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Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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How much do customer service representative teladoc jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer service representative teladoc in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Customer Service Representative at Teladoc do?

A Customer Service Representative at Teladoc assists members with their healthcare needs by answering questions, scheduling appointments, and providing information about Teladoc's virtual care services. They handle inquiries via phone, chat, or email, ensuring a positive member experience. Representatives also help troubleshoot technical issues, verify patient information, and guide users through the process of connecting with healthcare professionals.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Teladoc, and why are they important?

To thrive as a Customer Service Representative at Teladoc, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic telehealth systems is typically required. Patience, empathy, and the ability to manage stressful situations are crucial soft skills for excelling in this role. These skills ensure that patients receive timely, accurate, and compassionate support, which is vital for maintaining trust and satisfaction in a healthcare-focused environment.

What is the difference between Customer Service Representative Teladoc vs Customer Support Specialist Teladoc?

AspectCustomer Service Representative TeladocCustomer Support Specialist Teladoc
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized training optional
Work EnvironmentRemote or call center setting, handling patient inquiriesRemote or call center, providing technical and service support
Employer & IndustryTelehealth services, healthcare industryTelehealth services, healthcare industry

Customer Service Representatives Teladoc primarily handle patient inquiries, appointment scheduling, and billing issues, focusing on customer interaction. Customer Support Specialists Teladoc often provide technical support, troubleshooting, and assist with platform navigation. While both roles require strong communication skills and healthcare knowledge, their focus areas differ slightly, with the former centered on customer service and the latter on technical support.

How does a Customer Service Representative at Teladoc typically collaborate with healthcare providers and other internal teams?

As a Customer Service Representative at Teladoc, you'll frequently work alongside healthcare providers, technical support, and insurance coordinators to resolve patient inquiries efficiently. Collaboration often involves relaying patient information, clarifying appointment logistics, and ensuring a seamless virtual care experience. Clear communication and teamwork are essential, as you may need to coordinate follow-ups or troubleshoot issues with multiple departments, all while maintaining patient confidentiality and a high standard of service.
More about Customer Service Representative Teladoc jobs
What cities are hiring for Customer Service Representative Teladoc jobs? Cities with the most Customer Service Representative Teladoc job openings:
What job categories do people searching Customer Service Representative Teladoc jobs look for? The top searched job categories for Customer Service Representative Teladoc jobs are:
Customer Service Representative Teladoc jobs near you
Infographic showing various Customer Service Representative Teladoc job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 11 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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