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Entry Level Live Chat Jobs (NOW HIRING)

This is an entry-level position on a rapidly growing team, offering a chance to make an impact on ... Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate ...

Sales Associate

Newport News, VA · On-site

$13.25 - $18/hr

With many of our key managers and partners starting at entry-level positions the opportunity for ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

This is an entry-level job and is perfect for someone who wants to get their foot in the door into ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.

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Entry Level Live Chat information

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$13

$19

$25

How much do entry level live chat jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for entry level live chat in the United States is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.43 per hour, depending on experience, location, and employer.

What does a typical shift look like for an Entry Level Live Chat employee?

A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.

What are the key skills and qualifications needed to thrive in the Entry Level Live Chat position, and why are they important?

To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.

What is an Entry Level Live Chat job?

An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.

More about Entry Level Live Chat jobs
What cities are hiring for Entry Level Live Chat jobs? Cities with the most Entry Level Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Entry Level Live Chat jobs? States with the most job openings for Entry Level Live Chat jobs include:
Infographic showing various Entry Level Live Chat job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,900 per year, or $19.2 per hour.
Customer Success Agent

Customer Success Agent

Lotto.com

Jersey City, NJ

$45 - $55/hr

Other

Posted 14 days ago


Job description

Job Description: Position is in-office only! No remote optionLocated in Bayonne, NJWho we areLotto.com Inc. is a New Jersey based start-up, aiming to change the way lottery is played. We built the best-in-class lottery distribution platform, to deliver a secure and contactless online experience to players.Up to 50% of all lottery ticket sales nationwide support various initiatives, and we are on a mission to increase funding for those causes, including: scholarships and educational programs, social services, pensions for firefighters, assistance programs for seniors, road maintenance, and much more.What's the role?As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a rapidly growing team, offering a chance to make an impact on the customer experience and grow the business. If you love taking initiative, finding new solutions for interesting challenges and want to become a part of a cool tech startup, let’s chat!Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate users on platform services and featuresMaintain robust records and updates within Zendesk and proprietary systemsServe as the main point of contact and liaison between customers and the rest of the lotto.com teamProvide tech support and ensure customer satisfactionUtilize online tools to monitor business performance and improve CXPartner with external departments to support additional projectsAdhere to regulatory requirements and internal guidelinesMinimum RequirementsBachelor’s degree or equivalent work experienceExcellent command of the English languageAbility to draft customer-facing and marketing content communicationsAmbitious drive, strong individual contributor and team playerAffinity for technology and a can-do attitudeDesired QualificationsFamiliarity with G-Suite tools and E-commerce platforms1 yr. experience working with Zendesk and/or other customer-facing tools1 yr. experience working in startups and high-pace environments?CompensationFull time positionAnnual base $45-55KPerformance based bonusesFuture equity in the companyAwesome working environmentPaid time offHealth benefitsTeam events $35,001 - $50,000