Austin, TX · On-site
$16.75 - $22.25/hr
Austin, TX Experience: Entry level Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...
Austin, TX · On-site
$16.75 - $22.25/hr
Austin, TX Experience: Entry level Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...
Austin, TX · On-site
$16.75 - $22.25/hr
Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...
Austin, TX · On-site
$16.75 - $22.25/hr
Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...
$16.75 - $22.25/hr
Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...
$16.75 - $22.25/hr
Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... live chat throughout the entire customer journey * Assist ROKA customers with various inquiries ...
This is an excellent entry-level opportunity for recent graduates and early-career professionals ... Contact prospective customers through phone, email, website inquiries, live chat, and social media
This is an excellent entry-level opportunity for recent graduates and early-career professionals ... Contact prospective customers through phone, email, website inquiries, live chat, and social media
This is an excellent entry-level opportunity for recent graduates and early-career professionals ... Contact prospective customers through phone, email, website inquiries, live chat, and social media
This is an excellent entry-level opportunity for recent graduates and early-career professionals ... Contact prospective customers through phone, email, website inquiries, live chat, and social media
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Midland, TX · On-site
$15.25 - $19.75/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Midland, TX · On-site
$15.25 - $19.75/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Midland, TX · On-site
$15.25 - $19.75/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
New
Midland, TX · On-site
$15.25 - $19.75/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
New
Richardson, TX · On-site
$14 - $18.25/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Richardson, TX · On-site
$14 - $18.25/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Richardson, TX · On-site
$14 - $18.25/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Richardson, TX · On-site
$14 - $18.25/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
Rowlett, TX · On-site
$14 - $18/hr
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone
San Antonio, TX · On-site
$14.50 - $19.75/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
San Antonio, TX · On-site
$14.50 - $19.75/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
San Antonio, TX · On-site
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
San Antonio, TX · On-site
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
$14.50 - $19.50/hr
Position Overview The Customer Service Representative position is an entry-level role that engages ... Serve as the first point of contact for customers via phone, email, live chat, and CRM systems in a ...
Houston, TX · On-site +1
$15.25 - $20.75/hr
Handle inbound and outbound communications (email, chat, or phone) * Clearly explain benefit plans ... Daily Live Coaching Sessions - Stay motivated and up to date with proven sales techniques. Ready to ...
Houston, TX · On-site +1
$15.25 - $20.75/hr
Handle inbound and outbound communications (email, chat, or phone) * Clearly explain benefit plans ... Daily Live Coaching Sessions - Stay motivated and up to date with proven sales techniques. Ready to ...
$15.25 - $19.25/hr
... live chat * Listen to customers, understand their needs, and resolve customer issues * Escalate ... This is an entry-level position that offers on-the-job paid training. Schedules vary by site and ...
$15.25 - $19.25/hr
... live chat * Listen to customers, understand their needs, and resolve customer issues * Escalate ... This is an entry-level position that offers on-the-job paid training. Schedules vary by site and ...
$12.99 - $14.01
5% of jobs
$14.01 - $15.03
9% of jobs
$15.03 - $16.04
10% of jobs
$16.05 is the 25th percentile. Wages below this are outliers.
$16.04 - $17.06
27% of jobs
$17.06 - $18.08
19% of jobs
$18.62 is the 75th percentile. Wages above this are outliers.
$18.08 - $19.10
9% of jobs
$19.10 - $20.12
6% of jobs
$20.12 - $21.13
5% of jobs
$21.13 - $22.15
3% of jobs
$22.15 - $23.17
4% of jobs
$23.17 - $24.19
2% of jobs
$12
$17
$24
A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.
To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.
An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.
$16.75 - $22.25/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Location: Austin, TX
Experience: Entry level
Commitment: Full-time
Welcome to ROKA - an independent performance eyewear brand born in Austin, Texas. We've redefined what everyday eyewear can be by infusing cutting-edge sport performance technology into prescription glasses and sunglasses built for real life. Whether you're training, running, cycling, or tackling your daily grind; if you move, we've built eyewear that moves with you.
ROKA is looking to add an entry level Customer Experience Specialist with the ability and passion to join our existing team and help take our Customer Experience to the next level.
Responsibilities:
Must Haves:
Work Location:
ROKA is located in Austin, TX, USA. The Company is on a hybrid work schedule. Candidates must be prepared to work on-site as often as needed per the Department's business needs. Remote candidates will not be considered for this position.
Benefits Include:
Sourced by ZipRecruiter
Sporting product manufacturing
51 - 200 Employees
Austin, TX, US
2013
