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Entry Level Live Chat Jobs in Missouri (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Overland, MO

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

Posted today

OneMain Financial

Loan Sales Specialist

O Fallon, MO

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

ASPIS LLC

Audio/Visual Service Technician I

Kansas City, MO · On-site

$26.95 - $33/hr

In this entry-level role you will keep conference and VTC rooms running for senior leaders ... supporting live meetings, and performing first-line troubleshooting and break-fix. This is a ...

Posted today

OneMain Financial

Loan Sales Specialist

O Fallon, MO · On-site

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

All JobsLive Chat JobsEntry Level Live Chat JobsEntry Level Live Chat Jobs in Missouri

Entry Level Live Chat information

See Missouri salary details

$13

$17

$24

How much do entry level live chat jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level live chat in Missouri is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $19.18 per hour, depending on experience, location, and employer.

What is an entry level live chat?

An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.

What does an entry level live chat do?

A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.

What are the key skills and qualifications needed to thrive in the entry level live chat position, and why are they important?

To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.

What are the most commonly searched types of Live Chat jobs in Missouri?

The most popular types of Live Chat jobs in Missouri are:

What are popular job titles related to Entry Level Live Chat jobs in Missouri?

For Entry Level Live Chat jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Live Chat jobs in Missouri look for?

The top searched job categories for Entry Level Live Chat jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Live Chat jobs?

Cities in Missouri with the most Entry Level Live Chat job openings:

Entry Level Live Chat jobs near you
Infographic showing various Entry Level Live Chat job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $37,427 per year, or $18 per hour.

Associate Customer Service Representative / Customer Service Representative

State of Missouri

Jefferson City, MO • On-site

$15.25 - $20.50/hr

Other

Medical, Retirement

Re-posted 6 days ago

State Of Missouri rating

6.5

Company rating: 6.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

47th of 50 rated states

Job description

DOR VISION: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs.
HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION:
The Missouri Department of Revenue is seeking motivated and customer-focused individuals to join our team as an Associate Customer Service Representative or Customer Service Representative. This combined posting allows applicants to be considered for either position based on qualifications and experience. Both roles are essential in providing exceptional service to Missouri taxpayers and ensuring accurate and timely processing of transactions.
DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION:
  • Respond to inquiries from taxpayers via phone, email, live chat, written correspondence, and in-person regarding laws, forms, and procedures as they pertain to the Department of Revenue.
  • Assist customers with applications, forms, and resolving account issues.
  • Review and process tax documents and payments for accuracy and compliance.
  • Research and resolve discrepancies or complex customer issues using department systems and resources.
  • Maintain detailed records of customer interactions and transactions.
  • Provide clear and courteous communication while adhering to Department of Revenue policies and state regulations.
CORE COMPENTENCIES NEEDED:
  • Customer Focus:
    • Demonstrates a commitment to meeting customer needs and providing exceptional service.
  • Adaptability:
    • Adjusts to changing priorities, procedures, and technologies with ease.
  • Attention to Detail:
    • Ensures accuracy in data entry, documentation, and communication.
  • Problem Solving:
    • Identifies issues quickly and develops effective solutions.
  • Teamwork:
    • Collaborates effectively with colleagues to achieve departmental goals.
  • Integrity:
    • Maintains confidentiality and adheres to ethical standards in all interactions.
  • Communication:
    • Clearly conveys information in both verbal and written formats.
QUALIFICATIONS:
Associate Customer Service Representative (Entry-Level):
  • High school diploma or equivalent
  • Strong communication and problem-solving skills
  • Ability to learn and apply laws, rules, and procedures as they pertain to the Department of Revenue
  • Basic computer skills and attention to detail
Customer Service Representative (Experienced Level):
  • High school diploma or equivalent; some college coursework preferred
  • One year of experience in customer service or clerical work, preferably in a tax or government setting
  • Proficiency in interpreting and explaining complex regulations and policies
  • Advanced computer skills and ability to handle multiple systems simultaneously
Additional Information:
  • Training will be provided for both positions
  • Salary and classification will be determined based on qualifications and experience
  • Opportunities for advancement within the Department of Revenue

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time-of-service pay).
PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:
The Missouri Department of Revenue Human Resources office at (573) 751-1291.
The State of Missouri is an equal opportunity employer.

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