Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started ... and Facebook. This is a high-impact leadership role where you will lead company-wide social ...
Quick apply
Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started ... and Facebook. This is a high-impact leadership role where you will lead company-wide social ...
Quick apply
Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started ... and Facebook. This is a high-impact leadership role where you will lead company-wide social ...
Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started ... and Facebook. This is a high-impact leadership role where you will lead company-wide social ...
Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started ... and Facebook. This is a high-impact leadership role where you will lead company-wide social ...
New York, NY · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Specialist to join our team ... Familiarity with social media and other customer service channels (e.g., Twitter, Facebook, etc.
Quick apply
New York, NY · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Specialist to join our team ... Familiarity with social media and other customer service channels (e.g., Twitter, Facebook, etc.
New York, NY · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Specialist to join our team ... Familiarity with social media and other customer service channels (e.g., Twitter, Facebook, etc.
Quick apply
New York, NY · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Specialist to join our team ... Familiarity with social media and other customer service channels (e.g., Twitter, Facebook, etc.
Dallas, TX · On-site
$122K - $124K/yr
This is a full-time role working from the Chat Sports HQ in Dallas, TX. Chat Sports has continued ... YouTube, Facebook, TikTok) with an eye for what blows up engagement - NFL knowledge runs deep ...
Quick apply
Dallas, TX · On-site
$122K - $124K/yr
This is a full-time role working from the Chat Sports HQ in Dallas, TX. Chat Sports has continued ... YouTube, Facebook, TikTok) with an eye for what blows up engagement - NFL knowledge runs deep ...
Dallas, TX · On-site
$122K - $124K/yr
This is a full-time role working from the Chat Sports HQ in Dallas, TX. Chat Sports has continued ... YouTube, Facebook, TikTok) with an eye for what blows up engagement - NFL knowledge runs deep ...
Dallas, TX · On-site
$122K - $124K/yr
This is a full-time role working from the Chat Sports HQ in Dallas, TX. Chat Sports has continued ... YouTube, Facebook, TikTok) with an eye for what blows up engagement - NFL knowledge runs deep ...
Champion AI/ML integration into user-facing integrity experiences, particularly the chat experience ... When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram ...
Champion AI/ML integration into user-facing integrity experiences, particularly the chat experience ... When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram ...
Brea, CA · On-site
$16.50 - $22.50/hr
Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product ... Facebook, and X (Twitter) to ensure a consistent brand voice & customer experience. * Technical ...
Quick apply
Brea, CA · On-site
$16.50 - $22.50/hr
Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product ... Facebook, and X (Twitter) to ensure a consistent brand voice & customer experience. * Technical ...
Mcallen, TX · On-site
$14.25 - $19/hr
Roles and Responsibilities: • Gubagoo: o Manage website chat for sales and service departments. o ... Facebook comments and messages on Tecobi ads. o Answer customer questions and gather contact ...
Mcallen, TX · On-site
$14.25 - $19/hr
Roles and Responsibilities: • Gubagoo: o Manage website chat for sales and service departments. o ... Facebook comments and messages on Tecobi ads. o Answer customer questions and gather contact ...
Roles and Responsibilities: · Gubagoo: o Manage website chat for sales and service departments. o ... Facebook comments and messages on Tecobi ads. o Answer customer questions and gather contact ...
Roles and Responsibilities: · Gubagoo: o Manage website chat for sales and service departments. o ... Facebook comments and messages on Tecobi ads. o Answer customer questions and gather contact ...
Gubagoo: o Manage website chat for sales and service departments. o During chat must gather ... Tecobi: o Manage Facebook comments and messages on Tecobi ads. o Answer customer questions and ...
Gubagoo: o Manage website chat for sales and service departments. o During chat must gather ... Tecobi: o Manage Facebook comments and messages on Tecobi ads. o Answer customer questions and ...
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...
Quick apply
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...
Quick apply
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Comprehending the ins and outs of social media advertising, like Facebook & TikTok * Come up with ...
Madison, WI · On-site
$14.50 - $18.25/hr
We invite you to apply so that we can arrange a phone chat to talk further! -Alyssa (Hiring Manager) Check out our Facebook page! Job Type: Full-time Benefits: * Employee discount * Flexible schedule
Quick apply
Madison, WI · On-site
$14.50 - $18.25/hr
We invite you to apply so that we can arrange a phone chat to talk further! -Alyssa (Hiring Manager) Check out our Facebook page! Job Type: Full-time Benefits: * Employee discount * Flexible schedule
... engage in Chat via AAA.com. • Address Changes, Duplicate Card Requests, and Account Login ... Facebook: www.facebook.com/aaahoosier Company Website : www.hoosier.aaa.com
... engage in Chat via AAA.com. • Address Changes, Duplicate Card Requests, and Account Login ... Facebook: www.facebook.com/aaahoosier Company Website : www.hoosier.aaa.com
Austin, TX · On-site
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Austin, TX · On-site
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Austin, TX · On-site
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Austin, TX · On-site
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Houston, TX · On-site
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Houston, TX · On-site
Active on all social media Twitter, Facebook, Instagram, Snap Chat, etc. * Reliable transportation. * Genre tastemaker, musically inclined and hip to new upcoming hip-hop talent. * Sociable, outgoing ...
