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Online Live Chat Jobs (NOW HIRING)

Live Chat Agent

Atlanta, GA ยท On-site

$15 - $20/hr

... a live chat or online support role - Excellent written and verbal communication skills - Ability to multitask and handle multiple chat conversations simultaneously - Strong problem-solving and ...

Live Chat Agent

$15.75 - $21.25/hr

Proven customer service experience, preferably in a live chat or online support role * Excellent written and verbal communication skills * Ability to multitask and handle multiple chat conversations ...

live chat representative

$16.50 - $22.25/hr

Position Overview The Live Chat Representative will serve as the first point of contact for customers via our online chat platform. This role is essential to ensuring prompt, friendly, and accurate ...

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and ... TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and ...

Live Chat Support Agent

$19.25 - $25.50/hr

High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...

Live Chat Support Agent

Phoenix, AZ ยท On-site

$18.50 - $24.75/hr

... live chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Online Sales Concierge

Biloxi, MS ยท On-site

$13.75 - $17.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

Online Sales Concierge

Knoxville, TN ยท On-site

$14.75 - $19/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

Online Sales Concierge

Knoxville, TN ยท On-site

$14.75 - $19/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

Online Sales Concierge

Lafayette, LA ยท On-site

$14.75 - $19/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

Online Sales Concierge

Biloxi, MS ยท On-site

$13.75 - $17.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

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Online Live Chat information

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$5

$40

$53

How much do online live chat jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for online live chat in the United States is $40.87, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $52.88 per hour, depending on experience, location, and employer.

What are typical challenges an online live chat representative might face on the job?

Online Live Chat representatives often handle multiple conversations at once, which can be challenging during peak times when fast, accurate responses are critical. They may also encounter complex or frustrated customers, requiring strong conflict resolution and troubleshooting skills to provide effective solutions. Since online chat lacks verbal cues, representatives must pay extra attention to tone and clarity in their writing to avoid misunderstandings. Working in this role can be fast-paced and requires good self-management to maintain high-quality service standards. However, these challenges also help develop valuable communication and problem-solving skills that are beneficial for career growth in customer service and beyond.

What is an online live chat?

An Online Live Chat job involves providing customer support, answering queries, and assisting users through real-time text-based communication. Agents typically work for businesses, helping customers with product information, troubleshooting, or general inquiries. This role requires strong typing skills, good communication, and the ability to multitask. It is commonly done remotely and may involve working across different time zones.

What are the key skills and qualifications needed to thrive in the online live chat position?

To thrive as an Online Live Chat representative, you need excellent written communication skills, fast typing proficiency, and experience in customer service or support. Familiarity with live chat platforms, CRM systems, and ticketing software is often required, although formal certifications are rarely mandatory. Patience, problem-solving ability, and a friendly, professional demeanor set top candidates apart. These skills and qualities are crucial for efficiently resolving customer inquiries and ensuring a positive online experience.

How do you become an online live chat agent?

To become an online live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.
More about Online Live Chat jobs
What cities are hiring for Online Live Chat jobs? Cities with the most Online Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Online Live Chat jobs? States with the most job openings for Online Live Chat jobs include:
Infographic showing various Online Live Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $85,000 per year, or $40.9 per hour.

Live Chat Agent

AYS

Atlanta, GA โ€ข On-site

$15 - $20/hr

Other

Re-posted 10 days ago


Job description

About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.