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Facebook Chat Jobs in Georgia (NOW HIRING)

eth

Retail Design and Sales Consultant

Kennesaw, GA

... Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own ...

eth

Retail Design and Sales Consultant

Buford, GA · On-site

... Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own ...

eth

Retail Design and Sales Consultant

Buford, GA

... Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own ...

eth

Retail Design and Sales Consultant

Kennesaw, GA

... Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own ...

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Facebook Chat information

What are some common challenges faced by Facebook Chat support agents, and how can they overcome them?

Facebook Chat Support Agents often encounter challenges such as managing high volumes of inquiries, handling frustrated or upset users, and staying updated with frequent platform changes. To overcome these, agents benefit from strong multitasking skills, empathy, and continuous learning through regular training. Collaborating closely with team members and supervisors can also help resolve complex issues and ensure consistent service quality. Effective time management and utilizing internal knowledge bases are key strategies for success in this fast-paced role.

What is the difference between Facebook Chat vs Customer Service Representative?

AspectFacebook ChatCustomer Service Representative
CredentialsNone required, familiarity with social media platformsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, digital platform-basedOffice or call center, in-person or remote
Industry UsageUsed by businesses for online engagement and supportUsed across various industries for direct customer interaction
Primary RoleResponding to customer inquiries via Facebook MessengerHandling customer issues, providing information, resolving complaints

Facebook Chat involves managing customer interactions through social media messaging, often requiring quick responses and familiarity with social platforms. Customer Service Representatives handle a broader range of customer issues across multiple channels, with a focus on problem-solving and communication skills. While Facebook Chat is a specific tool used within customer service roles, the two are related but distinct in scope and responsibilities.

What are Facebook Chat jobs?

Facebook Chat jobs typically involve managing and responding to messages on Facebook Messenger for a business or organization. This can include customer service, answering inquiries, providing support, or engaging with clients to build relationships. People in these roles are expected to communicate clearly, resolve issues efficiently, and maintain a positive brand image. Some positions may require multitasking, using chatbots, or working with other social media platforms as well.

What are the key skills and qualifications needed to thrive as a Facebook Chat support specialist, and why are they important?

To excel as a Facebook Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat support platforms, and basic troubleshooting tools is typically required. Outstanding empathy, patience, and the ability to multitask help you connect with customers and resolve their issues efficiently. These skills ensure high-quality, responsive customer service and contribute to positive brand reputation and customer satisfaction.
What are popular job titles related to Facebook Chat jobs in Georgia? For Facebook Chat jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Facebook Chat jobs in Georgia look for? The top searched job categories for Facebook Chat jobs in Georgia are:
What cities in Georgia are hiring for Facebook Chat jobs? Cities in Georgia with the most Facebook Chat job openings:
Facebook Chat jobs near you
Infographic showing various Facebook Chat job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 11% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Social Media Manager & Administrative Assistant Hybrid PCOS Women's Telehealth Clinic

PCOS Sisters Telehealth Clinic and Wellness Center

Atlanta, GA • On-site

$30 - $35/hr

Full-time

Medical, PTO

Re-posted 20 days ago

Job description


Job Title: Social Media & Administrative Assistant Hybrid position
Pay: $30-35/hour, 40 hours per week, 9-5 PM
Summary:
Social Media Manager role is responsible for developing and executing social media strategies and public relations campaigns to enhance the company's brand awareness, reputation, and engagement. The ideal candidate will have a strong understanding of social media platforms and public relations best practices. We have recently taken our Marketing Team in-house. As a start up that averages 5 patients per day, we have consolidated this role with light administrative duties. As we grow, this position will be develop into a full time Marketing Director position with our upcoming 10 state expansion.
Administrative Assistant: Available by phone and messaging to assist patients (Avg 4 phone calls per day), screening of daily patient appointments
This position is hybrid remote. You may be asked to go in person to monthly events and as needed to the Atlanta Office on occasion. You must have a working computer and stable internet connection if working remotely.
*Remote Workers Policy Summary: This position requires availability to our providers, patients, and staff by phone from 9-5 PM Weekdays (excluding lunch break) and is not conducive to juggling multiple jobs and outside distractions including school. This position requires full exclusivity to the Company during working hours.
Responsibilities:
  • Develop and implement social media strategies that align with the company's overall marketing goals.
  • Manage and maintain the company's social media accounts, including creating and publishing engaging content, responding to comments and messages, and conducting social media listening.
  • Manage the company's reputation online and respond to any negative publicity.
  • Track and analyze social media and public relations metrics to measure the effectiveness of campaigns.
  • Monthly Email campaign management in Zoho
  • Video editing and posting in Tiktok, instagram, and Facebook
  • Annual event promotion and management for PCOS awareness month in September
  • Answer and direct phone calls professionally and courteously, promoting and providing information on our services for women with PCOS.
  • Answering patient messages through channels including web chat, email, text, phone, and portal (avg 4 phone calls per day, 5-10 messages per day)
  • Monitoring our weekly schedule to ensure consents are signed and patients have paid prior to visit

Requirements
Qualifications:
  • Bachelor's degree
  • 1+ years of experience in social media marketing and public relations.
  • Strong understanding of social media platforms and public relations best practices.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in social media management tools and analytics platforms
  • Video editing experience for social media platforms
  • Experience with Tiktok, Facebook, and instagram platforms
  • Experience designing and developing in Canva or similar software
  • Proficient in Spreadsheets (ie Excel or Google sheets is required)
  • Having a passion for PCOS patient care is a PLUS

******This position is hybrid remote. You may be asked to go in person to monthly events and as needed to the Atlanta Office on occasion. You must have a working computer and stable internet connection if working remotely.
******Remote Workers Policy Summary: This position requires availability to our providers, patients, and staff by phone from 9-5 PM Weekdays (excluding lunch break) and is not conducive to juggling multiple jobs and outside distractions including school. This position requires full exclusivity to the Company during working hours.
Benefits
Benefits:
  • Health Benefits through www.zionhealthshare.org plus free access to PCOS Sisters Telehealth services for yourself and dependents
  • PTO after 6 months full time employment- 2 weeks accrued bi-weekly
  • Opportunity to work in a dynamic and rewarding environment
  • Chance to make a difference in the lives of women struggling with Polycystic Ovarian Syndrome (PCOS)

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