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Online Live Chat Jobs (NOW HIRING)

DR Horton

Online Sales Concierge

Midland, TX · On-site

$15.25 - $19.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge

Conyers, GA · On-site

$13.50 - $17.50/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge

Mason, OH · On-site

$14.50 - $18.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge

San Ramon, CA · On-site

$17.25 - $22.25/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton, Inc.

Online Sales Concierge

Midland, TX · On-site

$15.25 - $19.75/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge

West Columbia, SC · On-site

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton, Inc.

Online Sales Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge

Lakeville, MN · On-site

$65 - $75K/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton, Inc.

Online Sales Concierge

San Ramon, CA · On-site

$17.25 - $22.25/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge - Dallas South

Rowlett, TX · On-site

$14 - $18/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge (Dallas North)

Rowlett, TX · On-site

$14 - $18/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

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Online Live Chat information

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How much do online live chat jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for online live chat in the United States is $40.87, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $52.88 per hour, depending on experience, location, and employer.

What is an online live chat?

An Online Live Chat job involves providing customer support, answering queries, and assisting users through real-time text-based communication. Agents typically work for businesses, helping customers with product information, troubleshooting, or general inquiries. This role requires strong typing skills, good communication, and the ability to multitask. It is commonly done remotely and may involve working across different time zones.

What are the key skills and qualifications needed to thrive in the online live chat position?

To thrive as an Online Live Chat representative, you need excellent written communication skills, fast typing proficiency, and experience in customer service or support. Familiarity with live chat platforms, CRM systems, and ticketing software is often required, although formal certifications are rarely mandatory. Patience, problem-solving ability, and a friendly, professional demeanor set top candidates apart. These skills and qualities are crucial for efficiently resolving customer inquiries and ensuring a positive online experience.

What are typical challenges an online live chat representative might face on the job?

Online Live Chat representatives often handle multiple conversations at once, which can be challenging during peak times when fast, accurate responses are critical. They may also encounter complex or frustrated customers, requiring strong conflict resolution and troubleshooting skills to provide effective solutions. Since online chat lacks verbal cues, representatives must pay extra attention to tone and clarity in their writing to avoid misunderstandings. Working in this role can be fast-paced and requires good self-management to maintain high-quality service standards. However, these challenges also help develop valuable communication and problem-solving skills that are beneficial for career growth in customer service and beyond.

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Online Live Chat jobs near you
Infographic showing various Online Live Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $85,000 per year, or $40.9 per hour.

Online Sales Concierge

DR Horton

Midland, TX • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Online Sales Concierge. The right candidate specializes in the process of converting internet leads to onsite traffic/sales. This is an on-site, in office position, not remote.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Minimal overnight travel may be required for training purposes

Qualifications
Education and/or Experience
  • High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email
  • Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
  • The noise level is generally moderate

Preferred Qualifications
  • Licensing requirements vary by state

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder.#WeBuildPeopleToo

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