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

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Entry Level Live Chat information

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$13

$19

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How much do entry level live chat jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for entry level live chat in the United States is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.43 per hour, depending on experience, location, and employer.

What does a typical shift look like for an Entry Level Live Chat employee?

A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.

What are the key skills and qualifications needed to thrive in the Entry Level Live Chat position, and why are they important?

To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.

What is an Entry Level Live Chat job?

An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.

More about Entry Level Live Chat jobs
What cities are hiring for Entry Level Live Chat jobs? Cities with the most Entry Level Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Entry Level Live Chat jobs? States with the most job openings for Entry Level Live Chat jobs include:
Infographic showing various Entry Level Live Chat job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,900 per year, or $19.2 per hour.
Customer Service

$18/hr

Other

Posted 4 days ago


Job description

Job Position: Customer Service
Location: Carrollton, TX 75007
Pay Rate: $18.00/hr
Shift:
Description: A Customer Service Representative (CSR) is the frontline link between a company and its customers. They handle inquiries, troubleshoot issues, process orders, and ensure overall customer satisfaction. They act as the voice of the brand across various channels like phone, email, and live chat.
Core Responsibilities:
Must be 100% Bilingual Spanish and English
Respond to Inquiries: Address questions regarding products, services, company policies, and pricing via phone, email, or live chat. *Most work is responding to emails.
Resolve Issues: Investigate complaints, troubleshoot problems, and provide appropriate solutions or alternatives.
Manage Accounts: Process orders, returns, exchanges, and account updates while calculating charges and processing billing.
Document Interactions: Keep detailed, accurate records of customer inquiries, complaints, and actions taken within a CRM (Customer Relationship Management) system.
Coordinate with Departments: Escalate complex issues to supervisors or route them to appropriate internal teams (like technical support or billing).
Key Skills & Qualifications:
Active Listening & Communication: Clear, polite verbal and written communication.
Problem-Solving & Empathy: Ability to de-escalate frustration and think quickly on your feet to find practical solutions.
Technical Proficiency: Familiarity with phone systems, live chat software, and basic database or CRM platforms.
Time Management: Ability to multitask and manage call volume or ticketing queues effectively.
Education & Experience: Typically requires a high school diploma or equivalent, though many organizations prioritize practical skills over formal degrees.
Experience: Often an entry-level position; prior experience in a customer-facing or retail role is highly beneficial but on-the-job training is frequently provide