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Facebook Chat Jobs (NOW HIRING)

Aston Pawnshop

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Social Media Specialist

Aston, PA · On-site

$20 - $25/hr

Facebook Marketplace Management * Create, edit, and maintain product listings on Facebook ... Answer customer questions via phone, email, chat, and social media. * Maintain a professional and ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...

Intelligent Grind Promotions

Street Team

Houston, TX · On-site

Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...

Intelligent Grind Promotions

Street Team

Austin, TX · On-site

Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...

Intelligent Grind Promotions

Street Team

Dallas, TX · On-site

Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...

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All JobsFacebook Chat Jobs

Facebook Chat information

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and familiarity with chat platforms or customer service software. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Applying through company websites or job boards and demonstrating strong written communication can help secure a position.

What are some common challenges faced by Facebook Chat Support Agents, and how can they overcome them?

Facebook Chat Support Agents often encounter challenges such as managing high volumes of inquiries, handling frustrated or upset users, and staying updated with frequent platform changes. To overcome these, agents benefit from strong multitasking skills, empathy, and continuous learning through regular training. Collaborating closely with team members and supervisors can also help resolve complex issues and ensure consistent service quality. Effective time management and utilizing internal knowledge bases are key strategies for success in this fast-paced role.

What is the difference between Facebook Chat vs Customer Service Representative?

AspectFacebook ChatCustomer Service Representative
CredentialsNone required, familiarity with social media platformsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, digital platform-basedOffice or call center, in-person or remote
Industry UsageUsed by businesses for online engagement and supportUsed across various industries for direct customer interaction
Primary RoleResponding to customer inquiries via Facebook MessengerHandling customer issues, providing information, resolving complaints

Facebook Chat involves managing customer interactions through social media messaging, often requiring quick responses and familiarity with social platforms. Customer Service Representatives handle a broader range of customer issues across multiple channels, with a focus on problem-solving and communication skills. While Facebook Chat is a specific tool used within customer service roles, the two are related but distinct in scope and responsibilities.

How can I make 2000 a week working from home?

Earning $2000 a week working from home through Facebook Chat roles typically requires high-volume customer service or social media management positions, which may pay hourly or per project. Developing strong communication skills, familiarity with social media tools, and consistent work hours can help increase earnings, but such income levels often involve multiple clients or advanced roles with specialized skills.

Are online chat jobs real?

Online chat jobs, including roles like Facebook chat support, are legitimate positions where workers assist customers via live messaging platforms. These jobs often require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the legitimacy of employers before applying.

How to tell if a job on Facebook is real?

A real Facebook Chat job typically involves communication skills, customer service, or support tasks, and is often posted by verified companies or official pages. Check for legitimate contact information, clear job descriptions, and avoid roles that require upfront payments or seem too good to be true. Verifying the company's online presence and researching reviews can also help confirm authenticity.

What are Facebook Chat jobs?

Facebook Chat jobs typically involve managing and responding to messages on Facebook Messenger for a business or organization. This can include customer service, answering inquiries, providing support, or engaging with clients to build relationships. People in these roles are expected to communicate clearly, resolve issues efficiently, and maintain a positive brand image. Some positions may require multitasking, using chatbots, or working with other social media platforms as well.

What are the key skills and qualifications needed to thrive as a Facebook Chat Support Specialist, and why are they important?

To excel as a Facebook Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat support platforms, and basic troubleshooting tools is typically required. Outstanding empathy, patience, and the ability to multitask help you connect with customers and resolve their issues efficiently. These skills ensure high-quality, responsive customer service and contribute to positive brand reputation and customer satisfaction.
More about Facebook Chat jobs
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What states have the most Facebook Chat jobs? States with the most job openings for Facebook Chat jobs include:
What job categories do people searching Facebook Chat jobs look for? The top searched job categories for Facebook Chat jobs are:
Facebook Chat jobs near you
Social Media Manager - Chat Sports

Social Media Manager - Chat Sports

Chat Sports

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started with just 3 shows in 2019 has exploded into 51 shows and 50 million+ monthly viewers. Our mission is simple: inform and entertain by delivering unfiltered, high-energy content for the most passionate fans in sports. If you apply, please familiarize yourself with our shows on YouTube that can be found here.

