We need one Senior Jira Architect for data migration from Freshdesk to Jira service management. Can you please get us a really good resource? US Citizen, Green card Remote 6 months possible ext.
We need one Senior Jira Architect for data migration from Freshdesk to Jira service management. Can you please get us a really good resource? US Citizen, Green card Remote 6 months possible ext.
Senior Supervisor, Service Desk
$63K - $86K/yr
Remote work experience. Experience administering or configuring Freshdesk and/or Jira Service Management (JSM). * Familiarity with call center platforms (Genesys, Talkdesk, or equivalent) and ...
Senior Supervisor, Service Desk
$63K - $86K/yr
Remote work experience. Experience administering or configuring Freshdesk and/or Jira Service Management (JSM). * Familiarity with call center platforms (Genesys, Talkdesk, or equivalent) and ...
Remote Customer Support Specialist
Nashville, TN · Remote
$45K - $65K/yr
In this fully remote role, you'll resolve inquiries, troubleshoot issues, and ensure every customer ... Experience using CRM platforms such as Salesforce, Zendesk, HubSpot, Freshdesk, or similar customer ...
Quick apply
Remote Customer Support Specialist
Nashville, TN · Remote
$45K - $65K/yr
In this fully remote role, you'll resolve inquiries, troubleshoot issues, and ensure every customer ... Experience using CRM platforms such as Salesforce, Zendesk, HubSpot, Freshdesk, or similar customer ...
Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password resets ... Comfortable working independently in remote support environments * Focused on both technical ...
Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password resets ... Comfortable working independently in remote support environments * Focused on both technical ...
Customer Service Representative (Remote)
Los Angeles, CA · Remote
$17 - $22/hr
Preferred Skills Experience using CRM or ticketing systems (e.g., Zendesk, Salesforce, Freshdesk ... remote May require occasional evenings, weekends, or holidays based on operational needs ...
Quick apply
Customer Service Representative (Remote)
Los Angeles, CA · Remote
$17 - $22/hr
Preferred Skills Experience using CRM or ticketing systems (e.g., Zendesk, Salesforce, Freshdesk ... remote May require occasional evenings, weekends, or holidays based on operational needs ...
Customer Service Representative
$16.50 - $22.25/hr
Customer Service Representative (CSR) - Remote Inbound Support, Tickets, Chat & Phone Position Type ... Freshdesk * Salesforce Service Cloud * Respond across: * Phone * Email * Live chat * Social ...
Customer Service Representative
$16.50 - $22.25/hr
Customer Service Representative (CSR) - Remote Inbound Support, Tickets, Chat & Phone Position Type ... Freshdesk * Salesforce Service Cloud * Respond across: * Phone * Email * Live chat * Social ...
Shopify Expert (Remote)
Seattle, WA · Remote
StoreOcean is headquartered in Seattle, WA but we pride ourselves as being a remote, fast moving & transparent first company. About The Position: This position is for a Part-Time/Contract Shopify ...
Shopify Expert (Remote)
Seattle, WA · Remote
StoreOcean is headquartered in Seattle, WA but we pride ourselves as being a remote, fast moving & transparent first company. About The Position: This position is for a Part-Time/Contract Shopify ...
Remote Travel: 2-4 times per year for team meetings You give so much of yourself to your work-and ... Oversees the Freshdesk client support function, managing both internal and external support for ...
Remote Travel: 2-4 times per year for team meetings You give so much of yourself to your work-and ... Oversees the Freshdesk client support function, managing both internal and external support for ...
Customer Service Support Representative
$17.50 - $22.25/hr
Experience with Zendesk, Salesforce, Freshdesk, or similar CRM tools * Previous remote customer support experience * Experience supporting US-based customers Work Environment * Fully remote role ...
Customer Service Support Representative
$17.50 - $22.25/hr
Experience with Zendesk, Salesforce, Freshdesk, or similar CRM tools * Previous remote customer support experience * Experience supporting US-based customers Work Environment * Fully remote role ...
Technology Success Advocate
$65K - $85K/yr
... remote access, systems imaging, virus/malware removal, and productivity applications (Office 365, Google Apps, Adobe, Okta, Zoom, etc.) * Working knowledge of ticketing platforms (Freshdesk preferred ...
Technology Success Advocate
$65K - $85K/yr
... remote access, systems imaging, virus/malware removal, and productivity applications (Office 365, Google Apps, Adobe, Okta, Zoom, etc.) * Working knowledge of ticketing platforms (Freshdesk preferred ...
