Customer Service Representative
$15.50 - $21.25/hr
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Representative
$15.50 - $21.25/hr
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Representative
$42K - $48K/yr
Kearny Mesa Toyota, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Representative
$42K - $48K/yr
Kearny Mesa Toyota, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Coordinator
$17 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$17 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$17.75 - $23.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$17.75 - $23.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator for our Gilroy branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator for our Gilroy branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Blountville, TN · On-site
$14 - $18.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Blountville, TN · On-site
$14 - $18.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$17.75 - $23.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$17.75 - $23.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$16.75 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$16.75 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$16.50 - $21.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$16.50 - $21.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator for our Gilroy branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator for our Gilroy branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator - 2nd Shift
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator - 2nd Shift
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Representative
$15.50 - $21.25/hr
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Representative
$15.50 - $21.25/hr
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Representative
Tempe, AZ · On-site
$15.75 - $21.25/hr
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
Customer Service Representative
Tempe, AZ · On-site
$15.75 - $21.25/hr
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer ... The Customer Service Representative supports the dealership by working alongside sales, service ...
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator - 2nd Shift
Lancaster, PA · On-site
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator - 2nd Shift
Lancaster, PA · On-site
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$19.52 - $24.38/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$19.52 - $24.38/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator - 2nd Shift
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator - 2nd Shift
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Atlanta, GA · On-site
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Atlanta, GA · On-site
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$28.50/hr
A Penske Customer Service Coordinator for our Kent branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$28.50/hr
A Penske Customer Service Coordinator for our Kent branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...
Penske Customer Service Representative information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do penske customer service representative jobs pay per hour?
As of May 28, 2026, the average hourly pay for penske customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Penske Customer Service Representative, and why are they important?
To thrive as a Penske Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and basic Microsoft Office applications is typically required. Outstanding interpersonal skills, patience, and a proactive attitude help candidates deliver top-tier service and manage challenging situations. These skills and qualities are essential for ensuring customer satisfaction and efficient operations in a fast-paced rental and logistics environment.
What does a typical day look like for a Penske Customer Service Representative, and how do they interact with other team members?
A typical day for a Penske Customer Service Representative involves assisting customers with rental inquiries, processing reservations, handling returns, and addressing customer concerns both in person and over the phone. You will frequently collaborate with location managers, maintenance teams, and other representatives to ensure a smooth rental process and high-quality service. This role requires strong communication skills, adaptability, and the ability to multitask in a fast-paced environment. Teamwork is essential, as you often coordinate schedules, vehicle availability, and customer needs to deliver the best experience possible.
What does a Penske Customer Service Representative do?
A Penske Customer Service Representative assists customers with their rental and leasing needs, provides information about Penske's products and services, and ensures a positive customer experience. They handle inquiries, process rental agreements, address concerns, and help resolve any issues that may arise during the rental process. Additionally, they may assist with billing, scheduling, and coordinating vehicle pickups and returns. The role requires strong communication skills, attention to detail, and a customer-focused attitude.
What is the difference between Penske Customer Service Representative vs Penske Service Technician?
| Aspect | Penske Customer Service Representative | Penske Service Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical certifications or ASE certifications often preferred |
| Work Environment | Office setting, customer-facing roles, call centers | Garage or workshop, hands-on vehicle repair and maintenance |
| Employer & Industry Usage | Used in logistics, transportation, and rental services | Used in vehicle maintenance, repair, and fleet management |
The Penske Customer Service Representative primarily handles customer interactions, inquiries, and administrative tasks in a service-oriented environment. In contrast, the Penske Service Technician focuses on vehicle repairs and maintenance, requiring technical skills and certifications. Both roles are essential in the transportation industry but differ significantly in daily responsibilities and skill requirements.
More about Penske Customer Service Representative jobs
What cities are hiring for Penske Customer Service Representative jobs? Cities with the most Penske Customer Service Representative job openings:
What states have the most Penske Customer Service Representative jobs? States with the most job openings for Penske Customer Service Representative jobs include:
What job categories do people searching Penske Customer Service Representative jobs look for? The top searched job categories for Penske Customer Service Representative jobs are:
- Front End Customer Service Representative
- Clerical Customer Service
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$15.50 - $21.25/hr
Other
Medical, Dental, Vision, Retirement
Posted 22 days ago
Penske Automotive Group rating
7.2
Based on 73 frontline employees who took The Breakroom Quiz
168th of 335 rated logistics
Job description
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and teamwork as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.
WHAT WE HAVE TO OFFER
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Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
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Proudly named to Glassdoor's Best Places to Work
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Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
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Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
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Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
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Genuine interest in providing an exceptional customer experience.
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Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
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Excellent communication, interpersonal and organizational skills.
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Strong work ethic with the ability to work in a fast-paced, results-driven environment.
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Exceptional attention to detail.
WHAT YOU CAN BRING TO THE TABLE
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Commitment: Ensure our customers have a world-class car-buying experience at every step along their ownership journey.
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Excellence: Provide an unparalleled level of technical expertise to help customers with comprehensive knowledge of available products and services.
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Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
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Technical Expertise: Understand and use MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Req Number: 36277
Position Code: 782801
Type: Full-time
Dealership: Penske Rapid Repair - Arizona
Location Address: 8030 South Autoplex Loop
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
What Penske Automotive Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Penske Automotive
Sourced by ZipRecruiter
About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.
Industry
Automobile dealers
Company size
10,000+ Employees
Headquarters location
Bloomfield Hills, MI, US