The opportunity:
We’re looking for a driven, creative, and strategic Social Media Manager to own and elevate our brand presence across X, Instagram, TikTok, and Facebook. This is a high-impact leadership role where you will lead company-wide social strategy while rolling up your sleeves as an individual contributor.
You’ll work hand-in-hand with our CEO and Chief Product Officer and with the hosts of our 50+ YouTube shows to turn every episode, highlight, and breaking story into viral moments that grow our audience and strengthen fan loyalty. If you’ve successfully run social media for a major sports media brand, competitor network, or high-growth digital entertainment company, this is your chance to join one of the fastest-moving teams in sports media.

** Location: This is an in-office role at our 11,000 sq. ft, 16- studio Dallas, TX HQ. **

Key responsibilities:
- Drive Brand Awareness & Growth: Develop and execute comprehensive social media strategies to significantly increase brand awareness, follower growth, engagement, and reach on X, Instagram, TikTok, and Facebook
- Content Marketing for 50+ YouTube Shows: Partner closely with on-air hosts, producers, and talent across our expanding lineup of team-specific shows (NFL, NBA, college football). Create, schedule, and optimize promotional campaigns, clip distribution, teasers, live reactions, and cross-platform content to market individual shows and their hosts on company, show-specific, and personal social channels
- Lead Company-Wide Social Strategy: Own the overall social media vision for Chat Sports. Set platform-specific goals, content calendars, posting cadences, and performance benchmarks. Stay ahead of platform algorithm changes, emerging trends, and best practices in sports and entertainment social media
- Team Leadership & Management: Lead and develop a small, high-performing social media team. Provide hands-on coaching, content feedback, and performance reviews while fostering a collaborative, fast-paced culture
- Individual Contributor Excellence: Actively create original social content (copy, graphics, short-form video edits, captions, polls, and live sessions), monitor real-time trends and conversations, engage directly with fans, and manage community responses during live shows and major sports events
- Performance Tracking & Optimization: Analyze key metrics (reach, engagement, conversions, audience growth) across all platforms using native analytics and third-party tools. Turn insights into actionable strategies that continuously improve results
- Cross-Functional Collaboration: Work seamlessly with video production, on-air talent, editorial, and marketing teams to ensure social content aligns with live streams, breaking news, and overall brand voice

What you bring (Required qualifications):
- 4+ years of professional experience in social media strategy and execution at a sports media company or a major national brand in entertainment/sports
- Proven track record of growing audiences and driving measurable brand awareness on X, Instagram, TikTok, and Facebook in a fast-paced digital media environment
- Experience working with podcasters or video-first content creators/YouTube talent
- Strong leadership experience managing a small team while still thriving as a high-output individual contributor
- Expert-level knowledge of social media best practices, trends, algorithms, and tools (including scheduling platforms, analytics dashboards, and creative software like CapCut, Adobe Premiere, Photoshop, or Canva)
- Passion for sports (NFL, NBA, college football) and a strong understanding of fan culture, memes, live events, and real-time engagement
- Excellent writing, copywriting, and creative storytelling skills with the ability to capture Chat Sports’ energetic, conversational, and fan-first voice
- Ability to thrive in a dynamic, deadline-driven environment with flexible hours (including evenings, weekends, and live sports coverage)

Preferred qualifications:
- Experience in sports media, sports gambling, fantasy sports, or live sports streaming environments.
- Bachelor’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
- Portfolio of successful social campaigns with measurable results (growth charts, engagement rates, case studies)

What you get:
- The opportunity to grow our brand voice and reach outside of YouTube and take your best ideas and social media strategies and out them to work at scale
- Competitive salary + full benefits (health, dental, vision, 401k, PTO)
- Daily team lunches on us - because nobody creates top sports content on an empty stomach
- A high-energy, collaborative environment filled with big personalities and big ideas

How to Apply:
Submit your resume and a strong cover letter explaining why you’re the right fit, along with:
- Links to your best social media campaigns or posts
- Links to your social media profiles or accounts you’ve previously managed

Apply right here in this post. Expect multiple rounds of interviews and the opportunity to put together a presentation for your plan and vision for the role. 

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