Human Services Representative Jobs (NOW HIRING)

Lutheran Social Services of WI and Upper MI is currently seeking a Forensic Coordinator to support our Outpatient Competency Restoration Program and Conditional Release Program!

The Outpatient Competency Restoration Program (OCRP) offer services to adults charged with a crime adjudicated not competent to stand trial but likely to regain competency. The Competency programs forensic coordinators will understand the 971.14 WSS. Meeting clients in the community (OCRP) as well as in the Jail setting (JBCR). This program works with the jail system, legal education, community providers, the court system, institutions, and natural supports.

The Conditional Release program works with individuals found not guilty by reason of mental disease or defect. Forensic Coordinators provide professional testimony, write court documents, and understand the 917.17 WSS. This program works with mental health institutions, court systems, natural support, and community providers.

This is a full time, benefit eligible, and Hybrid-Remote role. This position will be required to travel throughout Eau Claire, Trempealeau, and La Crosse Counties.

Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):

• Care/Service planning
• Care/Service facilitation

Essential Duties and responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records.
• Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
• When required by the program/service, coordinate and authorize services according to the service plan.
• Provide services to assigned clients in alignment with the service plan.
• Organize and plan work effectively.
• Apply knowledge of community resources.
• Apply knowledge of casework principles and methods.
• Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
• Apply working knowledge of social problems and their effects on individuals.
• Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
• Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
• Establish and maintain effective and collaborative working relationships.
• Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
• Maintain client records.
• Make recommendations within the client team and scope of practice.
• Testify at legal proceedings as required by law and/or role.
• Coordinate and facilitate person and/or family-centered team meetings.
• When supervision is a program requirement, actively engage in the clinical supervision process.
• Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
• Within your scope of practice, provide consultation to peers.
• Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
• Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
• Perform other duties and special projects as required.

PERKS:

• Public Service Loan Forgiveness (PSLF)
  • By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
• Medical/Dental/Vision Insurance
• Short term and Long term disability coverage
• Life Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B with company match
• LSS makes annual raises a priority for employees
• Employee Assistance Program
• Service Awards and Recognition

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in relevant area of human services is required.

LSS approved examples of human service degrees include, but are not limited to the following:

• Child Development/Family Relations
• Community Mental Health
• Substance Use
• Counseling/Guidance
• Criminal Justice
• Marriage and Family
• Occupational Therapy
• Psychology
• Recreational Therapy
• Rehabilitation Counseling
• Social Worker
• Sociology
• Special Education
• Vocational Counseling

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

LANGUAGE SKILLS:

• Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
• Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
• Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

COMPUTER SKILLS/TECHNOLOGY:

• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
• Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
• Ability to work within a variety of ever-changing software packages and computer systems.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
• The employee must react appropriately in times of crisis that may include verbal aggression.
• The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
• The noise level in the work environment is usually moderate.

TRAVEL: Daily travel required. Some overnight travel may be required.

Lutheran Social Services of WI and Upper MI is an equal opportunity employer.