Customer Support Specialist
Los Angeles, CA · Remote
$25/hr
... Freshdesk, HubSpot, etc.). * Empathy-driven, solution-focused, and calm under pressure. * Ability to multitask and work independently in a remote setting. * Reliable internet connection and a quiet ...
Customer Support Specialist
Los Angeles, CA · Remote
$25/hr
... Freshdesk, HubSpot, etc.). * Empathy-driven, solution-focused, and calm under pressure. * Ability to multitask and work independently in a remote setting. * Reliable internet connection and a quiet ...
Customer Support Associate (Remote)
Boston, MA · Remote
$18 - $24.50/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Experience with support tools such as Jira, Zendesk, Freshdesk, ServiceNow, or similar ticketing ...
Quick apply
Customer Support Associate (Remote)
Boston, MA · Remote
$18 - $24.50/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Experience with support tools such as Jira, Zendesk, Freshdesk, ServiceNow, or similar ticketing ...
Contact Center Agent II (Remote)
Edgewater, FL · On-site +1
$14 - $19/hr
Acting as a liaison via Freshdesk between customers and sellers on behalf of the company. * Refills ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...
Contact Center Agent II (Remote)
Edgewater, FL · On-site +1
$14 - $19/hr
Acting as a liaison via Freshdesk between customers and sellers on behalf of the company. * Refills ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...
Contact Center Agent II (Remote)
$16.75 - $22.50/hr
Acting as a liaison via Freshdesk between customers and sellers on behalf of the company. * Refills ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...
Contact Center Agent II (Remote)
$16.75 - $22.50/hr
Acting as a liaison via Freshdesk between customers and sellers on behalf of the company. * Refills ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...
Systems Support Lead (Remote)
Atlanta, GA · On-site +1
Proficient in Excel and standard collaboration tools; experience with ticketing systems (e.g., Zendesk, Freshdesk) a plus. Work Hours * This is a fully remote role with standard working hours Monday ...
Systems Support Lead (Remote)
Atlanta, GA · On-site +1
Proficient in Excel and standard collaboration tools; experience with ticketing systems (e.g., Zendesk, Freshdesk) a plus. Work Hours * This is a fully remote role with standard working hours Monday ...
Diamontronics: Customer Service Representative
$18 - $24/hr
Familiarity with CRM systems (Zendesk, Salesforce Service Cloud, Freshdesk, etc.) is beneficial ... Remote work flexibility. * Opportunities for training, career development, and internal promotion.
Diamontronics: Customer Service Representative
$18 - $24/hr
Familiarity with CRM systems (Zendesk, Salesforce Service Cloud, Freshdesk, etc.) is beneficial ... Remote work flexibility. * Opportunities for training, career development, and internal promotion.
Proven experience managing remote/offshore teams * Strong English communication (verbal + written) * Experience with: * Customer support platforms (e.g., Zendesk, Freshdesk, Salesforce Service Cloud)
Proven experience managing remote/offshore teams * Strong English communication (verbal + written) * Experience with: * Customer support platforms (e.g., Zendesk, Freshdesk, Salesforce Service Cloud)
Technical Product Support Specialist
New York, NY · On-site +1
$80K - $90K/yr
Fully remote, with Silicon Valley roots and team members in over 20 states, Zignal serves customers ... Experience with ticketing and support software such as JIRA, Zendesk, Freshdesk, or similar tools.
Technical Product Support Specialist
New York, NY · On-site +1
$80K - $90K/yr
Fully remote, with Silicon Valley roots and team members in over 20 states, Zignal serves customers ... Experience with ticketing and support software such as JIRA, Zendesk, Freshdesk, or similar tools.
Customer Support Team Lead
Atlanta, GA · Remote
... Freshdesk). * Excellent proactive communication and cross-functional collaboration skills ... Flexible PTO and remote-first work environment * Professional development and leadership training
Quick apply
Customer Support Team Lead
Atlanta, GA · Remote
... Freshdesk). * Excellent proactive communication and cross-functional collaboration skills ... Flexible PTO and remote-first work environment * Professional development and leadership training
... Freshdesk). * Excellent proactive communication and cross-functional collaboration skills ... Flexible PTO and remote-first work environment * Professional development and leadership training
... Freshdesk). * Excellent proactive communication and cross-functional collaboration skills ... Flexible PTO and remote-first work environment * Professional development and leadership training
Freshdesk Remote information
See salary details
$25 - $25.83
0% of jobs
$25.83 - $26.66
0% of jobs
$26.66 - $27.49
0% of jobs
$27.49 - $28.32
0% of jobs
$28.32 - $29.15
0% of jobs
$29.15 - $29.98
18% of jobs
$30.06 is the 25th percentile. Wages below this are outliers.
