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Human Services Representative Jobs (NOW HIRING)

Reno-Sparks Indian Colony

Human Services Manager

Reno, NV · On-site

$69K - $91K/yr

Our Community The Reno-Sparks Indian Colony represents descendants of three Great Basin Indigenous ... Role Overview The Human Services Manager leads RSIC Human Services to ensure programs funded ...

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How much do human services representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for human services representative in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What is a human services representative?

Human Services Representatives are professionals who assist individuals and families in accessing social services and public assistance programs. They typically work for government agencies or non-profit organizations, helping clients understand their eligibility, complete applications, and connect with resources such as food assistance, healthcare, housing, and child welfare services. Their role often involves interviewing clients, verifying information, and providing ongoing support or referrals to ensure clients receive the help they need. Human Services Representatives play a vital role in supporting vulnerable populations and improving community well-being.

What are the key skills and qualifications needed to thrive as a human services representative?

To thrive as a Human Services Representative, you need knowledge of social services programs, case management principles, and typically a bachelor's degree in human services or a related field. Familiarity with client management software, government databases, and eligibility determination systems is often required. Strong interpersonal communication, active listening, and problem-solving skills help build rapport with clients and effectively address their needs. These competencies are essential to ensure accurate service delivery, support vulnerable populations, and maintain compliance with policies.

What are some common challenges human services representatives face when managing client caseloads?

Human Services Representatives often manage a high volume of clients, each with unique needs and circumstances. Balancing these caseloads requires excellent organizational skills and the ability to prioritize urgent cases while ensuring consistent follow-up with all clients. Additionally, Representatives may encounter emotionally charged situations, making it important to maintain empathy and professionalism. Regular collaboration with social workers, healthcare providers, and community organizations is key to providing comprehensive support and resources for clients.

What is the difference between Human Services Representative vs Social Worker?

AspectHuman Services RepresentativeSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentGovernment agencies, community organizations, healthcare facilitiesHospitals, clinics, social service agencies, private practices
Employer & Industry UsagePublic sector, non-profits, healthcarePublic and private social service sectors
Common Search & Comparison IntentUnderstanding entry-level roles and responsibilitiesUnderstanding professional scope and qualifications

Human Services Representatives typically handle client intake, provide information, and connect clients with resources, often requiring less formal education. Social Workers have a broader scope, including counseling, case management, and advocacy, requiring a degree and licensure. Both roles serve in community and healthcare settings but differ in qualifications and responsibilities.

Is a human services representative degree worth it?

A human services representative degree can improve job prospects and earning potential by providing knowledge of social services, communication skills, and case management. However, many positions also accept relevant experience or certifications, and some employers prioritize skills over formal education. The degree can be beneficial for advancement and specialized roles within the field.

What kind of jobs fall under human services?

Human services encompasses a range of roles focused on helping individuals and communities, including social workers, case managers, mental health counselors, substance abuse counselors, and community outreach coordinators. These jobs often require strong communication skills, empathy, and relevant certifications or degrees, and they typically work in settings like clinics, social service agencies, or government programs.
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What states have the most Human Services Representative jobs?

States with the most job openings for Human Services Representative jobs include:

What job categories do people searching Human Services Representative jobs look for?

The top searched job categories for Human Services Representative jobs are:

Human Services Representative jobs near you

Human Services Professional

Eau Claire, WI • On-site

Lutheran Social Services
See more jobs at Lutheran Social Servicesexternal

$21.90/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Human Service Professional – Gaining Ground (Full Time)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Eau Claire, WI |  Full Time, Monday–Friday, 8 AM–5 PM |  Benefits Eligible

Lutheran Social Services of WI & Upper MI is seeking a Human Service Professional to join our team at Gaining Ground, a resource center dedicated to providing a safe, stigmafree environment for individuals living with mental illness and those experiencing homelessness. Our mission is to deliver traumainformed, recoveryfocused services that help individuals gain stability and become active members of the community.

If you have experience supporting individuals in crisis — including those navigating homelessness, mental health challenges, or the criminal justice system — we strongly encourage you to apply.

What You’ll Do

In this role, you will provide professional human services to individuals and groups across a variety of settings, including community locations, shelters, jails, offices, and schools. Services may be delivered in person or through audio/visual platforms.

Your work may include:

  • BadgerCare/Medicaid & FoodShare enrollment
  • Assistance with Social Security, IDs, employment, and housing applications
  • Mental health coordination & recovery support
  • Life skills, coping skills, and budgeting support
  • Medication management assistance
  • Education coordination (GED, technical college)
  • Comprehensive Community Services (CCS) support

You’ll collaborate with clients and service teams, maintain accurate documentation, apply evidencebased practices, and help individuals build independence and stability.

What We’re Looking For

Education: Bachelor’s degree in a human services related field is required (examples include Psychology, Social Work, Criminal Justice, Counseling, Sociology, Special Education, Occupational Therapy, and others). Degrees not listed may require transcript review.

Requirements:

  • Valid driver’s license and reliable transportation
  • Ability to work in communitybased environments
  • Strong documentation, communication, and organizational skills
  • Comfort working with individuals experiencing crisis
  • Ability to use electronic health records and standard computer applications

Why Join LSS?

We take care of our people so they can take care of others.

Benefits include:

  • Public Service Loan Forgiveness (PSLF) eligibility
  • Medical, dental, and vision insurance
  • Flexible Spending Accounts
  • Mileage reimbursement
  • Generous PTO + 10 paid holidays
  • 403(b) with employer contribution
  • Annual raises prioritized
  • Employee Assistance Program
  • Service awards & recognition

About LSS

At LSS, we serve with compassion and integrity. We value dignity, respect, and traumainformed care. Our team members represent the agency as servant leaders — in thought, words, and actions.

Ready to Make an Impact?

If you’re passionate about supporting individuals on their path to stability and recovery, we’d love to hear from you. Apply today and help us continue building a stronger, more compassionate community.

Lutheran Social Services of WI and Upper MI is an equal opportunity employer.

Apply