Madison, WI · On-site
$16/hr
I, Alyssa, the hiring manager, look forward to arranging a chat with you to learn more about your ... In person Check out their Facebook Page! Kaylee's Garden
Quick apply
Madison, WI · On-site
$16/hr
I, Alyssa, the hiring manager, look forward to arranging a chat with you to learn more about your ... In person Check out their Facebook Page! Kaylee's Garden
| Aspect | Facebook Chat | Customer Service Representative |
|---|---|---|
| Credentials | None required, familiarity with social media platforms | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Remote, digital platform-based | Office or call center, in-person or remote |
| Industry Usage | Used by businesses for online engagement and support | Used across various industries for direct customer interaction |
| Primary Role | Responding to customer inquiries via Facebook Messenger | Handling customer issues, providing information, resolving complaints |
Facebook Chat involves managing customer interactions through social media messaging, often requiring quick responses and familiarity with social platforms. Customer Service Representatives handle a broader range of customer issues across multiple channels, with a focus on problem-solving and communication skills. While Facebook Chat is a specific tool used within customer service roles, the two are related but distinct in scope and responsibilities.
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started with just 3 shows in 2019 has exploded into 51 shows and 50 million+ monthly viewers. Our mission is simple: inform and entertain by delivering unfiltered, high-energy content for the most passionate fans in sports. If you apply, please familiarize yourself with our shows on YouTube that can be found here.
The opportunity:
We’re looking for a driven, creative, and strategic Social Media Manager to own and elevate our brand presence across X, Instagram, TikTok, and Facebook. This is a high-impact leadership role where you will lead company-wide social strategy while rolling up your sleeves as an individual contributor.
You’ll work hand-in-hand with our CEO and Chief Product Officer and with the hosts of our 50+ YouTube shows to turn every episode, highlight, and breaking story into viral moments that grow our audience and strengthen fan loyalty. If you’ve successfully run social media for a major sports media brand, competitor network, or high-growth digital entertainment company, this is your chance to join one of the fastest-moving teams in sports media.
** Location: This is an in-office role at our 11,000 sq. ft, 16- studio Dallas, TX HQ. **
Key responsibilities:
- Drive Brand Awareness & Growth: Develop and execute comprehensive social media strategies to significantly increase brand awareness, follower growth, engagement, and reach on X, Instagram, TikTok, and Facebook
- Content Marketing for 50+ YouTube Shows: Partner closely with on-air hosts, producers, and talent across our expanding lineup of team-specific shows (NFL, NBA, college football). Create, schedule, and optimize promotional campaigns, clip distribution, teasers, live reactions, and cross-platform content to market individual shows and their hosts on company, show-specific, and personal social channels
- Lead Company-Wide Social Strategy: Own the overall social media vision for Chat Sports. Set platform-specific goals, content calendars, posting cadences, and performance benchmarks. Stay ahead of platform algorithm changes, emerging trends, and best practices in sports and entertainment social media
- Team Leadership & Management: Lead and develop a small, high-performing social media team. Provide hands-on coaching, content feedback, and performance reviews while fostering a collaborative, fast-paced culture
- Individual Contributor Excellence: Actively create original social content (copy, graphics, short-form video edits, captions, polls, and live sessions), monitor real-time trends and conversations, engage directly with fans, and manage community responses during live shows and major sports events
- Performance Tracking & Optimization: Analyze key metrics (reach, engagement, conversions, audience growth) across all platforms using native analytics and third-party tools. Turn insights into actionable strategies that continuously improve results
- Cross-Functional Collaboration: Work seamlessly with video production, on-air talent, editorial, and marketing teams to ensure social content aligns with live streams, breaking news, and overall brand voice
What you bring (Required qualifications):
- 4+ years of professional experience in social media strategy and execution at a sports media company or a major national brand in entertainment/sports
- Proven track record of growing audiences and driving measurable brand awareness on X, Instagram, TikTok, and Facebook in a fast-paced digital media environment
- Experience working with podcasters or video-first content creators/YouTube talent
- Strong leadership experience managing a small team while still thriving as a high-output individual contributor
- Expert-level knowledge of social media best practices, trends, algorithms, and tools (including scheduling platforms, analytics dashboards, and creative software like CapCut, Adobe Premiere, Photoshop, or Canva)
- Passion for sports (NFL, NBA, college football) and a strong understanding of fan culture, memes, live events, and real-time engagement
- Excellent writing, copywriting, and creative storytelling skills with the ability to capture Chat Sports’ energetic, conversational, and fan-first voice
- Ability to thrive in a dynamic, deadline-driven environment with flexible hours (including evenings, weekends, and live sports coverage)
Preferred qualifications:
- Experience in sports media, sports gambling, fantasy sports, or live sports streaming environments.
- Bachelor’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
- Portfolio of successful social campaigns with measurable results (growth charts, engagement rates, case studies)
What you get:
- The opportunity to grow our brand voice and reach outside of YouTube and take your best ideas and social media strategies and out them to work at scale
- Competitive salary + full benefits (health, dental, vision, 401k, PTO)
- Daily team lunches on us - because nobody creates top sports content on an empty stomach
- A high-energy, collaborative environment filled with big personalities and big ideas
How to Apply:
Submit your resume and a strong cover letter explaining why you’re the right fit, along with:
- Links to your best social media campaigns or posts
- Links to your social media profiles or accounts you’ve previously managed
Apply right here in this post. Expect multiple rounds of interviews and the opportunity to put together a presentation for your plan and vision for the role.
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11 - 50 Employees
San Francisco, CA, US
2012