$29.98 - $30.81
71% of jobs
$30.81 - $31.64
3% of jobs
$31.64 - $32.47
2% of jobs
$32.47 - $33.30
3% of jobs
$33.30 - $34.13
2% of jobs
$25
$30
$34
How much do freshdesk remote jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for freshdesk remote in the United States is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.05 and $30.05 per hour, depending on experience, location, and employer.
What skills and qualifications are needed to thrive as a Freshdesk Remote support agent?
To thrive as a Freshdesk Remote Support Agent, you need strong problem-solving abilities, customer service skills, and a solid understanding of help desk operations, typically backed by experience in tech support or customer service roles. Familiarity with Freshdesk ticketing software, CRM systems, and basic troubleshooting tools is essential. Excellent communication, patience, and the ability to work independently set top performers apart. These skills ensure timely and effective customer resolutions, leading to higher satisfaction and efficient remote support operations.
What is the difference between Freshdesk Remote vs Freshdesk Support Agent?
| Aspect | Freshdesk Remote | Freshdesk Support Agent |
|---|---|---|
| Credentials | Customer support experience, basic technical skills | Customer support experience, technical troubleshooting skills |
| Work Environment | Remote, home-based | Remote or office-based, depending on employer |
| Industry Usage | Customer service, tech support roles | Customer support, technical support roles |
| Common Search Intent | Remote customer support jobs using Freshdesk | Support agent roles using Freshdesk platform |
Freshdesk Remote refers to a remote position working with the Freshdesk platform, often focusing on customer service tasks. Freshdesk Support Agent is a role that involves providing support via Freshdesk, which can be remote or on-site. Both roles require customer support skills, but the Support Agent may need more technical troubleshooting knowledge. The main difference lies in the job scope and environment, with Freshdesk Remote emphasizing remote work flexibility.
What is a Freshdesk Remote?
Freshdesk remote jobs are positions offered by Freshdesk (part of Freshworks), or roles that involve using the Freshdesk customer support platform, which can be performed entirely from a remote location. These jobs typically include customer support representatives, technical support specialists, and implementation consultants who use Freshdesk’s cloud-based software to assist customers, resolve issues, and manage support tickets. Remote employees use internet-connected devices to access Freshdesk tools and communicate with customers and colleagues online. This setup allows for flexible work environments and the ability to work from home or anywhere with a reliable internet connection.
How does a Freshdesk Remote role typically collaborate with other team members to resolve customer issues?
In a Freshdesk Remote position, you will often collaborate closely with cross-functional teams such as product development, engineering, and sales to resolve complex customer issues. Communication is primarily handled through digital channels like email, chat, and video calls. Sharing detailed case notes and updates in the Freshdesk system ensures everyone stays informed and can contribute to finding solutions. Regular virtual meetings and collaboration tools help remote teams stay aligned and maintain high-quality customer support.
More about Freshdesk Remote jobs
What cities are hiring for Freshdesk Remote jobs? Cities with the most Freshdesk Remote job openings:
What are the most commonly searched types of Freshdesk jobs? The most popular types of Freshdesk jobs are:
What states have the most Freshdesk Remote jobs? States with the most job openings for Freshdesk Remote jobs include:
What job categories do people searching Freshdesk Remote jobs look for? The top searched job categories for Freshdesk Remote jobs are:
Job description
We need one Senior Jira Architect for data migration from Freshdesk to Jira service management. Can you please get us a really good resource?
US Citizen, Green card
Remote
6 months possible ext.
Project Plan:
The migration project encompasses the transfer of data, configuration settings, workflows, and integrations from Freshdesk to Jira Service Management. It involves careful planning, execution, and testing to ensure a smooth transition with minimal disruption to ongoing operations.
US Citizen, Green card
Remote
6 months possible ext.
Project Plan:
The migration project encompasses the transfer of data, configuration settings, workflows, and integrations from Freshdesk to Jira Service Management. It involves careful planning, execution, and testing to ensure a smooth transition with minimal disruption to ongoing operations.
About Xforia
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